Charlotte Lee

Strategic Lead for CX and Innovation, Granicus

Charlotte Lee is an award-winning customer experience and human-centered design practitioner based in Washington D.C. In 2021, after 10 years of entrepreneurship, she joined Granicus as the Strategic Lead for CX and Innovation. She is driven by her own vision of a better connected, empathetic, modern, and trustworthy government service delivery for people all around the world. She has developed foresight from assisting senior government executives from over 15 federal agencies in designing, developing, and implementing their plans for digital transformation. When she is not working to better connect governments with their constituents with her brilliant team at Granicus, she can be found serving as an industry advisor to the ACT-IAC Community of Interest, a Curator to the Rosenfeld Civic Design Community, and contributing what she can to Congressional modernization initiatives, where she feels technology can strengthen democracy.

Rosenverse talks by Charlotte:

" Future-facing regulatory structures can avoid post-traumatic innovation by anticipating technology’s social impacts. "

Reflect and Chart Forward

December 10, 2021

" There is really no destination in our work, only a journey to improve the world one project at a time. "

Theme 1 Intro

December 8, 2021

Rosenverse People Everyone

Ryan Hunter

Principal and Co-Founder, Partners in Public Innovation

Stefanie Hutka

Founder & Head of Design Research at Sendfull, Author of What Your Machines Should Do

Paul Kahn

Information Designer and Author, Northeastern University

Christian Crumlish

Author of Product Management for UX People

Dr. Shruthi Manjula Balakrishna

Director of Design & Research, FÖDA

Ha Phan

Writer, Storyteller, Technologist

Uday Gajendar

UX Design Leader

Sheryl Cababa

Author of Closing the Loop

Changying (Z) Zheng

Sr. Director, Product Experience Operations, Deel

Hang Xu

Design Recruiter

Jon Fukuda

Co-founder, Limina.co

Abby Covert

Abby Covert, Chief Sensemaker, The Sensemakers Club

Dan Saffer

Assistant Professor of the Practice, Human-Computer Interaction Institute, Carnegie Mellon University

Jemma Ahmed

Advancing Research and Shift UX Curator

Louis Rosenfeld

Founder, Publisher, & CEO, Rosenfeld Media

Sophia Prater

UX Strategy Consultant and Coach

Jesse James Garrett

Fractional AI Transformation Leader, Intentional Associates

Dan Brown

Co-founder, EightShapes

Brooke Hopper

Sr Principal Designer, Machine Intelligence & New Technology

Dr. Jamika Burge

CEO, blackcomputeHER.org

Robert Fabricant

Co-Founder & Partner, Dalberg Design

Sean McKay

Founder, Product Strategy & Design Consultant, Whole Product Thinking

Catt Small

Staff Product Designer at Dropbox and Author of The Staff Designer

Candi Williams

Coach and Content Design Leader

Alison Rand

Senior Director, Head of Design Operations at InVision

Sarah B. Nelson

Founder, Chief Architect at Architects of the Future

Paz Perez

AI Designer

Robin Cannon

VP of Product at Knapsack

Patrick Neeman

Sr. Principal UX Designer at Workday

Jeffrey Zeldman

Executive Creative Director at Automattic

Julia Barham

Senior Director of Product Management, Author of The Product Management Playbook

Clayton Johnson

Product Executive and Transformation Leader

Peter Van Dijck

Head of Product and Technology, Helpful Intelligence Co.

Mary Aviles

UX Research Expert at Allstate

Tristin Oldani

Designer, Strategist, and Creative Technologist

Feyikemi Akinwolemiwa

Research and Design Manager, National Grid

Daniel Gloyd

Independent Design & Research Consultant

Rachel Garb

Retired UX Leader

Anne Cantera

Founder, Elementyl Intelligence and Voiceofai.io

Julia Cowing

User Researcher & Research Ops Manager

Robin Beers

Founder, Ubuntu Culture Company

Greg Baker

Chief Strategy Officer, DesignMap

Joe Elmendorf

Creator of Shitty Maps and Principal of Maps and Mirror

Santiago Bustelo

Director, Kambrica

George Aye

Co-Founder and Director of Innovation, Greater Good Studio

Angelos Arnis

Co-founder / Strategic Designer, Joint Frontiers

Ben Blumenrose

Managing Partner, Designer Fund

Elyse Holladay

Staff Design Engineer, Color Health

Adekunle Oduye

Independent UX Engineer

Snehal Pendharkar

Vice President Experience Research, JPMorgan Chase & Co