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Summary
What happens when you cross an eager librarian, a happy puppy, and 800 UX experts? You get the Rosenbot—Rosenfeld's new GPT-4 level chatbot, trained on our books and hundreds of hours of conference and community call recordings. What went into creating the Rosenbot? Lou is joined by SimplyPut's Peter van Dijck, an old friend from the IA community and the chief architect of the Rosenbot. If you're beginning your journey into developing generative AI products, you'll want to join Lou and Peter to learn from their lessons, ask questions, and share your own thoughts on AI's role in making curated content more useful and impactful.
Key Insights
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The Rosen Bot utilizes AI to streamline access to curated design content.
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User intent classification is fundamental for the chatbot's responses.
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Evaluation processes are critical to ensure both qualitative and quantitative feedback.
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Transparency regarding content authorship enhances user trust and engagement.
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AI can complement, but not replace, traditional learning resources like books.
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User interactions with the chatbot can inform future design and functionality.
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Foundational research is crucial to understand evolving user needs in AI applications.
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AI tools should be developed thoughtfully to avoid possible confusion or miscommunication with users.
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The conversational interface of the chatbot allows for engaging dialogue and follow-up questions.
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Analytics tools can provide insights into user interests and trends in design.
Notable Quotes
"Glad you're here."
"The ability to branch out to third party content is key."
"If you don't jump in and learn, you'll just spend your time reading stuff."
"This content is curated, there’s nothing we put out there that’s bad."
"This is not perfect, but for UX and product content, this might be the best thing there is at this point."
"We want to be clear that this is important stuff."
"How do we know we're done?"
"We’re a publisher, we’re in the business of selling books."
"Engagement and learning should be prioritized over traditional resources."
"This AI interaction is just a different factor to get to the same ideas."
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