Updated September 15, 2025
Knowledge Management
5 items
by Frances Yllana

Friday, December 10, 2021 • Civic Design 2021
Making Space for Community Knowledge-sharing in a Distributed World
by Shelby Switzer

Tuesday, October 3, 2023 • DesignOps Summit 2023
Knowledge is Power: Managing the Lifeblood of the Design Org
by Maria Taylor

Thursday, September 11, 2025 • DesignOps Summit 2025
Weaving Knowledge Management into the Fabric of Our Design Practice
by Sean Baker, Sara Romanoski
"Knowledge management in the federal government space — must read material for knowledge management in ANY space"

Tuesday, September 24, 2024 • DesignOps Summit 2024
Stronger Together: Lessons Learned from UX Research Ops
by Emily DiLeo, Maria Taylor
"I love the different types of knowledge highlighted and the concept of "Design Intelligence""

Monday, March 30, 2020 • Advancing Research 2020
Scaling ResearchOps: Helping Researchers do Their Best Work
by Brigette Metzler
"From organized to operationalized; making things impactful, not just useful"