Summary
What happens when you mix together nearly 20 years of lovingly-created UX books, conference recordings, conversations, and much more? And fold in a well-designed chatbot to help pull all this curated goodness together? You get the Rosenverse—Rosenfeld Media's new membership platform that you can try today! Join Lou Rosenfeld for a quick tour of the Rosenverse, and bring your questions and suggestions.
Key Insights
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Rosenfeld Media has curated UX content for over 15 years, including 60 books and 220 podcast episodes.
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The Rosenverse is a membership platform with free and premium tiers, offering access to community events, Slack, and exclusive content.
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The Rosen bot is a GPT-4 based AI that synthesizes Rosenfeld Media’s vast curated content to answer UX questions with sourced references.
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The platform requires membership, even for free events, to streamline access and community building.
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Quality of recordings varies, especially older community sessions, but they meet reasonable production standards.
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Lou sees his role as a 'starter' who initiates projects but relies on the business infrastructure to maintain the platform long term.
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Future improvements include deeper conversational UI beyond text input and output, such as clickable prompts for expanding answers.
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Integration with other AI agents (e.g., IBM research bots) is envisioned to create a multi-agent ecosystem for research and guidance.
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Slack remains an important but challenging community platform due to cost and conversation complexity for AI analysis.
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There is interest in linking AI-summarized content directly to specific pages in books, though technical challenges exist in correlating vectorized text to pagination.
Notable Quotes
"I’ve been in the UX world for like 30 something years before we were even calling it UX."
"We took thousands of hours of curated content and built a chatbot around it so it’s not garbage in, garbage out."
"We do about a hundred free community sessions a year where anyone with membership can attend."
"The Rosenverse is a weird mix: it’s a for-profit business but also a neutral community resource."
"As a starter, I’m great at beginning things, but the company has the infrastructure to maintain them."
"Peter van D**e really pushed us to think about the bot as part of a conversation, not just a query-response machine."
"The Rosen bot gives you sourced, clickable links to books and videos, so you can dig deeper."
"Some early community recordings sound rough, but the overall error rate for the AI transcription is pretty low."
"Slack is growing steadily for us, but it’s hard to moderate and expensive at scale."
"Imagine a world where research bots at IBM talk to the Rosen bot to give you better guidance on interpreting research."
Or choose a question:
More Videos
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May 14, 2015
"Many leaders don’t have time to pause and reflect, but that reflection is critical for understanding the full picture of their leadership."
Jason Mesut Martina Hodges-Schell Jose CoronadoUnmasking Design Leadership: Navigating leadership without neglecting ourselves
October 30, 2025
"AI is a design material, not just a tool or function you add to an experience."
Josh Clark Veronika KindredSentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)
January 15, 2025
"It was really hard to get senior stakeholder attention when starting late, especially when the topic is not fashionable anymore."
Magdalena ZadaraZero Hour: How to Get Far Quickly When Starting Your Digital Service Unit Late
November 16, 2022
"Creating evergreen documents enables asynchronous influence — it’s not about being in the room all the time, it’s about having your voice heard."
Catt Small Micah Bennett Brian Carr Jessica HarlleeWhat's Next for ICs: Exploring Staff and Principal Designer Roles
February 22, 2024
"If you want to avoid time zone confusion, you can switch the conference schedule to your local time on the program page."
Bria AlexanderOpening Remarks
November 17, 2022
"The DP&M tool has everything designers wish they could see from Jira and Figma, but often can’t because it’s either inappropriate or too hard to keep updated in those tools."
Ellie Krysl Jon FukudaPlanned Right. Managed Right. Designed Right.
June 6, 2023
"Research ops was actually there before research at TravelPerk, supporting designers first."
Ned Dwyer Emily Stewart James WallisThe Intersection of Design and ResearchOps
September 24, 2024
"There are values that have really stood out to us together: evolving, relational, decolonized, life centered, healing, equitable."
Sarah BrooksTheme 3 Intro
December 10, 2021
Latest Books All books
Dig deeper with the Rosenbot
What are the core UX research tools essential for managing participant recruitment and study logistics in large companies?
What design strategies can support community-led rebuilding of maternal healthcare in rural maternity care deserts?
What are the benefits of reallocating time saved by AI into in-person immersive research activities?