Rosenverse
Collaborative Creativity through Improv

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Collaborative Creativity through Improv

Gold
Wednesday, November 7, 2018 • DesignOps Summit 2018
Share the love for this talk
Collaborative Creativity through Improv
Speakers: Cheryl Platz
Link:

Summary

Improvisational theater performers create an environment where creativity is maximized within an environment of listening and nonjudgemental collaboration. Take a peek behind the curtain as two professional improvisors (and technologists!) demonstrate some of the key principles they apply not just onstage, but their day jobs at software companies as well. All this while laughing your way through the end of the day!

Key Insights

  • •

    Yes-And is fundamental for active listening and collaborative creativity, replacing blocking or No-And responses.

  • •

    Status in communication involves subtle non-verbal cues like posture, eye contact, and space that signal confidence or insecurity.

  • •

    Justification trains us to treat every idea or problem as valid and solvable, helping embrace chaos and constraints.

  • •

    Blocking ideas or focusing on negatives during collaboration diffuses energy and limits creative outcomes.

  • •

    Rewarding collaboration over idea ownership encourages a more open, Yes-And culture.

  • •

    Recognizing and managing status dynamics in teams can prevent power imbalances from stifling creativity.

  • •

    Applied improv techniques can help struggling team members improve confidence and communication skills.

  • •

    Improv exercises build empathy by developing an understanding of others' perspectives and emotional signals.

  • •

    Using improv games as warm-ups or social activities boosts immediate presence, spontaneity, and team bonding.

  • •

    Embracing chaos and unexpected constraints through improv promotes flexible thinking useful in design and market challenges.

Notable Quotes

"Improv has paid off greatly for us in our professional lives as well."

"Yes-And means your contributions should build upon previous offers, requiring active listening."

"No-And is like no idea sucks and my idea is better. It’s very easy to spot these things."

"If you’re not the solution, you’re the problem."

"People’s brains are hardwired to pick up on status signals, even if there’s no real data."

"High status is taking up more space, holding eye contact, and purposeful gestures."

"Low status looks like slumping, shuffling feet, and avoiding eye contact but seeking approval."

"Every problem can be solved; it’s how you justify the offers the world gives you that counts."

"Instead of rewarding owners of ideas, reward collaboration."

"Embrace chaos as a gift, a constraint that fuels innovation and growth mindset."

Ask the Rosenbot
Claire Dhoosche
Coordinating chaos: Preventing workflow fragmentation when everyone accelerates with AI
2026 • Designing with AI 2026
Gold
Maria Skaaden
Panel Discussion: Methodologies and Work Environments
2018 • DesignOps Summit 2018
Gold
Lisa Spitz
Building Trust Through Equitable Research Practices
2022 • Civic Design 2022
Gold
Giff Constable
Financial fluency for product leaders: AMA with Giff Constable
2024 • Rosenfeld Community
Jemma Ahmed
From Research to Knowledge
2026 • Shift UX 2026
Conference
Bianca Jefferson
From Sprints to Systems: Operationalizing Continuous Discovery Through DesignOps
2025 • DesignOps Summit 2025
Gold
Sharon Bautista
Time to Make the Donuts: How User Research Helped Bridge Disparate Teams
2024 • Enterprise Experience 2020
Gold
Ted Booth
Discussion
2016 • Enterprise UX 2016
Gold
DesignOps and The Great Talent War of 2021
2021 • DesignOps Community
Billy Carlson
Ideation tips for Product Managers
2022 • Design in Product 2022
Gold
Matt Bernius
Trauma-informed Research: A Panel Discussion
2021 • Advancing Research Community
Alla Weinberg
People Are Sick of Change: Psychological Safety is the Cure
2023 • DesignOps Community
Lija Hogan
Three Years Out: Perspectives on the Near-Term Future of User Research
2024 • Advancing Research Community
Dave Hora
Research in the Face of Complexity: New Sensibility for New Situations
2025 • Rosenfeld Community
Bria Alexander
Opening Remarks
2024 • Advancing Research 2021
Gold
Paul Ford
New work, new words: A glossary for AI
2026 • Designing with AI 2026
Gold

More Videos

Dr. Karl Jeffries

"The biggest myth of all is you can't teach creativity."

Dr. Karl Jeffries

The Science of Creativity for DesignOps

January 8, 2024

Amy Marquez

"There’s been a huge convergence because everybody’s got a mobile device now and expects a certain kind of experience."

Amy Marquez

INVEST: Discussion

June 15, 2018

Steve Portigal

"The weakest insight method might win simply because of the relationship to the power structure."

Steve Portigal Chris Chapo Kelly Goto Christian Rohrer

Discussion

May 13, 2015

Alicia Mooty

"Constant communication is necessary; agreement emails can’t be one-and-done."

Alicia Mooty

Design Staffing Models

September 30, 2021

Ana Maria Montero Barrantes

"With enough creativity and imagination, you can make anything interesting."

Ana Maria Montero Barrantes Aditi Dhar Michelle Kaplan Nate Osborne Matt Laurence

The Authentic UX Talent Show

January 8, 2024

Lada Gorlenko

"Junior team members don’t have to talk directly to executives; working effectively with peers can create grassroots buy-in."

Lada Gorlenko Sharbani Dhar Sébastien Malo Rob Mitzel Ivana Ng Michal Anne Rogondino

Theme 1: Discussion

January 8, 2024

Sofia Quintero

"Choosing a research repository is a big battle in your organization; the right decisions can really help you succeed."

Sofia Quintero

The Product Philosophy Behind EnjoyHQ

March 10, 2021

Laura Klein

"You are not the first person to try something like this, and they’re typically not looking forward to the next transformation."

Laura Klein

Unique challenges of innovation in enterprises

April 23, 2020

Andrew Michael

"At Hotcho, we started with a qualitative focus, swung too far into quantitative, and then found a balanced middle ground."

Andrew Michael

Building a Product Insights Team

March 10, 2022

Latest Books All books