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Sarah B. NelsonSeptember 17, 2026
"We are coming from deterministic products that always behave the same, but now with LLMs, behavior is statistical and not always identical."
Paz PerezSeptember 11, 2026
"If a message in Slack from years ago is doing part of the job of the design system, then it’s part of the design system AI will often miss."
Robin CannonSeptember 9, 2026
"Right now, designers have to think about how this appears on Slack versus Teams versus other platforms."
Patrick Neeman Jeffrey ZeldmanSeptember 4, 2026
"If you say I cut cart abandonment by 12% but don’t tie it to the P&L, I probably won’t move forward."
Julia Barham Clayton JohnsonSeptember 2, 2026
"If someone doesn’t ask you to research something, maybe your job is to say here are the questions to dig into."
Peter Van Dijck Mary AvilesAugust 26, 2026
"Empathy is one of those catchall terms that ends up making it very hard to create action because you don’t know what anyone actually needs."
Jemma Ahmed Jon Fukuda Abby Covert Stefanie Hutka Louis RosenfeldAugust 21, 2026
"If our iPhones were this complicated, people wouldn't have them. We need to make these systems easy and integrated."
Tristin OldaniAugust 20, 2026
"Our title says researchers, but it never said only."
Feyikemi AkinwolemiwaAugust 19, 2026
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