"Our goal ultimately is not to deploy a static solution but to make sure humans in the system achieve their goals successfully as often as possible."
Jeff GothelfNovember 20, 2025
"Service design is not only supporting but leading – it’s about having opinion and data to lead change."
Ben Reason Aline Horta Majid Iqbal Fabiano LeoniNovember 20, 2025
"I spent 40% of my day verifying what the system already knows."
Bethany BrownNovember 20, 2025
"Often we’re seen just as people who create personas or blueprints, but that’s not even what’s needed."
Dharani PereraNovember 20, 2025
"Public sector is not known for innovation, but frankly, there is a lot of important innovation happening in the public sector and driven by the public sector."
Milan Guenther Benjamin KumpfNovember 20, 2025
"The focus isn’t on head to head competition, but on specialization and differentiation in the Italian market."
Tamara KartoziiaNovember 20, 2025
"Service experiences are only as inclusive as their weakest checkpoint."
Gabriela BarnevaNovember 20, 2025
"We need elegant guardrails to keep the business safe, keep participants safe, and make democratization ethical."
Ned DwyerNovember 20, 2025
"We are all more service design facilitators, bringing the right people together to create the right outcomes."
Shreya Dhawan Victor Udoewa Xènia Viladas Florian VollmerNovember 19, 2025
“Rosenfeld Media has been my go-to for years when looking for UX expertise--and now all that knowledge is literally at my fingertips, thanks to the Rosenverse!”
“Focused scope, smart use of AI, and community-centered design... the Rosenverse is refreshingly useful for anyone in design and tech!”
“The Rosenbot has become my go-to advisor. Whether I need quick guidance on a task or strategic input on a direction I’m exploring, I trust it because it draws from Rosenfeld's high-quality content.”
“Rosenfeld has transformed its gold mine of a library into a 21st century tool to give foundation and fuel to current and future generations of design and product professionals.”
