Key Insights

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  Small side projects can seed major healthcare initiatives over time.

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  Personal motivation, like Johan’s health card, can spur innovation despite lack of initial funding.

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  Healthcare design requires narrow focus due to the system's immense complexity.

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  Iterating many ideas improves the chance of producing impactful solutions.

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  Economic interests, especially in private healthcare, often conflict with user-centered design goals.

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  Civic stamina and grit are critical for sustaining long-term policy and system changes.

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  Designing for policy and systemic context is as important as user experience design.

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  Technical interoperability advances, such as open source testing tools, have paved the way for national data standards.

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  Patient data ownership is a complex but essential future focus, requiring legal and technical innovation.

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  Non-binding local ballots can be effective signals towards broader health policy changes.

Notable Quotes