Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
Friday, June 14, 2024 • Rosenfeld Community
Share the love for this talk
Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
Speakers: Peter Van Dijck and Louis Rosenfeld
Link:

Summary

What happens when you cross an eager librarian, a happy puppy, and 800 UX experts? You get the Rosenbot—Rosenfeld's new GPT-4 level chatbot, trained on our books and hundreds of hours of conference and community call recordings. What went into creating the Rosenbot? Lou is joined by SimplyPut's Peter van Dijck, an old friend from the IA community and the chief architect of the Rosenbot. If you're beginning your journey into developing generative AI products, you'll want to join Lou and Peter to learn from their lessons, ask questions, and share your own thoughts on AI's role in making curated content more useful and impactful.

Key Insights

  • The Rosen Bot utilizes AI to streamline access to curated design content.

  • User intent classification is fundamental for the chatbot's responses.

  • Evaluation processes are critical to ensure both qualitative and quantitative feedback.

  • Transparency regarding content authorship enhances user trust and engagement.

  • AI can complement, but not replace, traditional learning resources like books.

  • User interactions with the chatbot can inform future design and functionality.

  • Foundational research is crucial to understand evolving user needs in AI applications.

  • AI tools should be developed thoughtfully to avoid possible confusion or miscommunication with users.

  • The conversational interface of the chatbot allows for engaging dialogue and follow-up questions.

  • Analytics tools can provide insights into user interests and trends in design.

Notable Quotes

"Glad you're here."

"The ability to branch out to third party content is key."

"If you don't jump in and learn, you'll just spend your time reading stuff."

"This content is curated, there’s nothing we put out there that’s bad."

"This is not perfect, but for UX and product content, this might be the best thing there is at this point."

"We want to be clear that this is important stuff."

"How do we know we're done?"

"We’re a publisher, we’re in the business of selling books."

"Engagement and learning should be prioritized over traditional resources."

"This AI interaction is just a different factor to get to the same ideas."

Josh Clark
Sentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
2025 • Rosenfeld Community
Louis Rosenfeld
Coffee with Lou: Should You Write a (UX) Book?
2024 • Rosenfeld Community
Sheryl Cababa
Day 2 Panel
2024 • Designing with AI 2024
Gold
Carol Massa
Designing Health: Integrating Service Design, Technology, and Strategy to Transform Patient and Clinician Experiences
2024 • Advancing Service Design 2024
Gold
Sharon Banh
Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Alexandra Schmidt
Enterprise UX Playbook
2022 • Enterprise Community
Sean Fitzell
Craft of User Research: Building Out Jobs to be Done Maps
2021 • Advancing Research 2021
Gold
Sarah Rink
Remote User Research: Dos and Don'ts from the Virtual Field
2020 • Advancing Research Community
Sam Proulx
Online Shopping: Designing an Accessible Experience
2023 • DesignOps Summit 2023
Gold
Taylor Jennings
Repository Retrospective: Learnings from Introducing a Central Place for UX Research
2022 • Advancing Research 2022
Gold
Sarah Williams
A Framework for CX Transformation
2021 • Design at Scale 2021
Gold
Tom Armitage
Day 2 Panel: Looking ahead: Designing with AI in 2026
2025 • Designing with AI 2025
Conference
Jane Davis
Strategic Shifts and Innovations in User Research: Navigating Challenges and Opportunities
2025 • Advancing Research 2025
Gold
Katie Hansen
Finding the unknown in the known: Harnessing meta-analysis and literature review
2025 • Advancing Research 2025
Gold
Tess Dixon
C'mon Get Happy
2021 • DesignOps Summit 2021
Gold
Daniela Magaña Flores
Ahead of Competition: Learn What UX Benchmarking Can Do for Your Business Today
2022 • Advancing Research 2022
Gold

More Videos

Ed Mullen

"In government service delivery, design without implementation is just theory and won't yield results."

Ed Mullen

Designing the Unseen: Enabling Institutions to Build Public Trust

November 16, 2022

Peter Levin

"When I suggest that we could be catalysts for robust action, this is what I mean."

Peter Levin

Solve a Problem Here, Transform a Strategy There: Research as an Occasion for Expanding Organizational Possibility

March 25, 2024

Bria Alexander

"Celebrate successes and reflect on failures to drive continuous improvement."

Bria Alexander Benson Low Natalya Pemberton Stephanie Goldthorpe

OKRs—Helpful or Harmful?

January 20, 2022

Kate Koch

"I'm super excited that you're here with us today"

Kate Koch Prateek Kalli

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 30, 2021

Amy Marquez

"Say, this is meeting that or not meeting that."

Amy Marquez

INVEST: Discussion

June 15, 2018

Brenna Fallon

"If we design teams based solely on what we know today, we'll miss out on creating a better tomorrow."

Brenna Fallon

Learning Over Outcomes

October 24, 2019

Brian Moss

"You need to give people space to do their jobs without the expectation to overachieve."

Brian Moss

What Does it Mean to be a Resilient Research Team?

March 9, 2022

Adel Du Toit

"We were able to move very fast when nobody could actually leave their homes."

Adel Du Toit

Get Your CFO To Say: 'Our Strategic Goal is User Obsession'

June 10, 2022

Kate Koch

"We're the keepers and gatherers of knowledge, and sharing is one of the best ways to empower others."

Kate Koch Jean-Claire Fitschen

Flex Your Super Powers: When a Design Ops Team Scales to Power CX

September 29, 2021