Opening Remarks
Summary
Day two of Design Ops 2023 kicks off with a focus on practical design operations. The host welcomes attendees on behalf of Rosenfeld Media and recaps day one’s theme about the evolving nature of design ops. She explains the conference structure, including sessions sponsored by companies like Fable, Balsamiq, and Laina, which offer valuable content without sales pitches and do not overlap with main programming. Attendees are encouraged to engage via Slack channels like DOS 23 general and sponsor-specific channels, with clear instructions on how to ask speaker questions in dedicated threads. The conference team offers prompt support for technical issues and community management. Resources such as session decks, videos, and notes curated by David Nicholson, a senior UX designer and volunteer search and rescue team member, are made accessible soon after sessions to allow participants to stay present during talks. The host also reminds attendees of the community code of conduct, emphasizing kindness and respect in the virtual space and encouraging participants to report any discomfort or misconduct. Social events, such as the community mixer moderated by Lou, further support peer connection in this increasingly complex field.
Key Insights
-
•
Design Ops 2023 is structured around themes spanning three days, with day two focused on practical design operations.
-
•
Sponsor sessions are high-quality, fully optional, run on Zoom, and do not overlap with the main program.
-
•
Slack is a critical communication hub for attendee engagement, including sessions, Q&A, and community support.
-
•
To ensure speaker questions are noticed, attendees must post questions in talk-specific pinned threads on Slack.
-
•
Resources like video recordings, slide decks, and session notes are posted on the conference website shortly after sessions.
-
•
David Nicholson serves as the conference’s dedicated scribe, helping attendees avoid note-taking pressure.
-
•
Sponsors support the conference with both financial investment and by offering benefits like free software trials.
-
•
Social events such as the Design Ops community mixer foster real-time peer connection and venting opportunities.
-
•
The conference enforces a code of conduct to maintain kindness, respect, and positive virtual community vibes.
-
•
There are multiple support channels for any conference-related technical or community issues, ensuring smooth attendee experience.
Notable Quotes
"A little color purple to start the day. Good morning."
"Sponsor sessions do not overlap at all with the main programming. It is 100% fully optional."
"If you have any questions for the speakers, you really need to put your question in the thread specific to the talk."
"You don’t have to take notes; session videos and decks will be shared as soon as possible."
"David Nicholson is the reason why you don’t have to write very fast."
"Sponsors bring so much color and so much light into the community."
"Slack is a huge part of how we are going to be engaging in today’s conference."
"The code of conduct is on every page of our site; it includes procedures for getting assistance."
"If you feel uncomfortable or bullied, please let us know because it’s very important to keep the vibes positive."
"You can also reach us quickly by going to help-desk-customer-service for any tech or support issues."
Or choose a question:
More Videos
"When we start changing our behavior, we start changing the voices and behavior around us."
Denise Jacobs Nancy Douyon Renee Reid Lisa WelchmanInteractive Keynote: Social Change by Design
January 8, 2024
"The unsung hero of Enterprise UX isn’t the user or the researcher or the designer — it’s the person drowning in emails, Excel sheets, and project plans."
Dan WillisEnterprise Storytelling Sessions
June 8, 2016
"Jazz has those rules of engagement."
Jim KalbachJazz Improvisation as a Model for Team Collaboration
June 4, 2019
"Most bad panels feel like a bunch of people showing up at the last minute without shared goals or preparation."
Louis Rosenfeld Jemma Ahmed Christian Crumlish Uday Gajendar Chris GeisonCoffee with Lou #3: What Makes for a Successful UX Conference Presentation?
May 2, 2024
"Cluster analysis will definitely replace personas, the fictional personas of course."
Ricardo MartinsUnlocking the power of advanced quantitative methods
March 12, 2025
"Setting extra places at the table is important because people will join and leave meetings depending on the project phase."
Frank DuranPartnership Playbook: Lessons Learned in Effective Partnership
January 8, 2024
"Technology moves faster than policymaking — that’s the pacing problem we need to address."
Alexandra SchmidtWhy Ethics Can't Save Tech
November 18, 2022
"I wish I’d spent more time cultivating relationships and trust with the designers embedded in other business units."
Davis Neable Guy SegalHow to Drive a Design Project When you Don’t Have a Design Team
June 10, 2021
"Accessibility is not just one person’s responsibility; it must be distributed through the whole product team."
Sam ProulxDesigning For Screen Readers: Understanding the Mental Models and Techniques of Real Users
December 10, 2021
