"Democratization means people without 'UX researcher' in their title are doing the research work—a 4:1 ratio compared to formal researchers."
James LangJanuary 30, 2026
"Systemic deceptive design is harder to regulate because manipulation happens across time and user context."
Harry Brignull Mark Leiser Robert StribleyJanuary 16, 2026
"Decisions based on clicks can be detrimental to the user because they favor company goals, not user needs."
Mary-Lynne WilliamsJanuary 14, 2026
"Pro-social gaming is about designing for positive social interactions that contribute to thriving communities."
Cheryl PlatzJanuary 9, 2026
"Linking data quality efforts to AI initiatives can help secure attention and budget for necessary improvements."
Caroline JarrettJanuary 8, 2026
"My law professor outlined the modern legal process as UX: listening, researching, co-creating solutions with clients."
Chelsey GlassonDecember 17, 2025
"Machines cannot be accountable; responsibility is always human."
Patrizia BertiniDecember 11, 2025
"The role of the service designer shifts from design savior to facilitator, spacemaker, and guide."
Kyle GodbeyDecember 10, 2025
"For OKRs to work, incentives have to focus on learning, customer centricity, and evidence-based decision making, not just delivery."
Jeff GothelfNovember 20, 2025
“Rosenfeld Media has been my go-to for years when looking for UX expertise--and now all that knowledge is literally at my fingertips, thanks to the Rosenverse!”
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“Rosenfeld has transformed its gold mine of a library into a 21st century tool to give foundation and fuel to current and future generations of design and product professionals.”
