Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Opening Remarks
Gold
Tuesday, October 3, 2023 • DesignOps Summit 2023
Share the love for this talk
Opening Remarks
Speakers: Bria Alexander
Link:

Summary

Day two of Design Ops 2023 kicks off with a focus on practical design operations. The host welcomes attendees on behalf of Rosenfeld Media and recaps day one’s theme about the evolving nature of design ops. She explains the conference structure, including sessions sponsored by companies like Fable, Balsamiq, and Laina, which offer valuable content without sales pitches and do not overlap with main programming. Attendees are encouraged to engage via Slack channels like DOS 23 general and sponsor-specific channels, with clear instructions on how to ask speaker questions in dedicated threads. The conference team offers prompt support for technical issues and community management. Resources such as session decks, videos, and notes curated by David Nicholson, a senior UX designer and volunteer search and rescue team member, are made accessible soon after sessions to allow participants to stay present during talks. The host also reminds attendees of the community code of conduct, emphasizing kindness and respect in the virtual space and encouraging participants to report any discomfort or misconduct. Social events, such as the community mixer moderated by Lou, further support peer connection in this increasingly complex field.

Key Insights

  • Design Ops 2023 is structured around themes spanning three days, with day two focused on practical design operations.

  • Sponsor sessions are high-quality, fully optional, run on Zoom, and do not overlap with the main program.

  • Slack is a critical communication hub for attendee engagement, including sessions, Q&A, and community support.

  • To ensure speaker questions are noticed, attendees must post questions in talk-specific pinned threads on Slack.

  • Resources like video recordings, slide decks, and session notes are posted on the conference website shortly after sessions.

  • David Nicholson serves as the conference’s dedicated scribe, helping attendees avoid note-taking pressure.

  • Sponsors support the conference with both financial investment and by offering benefits like free software trials.

  • Social events such as the Design Ops community mixer foster real-time peer connection and venting opportunities.

  • The conference enforces a code of conduct to maintain kindness, respect, and positive virtual community vibes.

  • There are multiple support channels for any conference-related technical or community issues, ensuring smooth attendee experience.

Notable Quotes

"A little color purple to start the day. Good morning."

"Sponsor sessions do not overlap at all with the main programming. It is 100% fully optional."

"If you have any questions for the speakers, you really need to put your question in the thread specific to the talk."

"You don’t have to take notes; session videos and decks will be shared as soon as possible."

"David Nicholson is the reason why you don’t have to write very fast."

"Sponsors bring so much color and so much light into the community."

"Slack is a huge part of how we are going to be engaging in today’s conference."

"The code of conduct is on every page of our site; it includes procedures for getting assistance."

"If you feel uncomfortable or bullied, please let us know because it’s very important to keep the vibes positive."

"You can also reach us quickly by going to help-desk-customer-service for any tech or support issues."

Ask the Rosenbot
Heidi Trost
To Protect People, You Have to Protect Information: A Human-Centered Design Approach to Cybersecurity
2025 • Rosenfeld Community
Sarah Flamion
Complex Problem? Add Clarity by Combining Research and Systems Thinking
2020 • Advancing Research 2020
Gold
Raven Veal
Dark Metrics: Illuminating the Negative Impact of Digital Health Design
2021 • Advancing Research 2021
Gold
Reginé Gilbert
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
2022 • Design at Scale 2022
Gold
Anna Avrekh
Diversity In and For Design: Building Conscious Diversity in Design and Research
2021 • Design at Scale 2021
Gold
Barb Spanton
Doing Work That Matters: A Look Beyond The Idealistic Notion of 'Doing Meaningful Work'
2022 • Design at Scale 2022
Gold
Alicia D. Johnson
Disasters and the 21st Century
2021 • Civic Design 2021
Gold
Jilanna Wilson
Distributed Design Operations Management
2019 • DesignOps Summit 2019
Gold
Louis Rosenfeld
Opening Remarks
2023 • Advancing Research 2023
Gold
Jess Greco
Creating a Basis for Change: Scaling Design Maturity
2022 • Design at Scale 2022
Gold
Stephanie Wade
Building and Sustaining Design in Government
2021 • Civic Design 2021
Gold
Yalenka Mariën
Designing for Digital Inclusion in the Belgian Government
2021 • Civic Design 2021
Gold
Prerna Makanawala
Achieving Balanced Design Consistency
2021 • Design at Scale 2021
Gold
Taylor Klassman
Shaping the Next Era of UX Research: Collaborative Forum
2025 • Advancing Research 2025
Gold
Alastair Simpson
Debunking the Myths of Cross-Disciplinary Collaboration
2019 • DesignOps Summit 2019
Gold
Leisa Reichelt
The Five Dysfunctions of Democratized Research at Scale
2020 • Advancing Research 2020
Gold

More Videos

Sam Proulx

"More ways to contact support—chat, email, phone—are essential because different disabilities require different options."

Sam Proulx

Online Shopping: Designing an Accessible Experience

June 7, 2023

Ignacio Martinez

"Continuous feedback is anonymous and focused on teammates’ goals to help keep focus on what matters most."

Ignacio Martinez

Fair and Effective Designer Evaluation

September 25, 2024

Sarah Kinkade

"Stakeholders saw design as a slow-moving black box — exactly what we were trying to move away from."

Sarah Kinkade Mariana Ortiz-Reyes

Design Management Models in the Face of Transformation

June 8, 2022

Daniel Gloyd

"The Shaker village sidewalks followed people’s natural inclinations, not forcing unnatural movement."

Daniel Gloyd

Warming the User Experience: Lessons from America's first and most radical human-centered designers

May 9, 2024

Patrick Boehler

"Journalists like me are in the business of interrogating reality to get at the truth."

Patrick Boehler

Fishing for Real Needs: Reimagining Journalism Needs with AI

June 10, 2025

Andy Barraclough

"Many customers struggle to get anyone to listen to actual insights because of the volume and complexity of raw video data."

Andy Barraclough Betsy Nelson

From Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme

September 23, 2024

Alexandra Schmidt

"Many tech harms run counter to business goals and can be controversial to address."

Alexandra Schmidt

Why Ethics Can't Save Tech

November 18, 2022

Louis Rosenfeld

"Our job as design teams is to teach others what we do, not to feel insecure about sharing."

Louis Rosenfeld

Discussion: What Operations can teach DesignOps

November 6, 2017

Mitchell Bernstein

"Sketch made it possible to build a scalable library that millions of customers rely on with just a couple clicks."

Mitchell Bernstein

Organizing Chaos: How IBM is Defining Design Systems with Sketch for an Ever-Changing AI Landscape

September 29, 2021