Sarah Brooks
Human Interface Design, Apple
Sarah Brooks is a design leader and intrapreneur who uses mixed-methods research and service design approaches to help teams and organizations reach better outcomes. She has worked across enterprise, federal, non-profit, start-up, and hybrid organizations. Sarah is an IBM Distinguished Designer, Strategic Foresight, where she is researching and creating a practice in foresight and design for teams across IBM’s software, infrastructure, and consulting businesses. Most recently, she served as Chief Design Officer, U.S. Department of Veterans Affairs where she was co-founder of the Veterans Experience Office, to improve service delivery to America’s Veterans. Previously, she led a Design for Social Innovation practice at Hot Studio in San Francisco, CA. She is also a writer, artist, and co-curator of the Rosenfeld Media Civic Design Conference. Learn more and get in touch at sarahbbrooks.com.
Rosenverse talks by Sarah:
" We want to bring our imaginations to building the worlds that we want. "
Theme Three Intro
November 18, 2022
" Everything can be designed – ourselves, relationships, processes, policies, systems. "
Reflect and Chart Forward
December 10, 2021
" We began exploring the state of civic design across local, state, provincial, and national levels. "
Theme 3 Intro
December 10, 2021
" Designing a service is really designing a new relationship between government and people, who come with enormous baggage. "
Fireside chat with Sarah Brooks and Jen Pahlka
October 21, 2021
" Design operations is really about how we’re scaling the work, thinking our practices, and serving cross-functional teams. "
Scaling Impact with Service Design
March 25, 2021