Log in or create a free Rosenverse account to watch this video.
Log in Create free account100s of community videos are available to free members. Conference talks are generally available to Gold members.
Trauma-informed Research: A Panel Discussion
Summary
Key Insights
-
•
Including people with lived experience in research teams helps anticipate trauma triggers and design sensitive methods.
-
•
Trauma manifests and is processed differently across cultures, requiring flexible, adaptive research approaches.
-
•
Allowing participants agency in how and when they engage reduces retraumatization risks.
-
•
Trauma-informed work demands self-care practices for researchers, including debriefings, breaks, and mutual support.
-
•
Research in systems like government must address trauma perpetuated by those systems, not just individual experiences.
-
•
Commodification of trauma-informed approaches risks diluting their meaning into performative checklists.
-
•
Organizational change, starting with HR policies and leadership modeling vulnerability, is vital for trauma-informed cultures.
-
•
Researchers and designers should assume trauma is present in all human interactions, even in traditionally 'non-sensitive' sectors.
-
•
Consent is an ongoing process, and participants should always feel empowered to pause or stop participation.
-
•
Sharing and mentoring among practitioners strengthens trauma-informed approaches and prevents isolation.
Notable Quotes
"Trauma is a response to anything that's overwhelming—too much, too fast, too soon, or too long coupled with a lack of protection or support."
"You can't heal your way out of death or oppression by reforming oppressive systems; you can only do so by dismantling those systems."
"We need to be better at questioning the motivations of the parties we work with and what they’re getting out of the work."
"All processes are extractive; even if there’s an element of enrichment, reducing that extraction is crucial."
"Allow people to tell you how trauma extraction feels; don’t assume based on your cultural lens."
"Leadership modeling of vulnerability and human challenges is the first step towards trauma-informed organizational culture."
"Trauma-informed is not a destination; it’s a journey, a continuous state of becoming."
"If you work with humans, you work with trauma. Assume everybody carries some form of vulnerability."
"Take breaks, use chill zones, and create safe spaces within research and workplace settings."
"Being trauma-informed means caring for yourself, forgiving your mistakes, and moving forward with humility."
Or choose a question:
More Videos
"An elite athlete doesn’t turn up at the Olympics and do their thing without coaches, physios, nutritionists."
Dr. Karl JeffriesThe Science of Creativity for DesignOps
January 8, 2024
"There’s been a huge convergence because everybody’s got a mobile device now and expects a certain kind of experience."
Amy MarquezINVEST: Discussion
June 15, 2018
"Building an internal research practice is critical for long-term value and integration of insights."
Steve Portigal Chris Chapo Kelly Goto Christian RohrerDiscussion
May 13, 2015
"Involving designers early in the process is crucial to avoid the 'fast-food' model where they feel like order takers."
Alicia MootyDesign Staffing Models
September 30, 2021
"We want to stay in the game no users cursing our name."
Ana Maria Montero Barrantes Aditi Dhar Michelle Kaplan Nate Osborne Matt LaurenceThe Authentic UX Talent Show
January 8, 2024
"The ultimate measure is bringing value so people invite you back to work with them again and again."
Lada Gorlenko Sharbani Dhar Sébastien Malo Rob Mitzel Ivana Ng Michal Anne RogondinoTheme 1: Discussion
January 8, 2024
"Data entry is the enemy; automation is the key to making research repositories successful."
Sofia QuinteroThe Product Philosophy Behind EnjoyHQ
March 10, 2021
"You are not the first person to try something like this, and they’re typically not looking forward to the next transformation."
Laura KleinUnique challenges of innovation in enterprises
April 23, 2020
"Combining the what we see in data with the why we get from user research is where true insights live."
Andrew MichaelBuilding a Product Insights Team
March 10, 2022