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Doorbells, Danger, and Dead Batteries

Doorbells, Danger, and Dead Batteries

User Research War Stories

Published December 2016
User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly tragic, tied together with valuable lessons from expert user researcher Steve Portigal.
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