Rosenverse
Merging Improv with Design

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Merging Improv with Design

Thursday, March 7, 2019 • Enterprise Community
Share the love for this talk
Merging Improv with Design
Speakers: Cheryl Platz
Link:

Summary

Our guest, Cheryl Platz, applies her extensive experience as a professional improv performer and educator to her design work in "unexpected" ways. Improv is more than a performance technique - it's a mindset that helps us energetically embrace constraints and uncertainty.

Key Insights

  • •

    Improv skills like 'yes and' help designers build on colleagues' ideas rather than dismissing them, improving brainstorming and critiques.

  • •

    The concept of justification in improv mirrors how designers incorporate business or stakeholder constraints into design solutions.

  • •

    Understanding 'status' through microbehaviors helps with navigating and influencing workplace dynamics and presentations.

  • •

    Physical and verbal improv skills complement each other; nonverbal storytelling is often stronger in English as a second language participants.

  • •

    Improv requires abandoning shame and creating a safe, consensual environment to unlock creativity, which varies across cultures.

  • •

    Many beginner improvisers mistakenly focus on humor rather than honesty and storytelling, which are core to impactful improv.

  • •

    Improvisational storytelling strengthens abilities to build meaningful customer narratives and story arcs in design.

  • •

    Applied improv role-play can train medical professionals and design teams, but requires internal trust to overcome self-consciousness.

  • •

    Cultural expectations and language barriers significantly influence improv participation and success in global teams.

  • •

    Practicing physical presence and managing gestures can counteract nervousness and unconscious biases in professional settings.

Notable Quotes

"Yes and means taking the ideas someone else gives you and building on that, not dismissing them outright."

"Abandon all shame—that's the money quote when it comes to improv and unlocking presence."

"Status is about microbehaviors like eye contact and gestures that shape how confident or intimidating someone appears."

"Improv isn't about being funny; honesty and storytelling matter much more."

"Playing silly improv games reconnects you with your kindergarten self and builds hidden listening muscles."

"In design critiques, framing feedback through justification helps incorporate seemingly impossible requests into context."

"Not everyone is comfortable with the physical side of improv, and that's totally fine—mental exercises also build core skills."

"You have to be very careful with audience participation: it must be consensual and overexplained to avoid vulnerability."

"Improv helps me be high energy and engaged in meetings, which others sometimes notice as 'winging it' fluidly."

"Cultural differences mean improv expectations vary widely—what works in the U.S. might not in Italy or Africa."

Ask the Rosenbot
Charlotte Vorbeck
Pipeline to Civic Design
2021 • Civic Design 2021
Gold
Anat Fintzi
Delivering at Scale: Making Traction with Resistant Partners
2022 • Design at Scale 2022
Gold
Luke Wroblewski
Designing AI Applications
2026 • Rosenfeld Community
Rebecca Buck
Mission: Keep Talent in Research Roles!
2021 • Advancing Research 2021
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Robin Beers
Panel: Excellence in Communicating Insights
2024 • Advancing Research 2024
Gold
Jon Temple
Panel: Stacks, Security, and Stakeholders: The Hidden Work of UXR Tool Procurement
2026 • Advancing Research 2026
Gold
Chris Geison
Theme Two Intro
2023 • Advancing Research 2023
Gold
Catt Small
Moving from Execution to Strategy as a Designer
2022 • Design in Product 2022
Gold
Jeff Sussna
What DesignOps Can Learn From DevOps
2017 • DesignOps Summit 2017
Gold
Nicole Umphress
Delivering Design Education During a Global Pandemic: Lessons Learned
2022 • Design at Scale 2022
Gold
Alla Weinberg
Design Teams Need Psychological Safety: Here’s How to Create It
2022 • DesignOps Summit 2022
Gold
Ben Blumenrose
The AI + Design wave has arrived: Making sense of the 2026 AI + Design Report
2026 • Designing with AI 2026
Gold
Wyatt Hayman
Global Research Panels
2020 • DesignOps Community
Caroline Jarrett
Have fun with statistics?
2024 • Rosenfeld Community
Francesca Barrientos, PhD
You Need Your Own Definition of Design Maturity
2022 • Design at Scale 2022
Gold

More Videos

Dr. Karl Jeffries

"If you value innovation and design, then you're investing in creativity."

Dr. Karl Jeffries

The Science of Creativity for DesignOps

January 8, 2024

Amy Marquez

"Creating internal champions in client organizations helps improve adoption and reduces churn."

Amy Marquez

INVEST: Discussion

June 15, 2018

Steve Portigal

"Enterprise UX is still nascent—businesses worldwide are just beginning to figure out where UX fits."

Steve Portigal Chris Chapo Kelly Goto Christian Rohrer

Discussion

May 13, 2015

Alicia Mooty

"Involving designers early in the process is crucial to avoid the 'fast-food' model where they feel like order takers."

Alicia Mooty

Design Staffing Models

September 30, 2021

Ana Maria Montero Barrantes

"We may not have tech prowess but our sticky notes, card sorts, and test reports are our real superpowers."

Ana Maria Montero Barrantes Aditi Dhar Michelle Kaplan Nate Osborne Matt Laurence

The Authentic UX Talent Show

January 8, 2024

Lada Gorlenko

"Operations tends to be something companies only think about when they are scaling rapidly, but investing early is essential."

Lada Gorlenko Sharbani Dhar Sébastien Malo Rob Mitzel Ivana Ng Michal Anne Rogondino

Theme 1: Discussion

January 8, 2024

Sofia Quintero

"I didn’t want to be part of that as a founder, hacking attention just to fulfill engagement metrics."

Sofia Quintero

The Product Philosophy Behind EnjoyHQ

March 10, 2021

Laura Klein

"You are not the first person to try something like this, and they’re typically not looking forward to the next transformation."

Laura Klein

Unique challenges of innovation in enterprises

April 23, 2020

Andrew Michael

"Typically, data analytics teams are big and well-funded, while UX research teams are smaller and struggle for resources."

Andrew Michael

Building a Product Insights Team

March 10, 2022

Latest Books All books