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Nathan Shedroff Hugh Dubberly Thomas J. McLeishMay 8, 2026
"If you can’t see how this artifact is going to be a reference that is constantly pointed to, maybe you shouldn’t make it."
Catt SmallApril 30, 2026
"Maybe we can measure our behaviors, not just our results."
Johnny MichaelsenApril 23, 2026
"Healthcare is not just a user journey, it's an interdependent journey of layers and phases."
Eric ShumakeApril 22, 2026
"Managerialism justifies one size fits all efficiency techniques that increase burnout and diminish professional authority."
Meghan BausoneApril 17, 2026
"Processed language is like processed food; it damages our mind as processed food damages our body."
Himanshu BharadwajApril 16, 2026
"Operations and customer experience are two sides of the same coin."
Sara ConklinApril 10, 2026
"Many healthcare constraints are assumptions that have never been tested or questioned."
Eric ShumakeApril 9, 2026
"We have a responsibility to help heal communities and build trust so we can do design with intention."
Samuel MartinMarch 27, 2026
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