DesignOps Summit 2017

DesignOps Summit 2017

Videos

November 6, 2017

Monday, November 6, 2017 • DesignOps Summit 2017

Discussion: What Operations can teach DesignOps

Louis Rosenfeld • Founder, Publisher, & CEO, Rosenfeld Media

Monday, November 6, 2017 • DesignOps Summit 2017

Scaling Design Culture

Meredith Black • DesignOps Consultant

Monday, November 6, 2017 • DesignOps Summit 2017

Opening Keynote: Org Design for Design Orgs

Kristin Skinner • Co-author, Org Design for Design Orgs

Monday, November 6, 2017 • DesignOps Summit 2017

The Design Management Office

John Devanney • Managing Director, Moment

Monday, November 6, 2017 • DesignOps Summit 2017

Jazz Improvisation as a Model for Team Collaboration

Jim Kalbach • Author of The Jobs To Be Done Playbook

Monday, November 6, 2017 • DesignOps Summit 2017

What DesignOps Can Learn From DevOps

Jeff Sussna • Manager, Infinite Campus

Monday, November 6, 2017 • DesignOps Summit 2017

This Game is Never Done: Design Leadership Techniques from the Video Game World

Erin Hoffman-John • Author, Game Designer

Monday, November 6, 2017 • DesignOps Summit 2017

The Many Faces of Operations

Crystal Philcox • Founder, Philcox Consulting

Monday, November 6, 2017 • DesignOps Summit 2017

Panel: Collaboration Tools

Abby Covert • Staff Information Architect, Etsy
Tomer Sharon • Author of Validating Product Ideas

November 7, 2017

Tuesday, November 7, 2017 • DesignOps Summit 2017

Closing Keynote: Getting giants to dance - what can we learn from designing large and complex public infrastructure?

Stephen Pollard • Director, Arup

Tuesday, November 7, 2017 • DesignOps Summit 2017

Onboarding: The Ecosystem, not the Afterthought

Russ Unger • Co-author of Liftoff!

Tuesday, November 7, 2017 • DesignOps Summit 2017

Scaling Design through Relationship Maps

Michael Polivka • Creative Coach and Mentor

Tuesday, November 7, 2017 • DesignOps Summit 2017

Group Activity: Making Sense of DesignOps

Dave Gray • Author of Liminal Thinking

Tuesday, November 7, 2017 • DesignOps Summit 2017

Panel: Design Systems and Documentation

Dave Malouf • Consultant, Coach, Teacher
Amy Thibodeau • Director of User Experience, Shopify

Tuesday, November 7, 2017 • DesignOps Summit 2017

Research Operations at Scale

Christian Rohrer • Vice President and Chief Design Officer, Intel Security

Speakers

Quotes

"The Etsy postmortem is not about blame, it’s about open-ended discovery and learning to do better next time."

"We call our collaborative decision-making process knitting — it’s one of our core values."

"Mark Jackson’s command and control style tore the Warriors apart; Steve Kerr’s inclusive leadership led them to a championship."

"You can’t measure long-term relationship value with KPIs meant for short-term performance indicators."

"Miles Davis gave the musicians the music as they entered the studio, and most first takes were the final ones."

"The digital is infusing the physical and breaking down familiar boundaries between parts of our lives and systems."

"We often say keep the big picture in mind and the devil’s in the details—system design bridges these two opposing needs."

"Sometimes government rules grow from a single mistake that leads to congressional hearings and new regulations."

"A lot of these tools bring more noise into people’s day to day lives. It’s really hard to stay involved and still find time to get your own job done."

"We’ve moved from simply delivering the design that’s in front of us to influencing the strategy itself."

"Manhole cover questions belong in the past. Focus on real skills and relevant experience instead."

"Designers are now represented in executive leadership, which was unheard of five years ago."

"Kristen wrote the book Design of Orgs for Design Orgs and her experience partly informed this canvas."

"A design system that isn't dynamic and doesn't allow contributions from across the company is probably going to become stale quickly."

"We call it research goo: regulation, risk, inefficiencies that complicate research in banks."