Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Adopting a "Design By" Method
Gold
Thursday, December 9, 2021 • Civic Design 2021
Share the love for this talk
Adopting a "Design By" Method
Speakers: Jennifer Strickland
Link:

Summary

The design establishment is rooted in the same inequities rampant throughout our societies. In civic design it is especially critical we adopt inclusive and equitable methods to best accommodate the varied realities of the People we serve. Let's spend time reflecting on the sources of our design practices, who benefits, who is harmed, and who is included/excluded. Who has power? What about the key performance metrics our government agencies monitor? Why are existing approaches problematic? Where are the roots of these issues, and when did things change? How do we get started with more humanity-centered approaches? Here are key steps to tackle processes and address inequity, unconscious bias, privilege, oppression, etc. that come from the roots of our established design systems, to invite a method of 'Design By' that empowers the People we serve. Let's leave no one behind.

Key Insights

  • Designers have the power to include or exclude voices in the design process.

  • Moving from a 'design for' to a 'design with' approach is essential for equity.

  • Design equity means aiming for equal outcomes, not just equal access.

  • Empathy and understanding are crucial for effective design practices.

  • Continuous learning is important; attending workshops can help enhance understanding of inclusivity.

  • Design processes should empower those being served, fostering collaboration over hierarchy.

  • Systemic issues like colonialism impact the values and priorities in design.

  • Katie Ford Williams' quote emphasizes the need to care about the full range of human experience.

  • Evaluating one's own biases and privileges can shift how design decisions are made.

  • Participatory design methodologies invite all stakeholders and create equal opportunities for input.

Notable Quotes

"I wish it showed up on my screen, so anyway, thank you very much for attending today."

"Designers have power; we get to decide who gets heard and who gets excluded."

"Equity is equal outcomes, not just equal access."

"If we don't show that we care about the full range of human experience, how do we expect change?"

"Designing with rather than for creates a shared power dynamic that is essential."

"The absence of empathy and understanding is what causes a lot of our pain here."

"We must hire for lived experience to truly reflect the communities we serve."

"It’s all about evaluating what's valued and who is impacted."

"Design justice is a movement toward understanding the complexities of inclusion."

"We need to prioritize people over profit in our design practices."

Dave Hora
A Research Skills Evolution
2021 • Advancing Research 2021
Gold
Sheryl Cababa
Expanding your Design Lens with Systems Thinking
2023 • Advancing Research 2023
Gold
Courtney Maya George
Scale Your Organization and Grow Your Designers
2022 • DesignOps Summit 2022
Gold
Irina Tikhonova
Small Wins, Big Impact: Leveraging and Elevating User Engagement
2021 • Civic Design 2021
Gold
Mike Oren
Design Research Strategy & Strategic Design Research (Videoconference)
2022 • Advancing Research Community
Susan Weinschenk
Evaluating the Maturity of UX in Your Organization (Videoconference)
2020 • Enterprise Community
Rich Mironov
How Can Product Managers and UXers Help Each Other (and Why are Product Folks so Annoying Sometimes)?
2022 • Design in Product 2022
Gold
Louis Rosenfeld
Opening Remarks
2022 • Civic Design 2022
Gold
Elana Chapman
Getting started with accessibility research
2025 • Rosenfeld Community
Dane DeSutter
What co-speech gestures reveal about users’ thinking during interviews (Videoconference)
2023 • Rosenfeld Community
Marc Fonteijn
First Insights from the 2025 Service Design Salary(+) Report
2024 • Advancing Service Design 2024
Gold
Jen Cardello
Learning Velocity—The Insights Speedometer (Videoconference)
2021 • Advancing Research Community
Nathan Curtis
Design Systems for Us: How Many One-Source(s)-of-Truth Are Enough? (Videoconference)
2019 • DesignOps Community
Fisayo Osilaja
[Demo] The AI edge: From researcher to strategist
2024 • Designing with AI 2024
Gold
Megan Blocker
A Selectively Scrappy Approach to ResearchOps
2018 • DesignOps Summit 2018
Gold
Cassandra Piester
Developing and Deploying Your Design Operations Strategy
2024 • DesignOps Summit 2024
Gold

More Videos

John Maeda

"Money is not an evil thing."

John Maeda

Making Sense of Enterprise UX

June 9, 2016

Indi Young

"We’re talking about different front ends that vary and respect people's different approaches."

Indi Young

Thinking styles: Mend hidden cracks in your market

January 8, 2025

Chris Chapo

"Collaboration between data teams and design teams can create delightful experiences for customers."

Chris Chapo

Data Science and Design: A Tale of Two Tribes

May 13, 2015

Elizabeth Churchill

"This unusual tool started to raise the use of productivity-oriented tools."

Elizabeth Churchill

Exploring Cadence: You, Your Team, and Your Enterprise

June 8, 2017

Rusha Sopariwala

"We faced challenges as individuals like human connections and networking."

Rusha Sopariwala

Remote, Together: Craft and Collaboration Across Disciplines, Borders, Time Zones, and a Design Org of 170+

June 9, 2022

George Aye

"Design is like rocket fuel to anything we attach ourselves to, especially technology."

George Aye

That Quiet Little Voice: When Design and Ethics Collide

November 16, 2022

Ariba Jahan

"Resilience is about maintaining self needs and effectiveness at moments of change, tough demands, and adversity."

Ariba Jahan

Team Resiliency Through a Pandemic

January 8, 2024

Julie Gitlin

"Getting to know your stakeholders helps foster collaboration and understanding."

Julie Gitlin Esther Raice

Design as an Agent of Digital Transformation at JPMC

June 9, 2021

Matteo Gratton

"We can decide how to improve the trust of our users based on the way we are transparent with them."

Matteo Gratton

Can Data and Ethics Live Together?

October 1, 2021