Summary
As AI reshapes workflows and economic shifts demand smarter, leaner ways of working, Design Operations is emerging as a key driver of organizational transformation. In this talk, Alnie Figueroa explores how DesignOps can lead this evolution—building systems that are not only efficient, but intelligent, adaptive, and future-ready. Alnie shares how she and her teams are actively experimenting with AI to accelerate research, optimize delivery, and reimagine how design collaborates across functions. She highlights how DesignOps can drive meaningful change—while navigating ambiguity with clarity and purpose. This session offers actionable steps for practitioners looking to lead transformation: audit how your teams work, embed continuous learning into your systems, and treat AI not as a threat—but as a strategic collaborator in shaping what comes next.
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