Rosenverse
Prioritization for designers and product managers (1st of 3 seminars)

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Prioritization for designers and product managers (1st of 3 seminars)

Thursday, June 13, 2024 • Rosenfeld Community
Share the love for this talk
Prioritization for designers and product managers (1st of 3 seminars)
Speakers: John Cutler and Harry Max
Link:

Summary

This is part 1 of a 3-part series on prioritization, led by Harry Max, author of Managing Priorities: How to Create Better Plans and Make Smarter Decisions. Part 2 | Part 3 Prioritization is a deceptively tricky topic that lurks behind the scenes but informs everything. It’s a fundamental skill for organizations, teams, and ICs, and most people accept that it’s essential, but we are not taught how to do it. You can prioritize almost anything, not just goals, projects, and tasks; values, for example. Our main challenge is finding new methods to reach goals amongst multiple teams with conflicting priorities. There is some good news: there is a repeatable process model. And some approaches are better than others, especially for organizations and teams. This conversation will take the topic to a new level. It will also help you gain a profound new level of clarity about creating better plans and making smarter decisions.

Key Insights

  • •

    Prioritization is often confused with personal productivity or time management, but it applies broadly to resource allocation within teams and organizations.

  • •

    Top organizations manage prioritization intuitively even without explicit frameworks, by knowing what matters most and making tough trade-offs.

  • •

    Priorities are not legitimate until they are properly prioritized by assigning measurable attributes and values to items for comparison.

  • •

    Different levels of abstraction in prioritization require framing, such as comparing streams of small tweaks as a whole against large complex projects.

  • •

    Having multiple simultaneous priorities is possible; urgency and value profiles differ, so forced ranking is often impractical.

  • •

    Prioritization is as much a continuous process involving revisiting assumptions and adapting to new information as it is a one-time decision.

  • •

    Clear ownership of prioritization responsibilities is essential to avoid confusion and ensure accountability in decision-making.

  • •

    Confusing prioritizing work items with prioritizing customer segments or goals leads to misalignment among product and design teams.

  • •

    Overprioritization without clarity leads to 'lack of a priority' problems, causing teams to spread resources thinly and reduce effectiveness.

  • •

    Effective prioritization balances setting strategic direction with practical resource capacity allocation and must handle trade-offs gracefully.

Notable Quotes

"There’s a huge gap between theory and practice when it comes to prioritization in complex dynamic environments."

"Priorities aren’t priorities until they’ve been prioritized with attributes and values; otherwise they’re just items."

"It’s actually very hard to prioritize things that are apples versus oranges without framing them similarly first."

"People often confuse prioritization with sequencing – understanding relative importance is one thing, but when and how you do things matters too."

"If all 50 items are said to be important, you can’t do them all at once; starting randomly is better than stalling."

"Most teams have way too many false priority ones – their number one priority is the lack of a priority."

"Ownership means anticipating, observing, orienting, deciding, acting, and monitoring – there has to be a clear owner for these phases."

"Prioritization is as much about saying no gracefully as it is about saying yes to the right things."

"If you spend 15 out of 62 business days prioritizing and still don’t have a clear list, you’re probably prioritizing at the wrong level."

"What am I avoiding? Asking that every day turns out to be a surprisingly powerful prioritization tool."

Ask the Rosenbot
Samuel Proulx
From Standards to Innovation: Why Inclusive Design Wins
2025 • DesignOps Summit 2025
Gold
Catt Small
Moving from Execution to Strategy as a Designer
2022 • Design in Product 2022
Gold
Kit Unger
Theme 2: Discussion
2024 • Enterprise Experience 2020
Gold
Connect with the Advancing Research Community
2026 • Advancing Research 2026
Gold
Dane DeSutter
What co-speech gestures reveal about users’ thinking during interviews
2023 • Rosenfeld Community
Jake Burghardt
Stop wasting research: Unlock more value from research insights
2025 • Rosenfeld Community
Jemma Ahmed
Bridge Building across Research Disciplines
2021 • Advancing Research Community
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Experience 2019
Gold
Richard Buchanan
Creativity and Principles in the Flourishing Enterprise
2018 • Enterprise Experience 2018
Gold
Tanya Snook
Designing the team experience: Building culture through onboarding
2021 • Enterprise Community
Maria Taylor
Knowledge is Power: Managing the Lifeblood of the Design Org
2023 • DesignOps Summit 2023
Gold
Bria Alexander
Opening Remarks
2022 • DesignOps Summit 2022
Gold
William Newton
How to Lead With Data, and Without Data
2023 • Enterprise UX 2023
Gold
Ellen Chisa
The Values of Design
2023 • Design in Product 2023
Gold
Milan Guenther
The $212 billion ‘so what?’: unlocking impact in development cooperation
2025 • Advancing Service Design 2025
Gold
Abbey Smalley
Today’s Design Ops and Programs Landscape & Career Paths
2023 • DesignOps Summit 2023
Gold

More Videos

Dr. Karl Jeffries

"Creativity fuels design, design fuels innovation."

Dr. Karl Jeffries

The Science of Creativity for DesignOps

January 8, 2024

Amy Marquez

"You have to understand how the business actually makes money to align UX with it."

Amy Marquez

INVEST: Discussion

June 15, 2018

Steve Portigal

"The core of it is really putting yourself in that other person’s shoes—it’s basic but essential empathy."

Steve Portigal Chris Chapo Kelly Goto Christian Rohrer

Discussion

May 13, 2015

Alicia Mooty

"Some needs proved full-time, so hybrid staffing models are often short term or mixed part-time."

Alicia Mooty

Design Staffing Models

September 30, 2021

Ana Maria Montero Barrantes

"I believe there's really no such thing as a boring place at the state of mind."

Ana Maria Montero Barrantes Aditi Dhar Michelle Kaplan Nate Osborne Matt Laurence

The Authentic UX Talent Show

January 8, 2024

Lada Gorlenko

"The ultimate measure is bringing value so people invite you back to work with them again and again."

Lada Gorlenko Sharbani Dhar Sébastien Malo Rob Mitzel Ivana Ng Michal Anne Rogondino

Theme 1: Discussion

January 8, 2024

Sofia Quintero

"Our principle is that whatever we build must help researchers avoid becoming a silo."

Sofia Quintero

The Product Philosophy Behind EnjoyHQ

March 10, 2021

Laura Klein

"When things start to go bad, we’re going to pull the plug on it immediately—that helps build trust."

Laura Klein

Unique challenges of innovation in enterprises

April 23, 2020

Andrew Michael

"Existing research repositories die at the bottom of slide decks; that’s why I started Everywhere to rethink how we manage insights."

Andrew Michael

Building a Product Insights Team

March 10, 2022

Latest Books All books