Erika Flowers
Principal Service Designer, Author, Facilitator
Erika Flowers presently works at Insulet tackling the challenges of people living with diabetes. She joined NASA as a civil servant and Digital Service Expert in 2023 after working at the digital collaboration startup Mural as an Senior Principal Experience Strategist. Previously, she worked for Intuit as an Innovation Catalyst and Design Strategist for the QuickBooks and TurboTax financial products. The last decade of her career has been focused on collaboration methods, human centered design practices, service design, and the facilitation of co-creative workshop.
Rosenverse talks by Erika:
" I use AI throughout every part of the design process, from strategy to prototyping to creating UIs. "
From tools to staff: What the next generation of agents means for the future of design
June 10, 2026
" Designers must learn code fundamentals to use AI effectively, akin to becoming apprentices to the world’s greatest software developers. "
The Handoff is Dead: Design-Led Engineering with AI Agents
March 4, 2026
" Cross-silo communication is huge because AI is only as good as the permeable membrane between data. "
AI-Readiness: Preparing NASA for a Data-Driven, Agile Future
June 10, 2025
" Most presentations at Mural happen inside Mural itself — slides are becoming a thing of the past. "
Introduction to MURAL for UX
June 11, 2021
