Jon Fukuda

" What the hell is a portal? That sounds like a solution without knowing the problem. "

" Often tooling is a vacuum particularly around insights repositories—everyone wants it or no one wants it. "

" Our ability to articulate design’s value will pave the way for change or leave us stalled in the status quo. "

" Innovation has to fit within the tempo and rhythm of the organization and leadership. "

" Design ops is like when everything's working well, nobody notices it; when things break down, everyone misses it - Theresa citing Camden Moore. "

" Streamlining and integrating our tools is vital to reduce fatigue and maximize team effectiveness. "

" This isn’t more work—it's consolidating work that’s already happening scattered across tools into one connected place. "

" AI itself has a very large carbon footprint, so we have to balance adoption with our environmental goals. "

" The only real constant over the years isn't design ops. It's change. "

" No one wants to hear a story that makes them feel bad; you have to create a safe environment that offers hope. "

" The DP&M tool has everything designers wish they could see from Jira and Figma, but often can’t because it’s either inappropriate or too hard to keep updated in those tools. "

" You gotta write that charter to get clarity with your team. "

" This just goes on — resource and time budgeting, delivery management, and that is just the surface. "

" The future is now, it’s just not evenly distributed. "