Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
Friday, June 14, 2024 • Rosenfeld Community
Share the love for this talk
Coffee with Lou #4: Taking a Peek Under the Rosenbot's Hood
Speakers: Peter Van Dijck and Louis Rosenfeld
Link:

Summary

What happens when you cross an eager librarian, a happy puppy, and 800 UX experts? You get the Rosenbot—Rosenfeld's new GPT-4 level chatbot, trained on our books and hundreds of hours of conference and community call recordings. What went into creating the Rosenbot? Lou is joined by SimplyPut's Peter van Dijck, an old friend from the IA community and the chief architect of the Rosenbot. If you're beginning your journey into developing generative AI products, you'll want to join Lou and Peter to learn from their lessons, ask questions, and share your own thoughts on AI's role in making curated content more useful and impactful.

Key Insights

  • The Rosen Bot utilizes AI to streamline access to curated design content.

  • User intent classification is fundamental for the chatbot's responses.

  • Evaluation processes are critical to ensure both qualitative and quantitative feedback.

  • Transparency regarding content authorship enhances user trust and engagement.

  • AI can complement, but not replace, traditional learning resources like books.

  • User interactions with the chatbot can inform future design and functionality.

  • Foundational research is crucial to understand evolving user needs in AI applications.

  • AI tools should be developed thoughtfully to avoid possible confusion or miscommunication with users.

  • The conversational interface of the chatbot allows for engaging dialogue and follow-up questions.

  • Analytics tools can provide insights into user interests and trends in design.

Notable Quotes

"Glad you're here."

"The ability to branch out to third party content is key."

"If you don't jump in and learn, you'll just spend your time reading stuff."

"This content is curated, there’s nothing we put out there that’s bad."

"This is not perfect, but for UX and product content, this might be the best thing there is at this point."

"We want to be clear that this is important stuff."

"How do we know we're done?"

"We’re a publisher, we’re in the business of selling books."

"Engagement and learning should be prioritized over traditional resources."

"This AI interaction is just a different factor to get to the same ideas."

Kara Kane
Theme One Intro
2022 • Civic Design 2022
Gold
Brigette Metzler
Scaling ResearchOps: Helping Researchers do Their Best Work
2020 • Advancing Research 2020
Gold
Noz Urbina
Rapid AI-powered UX (RAUX): A framework for empowering human designers
2025 • Rosenfeld Community
Denise Jacobs
Interactive Keynote: Social Change by Design
2024 • Enterprise Experience 2020
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Advancing Research 2023
Gold
Nathan Shedroff
Double Your Mileage: Use Your Research Strategically
2020 • Advancing Research 2020
Gold
Lukas Moro
“Feels Like Paper!”: Interfacing AI through Paper
2025 • Designing with AI 2025
Conference
Jeff Gothelf
Innovation Studios: the Engines of Enterprise Experimentation
2015 • Enterprise UX 2015
Gold
Jayne Engle
Civic Design for the Next Seven Generations—A Discussion on Sacred Civics
2022 • Civic Design Community
Bruce Gillespie
Learning from journalism: Balancing impactful communication with compassionate storytelling
2025 • Advancing Research 2025
Gold
James Rampton
The Basics of Automotive UX & Why Phones Are a Part of That Future
2024 • Rosenfeld Community
Stephen Pollard
Closing Keynote: Getting giants to dance - what can we learn from designing large and complex public infrastructure?
2017 • DesignOps Summit 2017
Gold
Ricardo Martins
Unlocking the power of advanced quantitative methods
2025 • Advancing Research 2025
Gold
Nidhi Singh Rathore
Embracing participation to unlock deeper truths in commercial research
2025 • Advancing Research 2025
Gold
Amy Parness
Scaling Sustainability: Complementary strategies that drive long-term success
2025 • Climate UX Interest Group
Kavana Ramesh
Meaningful inclusion: Practicing accessibility research with confidence
2024 • DesignOps Summit 2024
Gold

More Videos

Jennifer Strickland

"It's emotional labor to navigate these identity dynamics every day."

Jennifer Strickland Lesley-Ann Noel

Fireside Chat: How Design Addresses a World on Fire

March 18, 2022

Jaime Creixems

"Regularly revisit the rules of your design system; they might not apply as your product evolves."

Jaime Creixems

Best Practices when Creating and Maintaining a Design System

June 7, 2023

Uday Gajendar

"Understanding trauma means recognizing that it's a response to experiences that overwhelm an individual."

Uday Gajendar Rachael Dietkus, LCSW Dr. Dawn Emerick Dawn E. Shedrick, LCSW

Leading through the long tail of trauma

July 13, 2022

Katie Hansen

"Surveys measure self-reported attitudes but can't confirm what caused those attitudes."

Katie Hansen

Experimental research: techniques for deep, psychology-driven insights

March 12, 2025

Dave Malouf

"What parts of our visibility spectrum are we ignoring?"

Dave Malouf

Theme 3: Introduction and Provocation

January 8, 2024

Jeff Sussna

"Empathetic relationships are as crucial to service delivery as automation."

Jeff Sussna

What DesignOps Can Learn From DevOps

November 6, 2017

Dave Malouf

"The value of design is in the verb, in the designing."

Dave Malouf

Closing Keynote: Amplify. Not Optimize.

October 24, 2019

Sarah Fathallah

"Instead of asking is this research participatory, we should ask when and how participatory is this research."

Sarah Fathallah

A Typology of Participation in Participatory Research

March 28, 2023

Alba Villamil

"We need a mixture of perspectives to capture the complexities of the environments we research."

Alba Villamil

Stereotyped by Design: Pitfalls in Cross-Cultural User Research

March 30, 2020