Steve Portigal
Author of Doorbells, Danger, and Dead Batteries and Interviewing Users
Steve Portigal is an experienced user researcher who helps companies harness the strategic power of insights. Steve has interviewed hundreds of people, including families eating breakfast, hotel maintenance staff, probiotic distributors, rock musicians, home-automation enthusiasts, credit-default swap traders, business school professors and radiologists. His clients are leaders in telecommunications, banking, media, energy and eCommerce. He is the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. He’s also the host of the Dollars to Donuts podcast, where he interviews people who lead user research in their organizations.
Rosenverse talks by Steve:
"The future of user research is not just about profit and growth; it's about making a better world."
Looking Back…to Look Ahead
March 26, 2024
"I'm excited to be here. Research is such an exciting field, and there's so much to be done."
The Future of Research: Bridging the Gaps
July 29, 2021
"I was very conscious of what I perceived might be impatience."
War Stories LIVE! Q&A-Discussion
March 30, 2020
"It would be nice if we had someone to blame for the challenges we encounter."
War Stories LIVE! Steve Portigal
March 30, 2020
"People like to talk about themselves, their work, and improving their experiences."
Discussion
May 13, 2015
