Summary
What happens when you mix together nearly 20 years of lovingly-created UX books, conference recordings, conversations, and much more? And fold in a well-designed chatbot to help pull all this curated goodness together? You get the Rosenverse—Rosenfeld Media's new membership platform that you can try today! Join Lou Rosenfeld for a quick tour of the Rosenverse, and bring your questions and suggestions.
Key Insights
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Rosenfeld Media has curated UX content for over 15 years, including 60 books and 220 podcast episodes.
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The Rosenverse is a membership platform with free and premium tiers, offering access to community events, Slack, and exclusive content.
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The Rosen bot is a GPT-4 based AI that synthesizes Rosenfeld Media’s vast curated content to answer UX questions with sourced references.
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The platform requires membership, even for free events, to streamline access and community building.
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Quality of recordings varies, especially older community sessions, but they meet reasonable production standards.
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Lou sees his role as a 'starter' who initiates projects but relies on the business infrastructure to maintain the platform long term.
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Future improvements include deeper conversational UI beyond text input and output, such as clickable prompts for expanding answers.
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Integration with other AI agents (e.g., IBM research bots) is envisioned to create a multi-agent ecosystem for research and guidance.
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Slack remains an important but challenging community platform due to cost and conversation complexity for AI analysis.
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There is interest in linking AI-summarized content directly to specific pages in books, though technical challenges exist in correlating vectorized text to pagination.
Notable Quotes
"I’ve been in the UX world for like 30 something years before we were even calling it UX."
"We took thousands of hours of curated content and built a chatbot around it so it’s not garbage in, garbage out."
"We do about a hundred free community sessions a year where anyone with membership can attend."
"The Rosenverse is a weird mix: it’s a for-profit business but also a neutral community resource."
"As a starter, I’m great at beginning things, but the company has the infrastructure to maintain them."
"Peter van D**e really pushed us to think about the bot as part of a conversation, not just a query-response machine."
"The Rosen bot gives you sourced, clickable links to books and videos, so you can dig deeper."
"Some early community recordings sound rough, but the overall error rate for the AI transcription is pretty low."
"Slack is growing steadily for us, but it’s hard to moderate and expensive at scale."
"Imagine a world where research bots at IBM talk to the Rosen bot to give you better guidance on interpreting research."
Or choose a question:
More Videos
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July 23, 2025
"If you don’t measure if research is successful, what do we ultimately have to show for it?"
Chris Geison Cristen Torrey Eric MahlstedtWhat is Research Strategy?: A Panel of Research Leaders Discuss this Emergent Question
March 4, 2021
"Merge translates code from Storybook, npm, or third-party libraries into interactive, visual components in the editor."
Jack BeharHow to Build Prototypes that Behave like an End-Product
December 6, 2022
"I had sorely underestimated how many internal tools there actually were — at least over 200."
Abbey Smalley Sylas SouzaScaling UX Past the Size of Your Team
January 8, 2024
"Who needs a designer when we have generative AI?"
Jon FukudaTheme One Intro
October 2, 2023
"If an experiment I design made the front page news tomorrow, how would I feel about it?"
Erin WeigelGet Your Whole Team Testing to Design for Impact
July 24, 2024
"We choose to measure design ops value not because it is easy, but because it is hard."
John Calhoun Rachel PosmanMeters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
"We’re humans having human experiences and remembering that is key."
Jacqui Frey Dan WillisPanel Discussion: Integrating DesignOps
November 7, 2018
"Change is messy and it can be uncomfortable, much like baking bread—it’s hard to imagine sticky dough turning into a perfect loaf."
Amy EvansHow to Create Change
September 25, 2024
Latest Books All books
Dig deeper with the Rosenbot
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