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Chelsey GlassonDecember 17, 2025
"Humans need to override and dominate AI because machines have no context or experience."
Patrizia BertiniDecember 11, 2025
"Service design fundamentals carry over nicely: pragmatism, evidence, building assets, and iterative relationships."
Kyle GodbeyDecember 10, 2025
"Our goal ultimately is not to deploy a static solution but to make sure humans in the system achieve their goals successfully as often as possible."
Jeff GothelfNovember 20, 2025
"Art and visuals help represent what people cannot see, but only with strategic intention and understanding."
Ben Reason Aline Horta Majid Iqbal Fabiano LeoniNovember 20, 2025
"AI wasn’t the obstacle. Fragmentation was."
Bethany BrownNovember 20, 2025
"When we see the problem space from multiple lenses, we can understand stakeholders’ outcomes and emotional needs."
Dharani PereraNovember 20, 2025
"Any service is a configuration of enterprise elements, reshaping and enabling the enterprise to deliver that service."
Milan Guenther Benjamin KumpfNovember 20, 2025
"We are no longer just a collection of cars, we are a focused racing team ready to hit the track."
Tamara KartoziiaNovember 20, 2025
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