Jacqui Frey
Director of Design Operations at MailChimp
Jacqui Frey is the Director of Design Operations at MailChimp, where she launched the Design Ops group that oversees design programs, production management, and department operations. In previous roles, she led various sales ops, marketing ops, in-house design studios, and learning and development programs in a variety of industries from tech to apparel. She resides in Atlanta with her husband and two sons.
Rosenverse talks by Jacqui:
" If you can’t tell me your workflow, don’t talk about your tools. "
Scale is Social Work
March 19, 2020
" You will have zero successes if you’re not trying it all. "
Setting the Table for Dynamic Change
October 24, 2019
" I would in no way describe what we did as great UX, but constantly beating them over the head with UX solutions, they can’t unsee it. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" It’s breath not death. Don’t try to solve for the system. Try to understand the request and help the business. "
Flow and Superfluidity for Design Orgs
November 7, 2018
