Summary
Research in many organizations has become all about speed and efficiency, making contextual research difficult. The solution for some is to introduce a ResearchOps layer. Brigette will introduce you to the Eight Pillars – the broad areas that researchers care about. These pillars remain the same, whether you’re just ‘getting organized’ or are doing research at scale. From here, you can start to think about operationalizing research in your organization. Drawing on her experience as a Research Ops specialist, Brigette will outline the journey- from organized to operationalized. Whatever the scale, Ops’ mission is to help researchers do their best work.
Key Insights
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Strategy is crucial for navigating uncertainty in research operations.
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Storytelling plays a powerful role in shaping organizational narratives.
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The eight pillars framework helps organize research activities and address common challenges.
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Pace layers provide a lens for understanding the speed and depth of research methodologies.
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Research maturity must balance fast and deep research methods effectively.
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Understanding agency allows researchers to influence and create desired outcomes in their organization.
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Collaboration between research and ops teams is essential for effective strategy development.
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Operationalizing research goals requires clear vision and mission statements.
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Community and practice are fundamental for maturing research within teams.
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Utilizing existing tools and resources can empower individual researchers, even in small teams.
Notable Quotes
"It can feel like the pressure is ever greater to deliver and deliver at speed."
"You hold an enormous power in your hands."
"You already have everything you need to advance your research."
"What does scale mean? What is it that we're actually seeking?"
"The democratization of research tends to lean towards the faster types of research."
"Fast learns, slow remembers, and fast gets all the attention while slow has all the power."
"Constructive turbulence keeps things balanced and resilient."
"Understanding your research practice as pace layers allows you to level up your research leadership."
"Lifting your game above the day to day is impossible without ops."
"To what extent do our organizations become who they are because of the stories we tell them about who they could be?"
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