Rosenverse
Thinking in systems to address climate with Sheryl Cababa

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Thinking in systems to address climate with Sheryl Cababa

Wednesday, June 12, 2024 • Climate UX Interest Group
Share the love for this talk
Thinking in systems to address climate with Sheryl Cababa
Speakers: Sheryl Cababa and Alexis Oh
Link:

Summary

Our sixth session, led by Sheryl Cababa, author of Closing the Loop: Systems Thinking for Designers explores the relationship between systems thinking and climate solutions. We use real-world examples to discuss systemic and organisational power dynamics, incentives, and how seeing and understanding them can integrate climate solutions into your work. Moderated by Alexis Oh

Key Insights

  • Systems thinking extends perspective to understand interconnectedness, causality, and wholeness beyond immediate work scopes.

  • The iceberg model helps teams uncover root causes beneath surface problems by analyzing events, trends, mental models, and structures.

  • Structural elements like company policies significantly shape behaviors and are often the hardest yet most impactful change points.

  • A committed minority of 25% can shift majority viewpoints, offering optimism for grassroots climate action within organizations.

  • Designers and information architects are naturally positioned as systemic change agents due to their cross-functional roles and mental models.

  • Participatory systems mapping involving diverse stakeholders aligns understanding and surfaces leverage points more effectively than solo efforts.

  • Prototyping and pilots in systems thinking allow testing potential interventions cheaply and reduce risk-avoidant inertia.

  • Frameworks like the theory of change and STEEP analysis keep climate action efforts grounded and aligned to measurable outcomes.

  • Personifying the environment as a stakeholder (e.g., 'Mother Nature' card) facilitates embedding climate considerations into product decisions.

  • Long-term design thinking inspired by indigenous principles (seven generations) reinforces decision impact across future horizons.

Notable Quotes

"Always design a thing by thinking of its next larger context: a chair in a room, a room in a house, a house in an environment."

"Designers are change agents within their organizations because we’re multidisciplinary, empathetic, and compassionate."

"It only requires 25% of a committed minority to reverse a majority viewpoint in a population."

"Systems thinking is a mindset that extends your perspective beyond the immediate problem to see interconnections and consequences."

"Mapping is not just for presentation; it’s a practice to evolve your understanding of a complex problem space."

"Personifying the environment as a stakeholder is like Trojan horsing important climate conversations into the design process."

"You don’t need formal power to be a change agent; influence through alignment and stakeholder mapping is key."

"Pilots and prototyping create evidence to inform decisions, making change more achievable and less risky."

"The organization’s website structure often mirrors its internal organizational structure and decision-making."

"Design for seven generations—think about decisions that affect future people, not just immediate outcomes."

Ask the Rosenbot
Samuel Proulx
From Standards to Innovation: Why Inclusive Design Wins
2025 • DesignOps Summit 2025
Gold
Louis Rosenfeld
Opening Remarks
2023 • Design in Product 2023
Gold
Samuel Martin
Co-Design vs Faux-Design: Navigating the Complexities of Sharing Power in Co-Design
2026 • Rosenfeld Community
Abby Covert
Panel: Collaboration Tools
2017 • DesignOps Summit 2017
Gold
Christopher Noessel
AI of the now: Designing for Agents
2024 • Rosenfeld Community
Christian Crumlish
The Pygmalion Effect: In Which a Vibe Coding Experiment Becomes a Million Lines…
2025 • Rosenfeld Community
Andy Warr
Under My (Research) Umbrella: The Benefits and Challenges of Building a Unified Insights Function
2024 • Advancing Research 2024
Gold
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Jennifer Strickland
Adopting a "Design By" Method
2021 • Civic Design 2021
Gold
Ana Ferreira
Designing Distributed: Leading Doist’s Fully Remote Design Team in Six Countries
2024 • DesignOps Summit 2020
Gold
Todd Healy
Driving Change with CX Metrics
2023 • Enterprise UX 2023
Gold
Matt Stone
Scaling Empathy, A Case Study in Change Management
2021 • Design at Scale 2021
Gold
Adam Cutler
People + Places + Practices = Outcomes
2016 • Enterprise UX 2016
Gold
Savannah Carlin
Don't botch the bot: Designing interactions for AI
2024 • Designing with AI 2024
Gold
Michelle Bejian Lotia
Rolling Out a Repository: How Zapier Centralizes Insights from Across their Organization
2023 • Advancing Research 2023
Gold
Marc Fonteijn
First Insights from the 2025 Service Design Salary(+) Report
2024 • Advancing Service Design 2024
Gold

More Videos

Darian Davis

"If you’re generating buy-in, don’t forget what it will mean for your difficult stakeholders—they may have external pressures you don’t know about."

Darian Davis

Lessons from a Toxic Work Relationship

January 8, 2024

Indi Young

"Talking about thinking styles is just as easy and fast a shortcut as talking about demographics, but more useful."

Indi Young

Thinking styles: Mend hidden cracks in your market

January 8, 2025

Louis Rosenfeld

"I want you to have the best time possible and bring your fullest self to our conference today."

Louis Rosenfeld Bria Alexander

Day 1 Welcome

September 23, 2024

Melissa Schmidt

"Post-AU, I feared no one would synthesize or share what they learned because everyone got busy and distracted."

Melissa Schmidt Adam Menter

How UX Research Hit It Big in Las Vegas

June 4, 2019

Kristin Skinner

"Designers often resist processes meant to streamline their work because it feels restrictive."

Kristin Skinner Kamdyn Moore

8 Types of Measures in Design Operations

April 16, 2020

Dave Hora

"If you’re the first researcher, you will often encounter organizational inertia, and the key is to find a partner team and succeed there first."

Dave Hora

Advice for Establishing Research

December 8, 2022

Sean Fitzell

"We treated the different types of information about jobs as transparency layers, like in an anatomy textbook."

Sean Fitzell Sarah Han Kayla Farrell

Craft of User Research: Building Out Jobs to be Done Maps

March 12, 2021

Jason Mesut

"People rarely spend time to self reflect, but visual tools help engage them."

Jason Mesut

Shaping design, designers and teams

November 8, 2018

Dante Guintu

"My superpower is to connect the dots between people, places, ideas, and opportunities."

Dante Guintu

How to Crush the Talent Crunch

September 8, 2022