Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Panel: Collaboration Tools
Gold
Monday, November 6, 2017 • DesignOps Summit 2017
Share the love for this talk
Panel: Collaboration Tools
Speakers: Abby Covert and Tomer Sharon
Link:

Summary

We have all heard the old saying “communication is key” but as the landscape of technology widens so do the options we have for communication tools using that technology. To talk about the challenges and opportunities that our organizations face when solving the communication conundrum, we have invited three people working in three different areas where communication is key for organizations with designers: research insights, workflow management and design systems management. Facilitated by Abby Covert.

Key Insights

  • Design operations suffer from too many fragmented tools and need unified systems.

  • Users want collaborative tools that filter noise and surface only what's important.

  • Collaboration in companies requires control mechanisms such as approvals and private comments, contradicting the idea of anarchy.

  • Integration between design and development is hindered by translation losses between design and code.

  • True agile and cross-functional collaboration are rare due to team turnover and lack of trust.

  • Collaborative tools have democratized feedback, increasing ownership across teams.

  • Different roles like designers, engineers, and business analysts have distinct needs from design tools.

  • Customization of collaborative tools and workflows is essential to fit diverse team processes.

  • AI and design systems combined with research can enable automated, smarter design decisions.

  • Future collaboration tools should respect users' focus time and reduce constant interruptions.

Notable Quotes

"There are too many things all over the place. I would like to use my magic wand for making them one system."

"A lot of these tools bring more noise into people’s day to day lives. It’s really hard to stay involved and still find time to get your own job done."

"Collaboration is actually not anarchy in companies. There’s always this need for control."

"Translation is a traitor because meaning is lost in translation between design and code."

"The dream of cross-functional agile collaboration is there, but it’s quite hard to realize that because teams don’t have enough time to build trust."

"With collaborative tools, feedback has become a democratic process, and people feel more ownership of the project."

"Design is not only limited to designers. Business analysts and engineers can design too, supported by designers."

"The hardest thing is knowing when to stop talking about something and start building it."

"Eventually, I expect AI to help create designs by combining patterns from meta design systems and research, making design more about crafting experiences."

"I want my collaboration tool to be like the Nest thermostat of my workday, knowing when I’m heads down and when I’m open to communication."

Ask the Rosenbot
Zariah Cameron
Streamlining an Inclusive Design Practice
2023 • DesignOps Summit 2023
Gold
Sam Proulx
Understanding Screen Readers on Mobile: How And Why to Learn from Native Users
2023 • Advancing Research 2023
Gold
Bria Alexander
Opening Remarks
2021 • Design at Scale 2021
Gold
Ovetta Sampson
Turning UX Passion into Real Product Influence
2023 • Enterprise UX 2023
Gold
Reginé Gilbert
Asking the Right Questions: Life, Hope and Moving Forward During the Pandemic
2022 • Design at Scale 2022
Gold
Alexandra Schmidt
Enterprise UX Playbook
2022 • Enterprise Community
Mila Kuznetsova
How Lessons Learned from Our Youngest Users Can Help Us Evolve our Practices
2022 • Advancing Research 2022
Gold
Amelia Cole
Data-Prompted Interviews
2021 • QuantQual Interest Group
Kristin Skinner
Theme 1 Intro
2021 • DesignOps Summit 2021
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • DesignOps Summit 2021
Gold
Greg Petroff
Software as Material—A Redux
2023 • Enterprise UX 2023
Gold
Niko Laitinen
Adaptable Org Design for Resilient Times
2021 • Design at Scale 2021
Gold
Uday Gajendar
Day 1 Welcome
2024 • Designing with AI 2024
Gold
George Aye
That Quiet Little Voice: When Design and Ethics Collide
2022 • Civic Design 2022
Gold
Louis Rosenfeld
GenAI for UXers: A Rosenbot Demo and Discussion
2025 • Rosenfeld Community
Mark Interrante
AI for Prioritization (3rd of 3 seminars)
2024 • Rosenfeld Community

More Videos

Sha Hwang

"The fast layers get all the attention, but the slow layers have all the power."

Sha Hwang

The Lost Year

June 11, 2021

Robin Beers

"Power core is where senior executives really care about outcomes or functions that hold power."

Robin Beers

Beyond Insights: Researchers as Organizational Change Catalysts

March 25, 2024

Bria Alexander

"There will be session notes and sketch notes so you don’t have to take notes yourself unless you want to."

Bria Alexander Louis Rosenfeld

Welcome

January 8, 2024

Charlotte Vorbeck

"Outdated tech is a reality, but the ingenuity people show to solve problems in government is incredible."

Charlotte Vorbeck Shahzma Esmail Edward Alton Sarah McArthur Ariel Kennan

Pipeline to Civic Design

December 9, 2021

Nidhi Singh Rathore

"Participatory research feels more like improv, not a scripted play; you don't know where the session will go, which is exciting."

Nidhi Singh Rathore Amber Davis

Embracing participation to unlock deeper truths in commercial research

March 12, 2025

Lily Aduana

"When working with an agency, the quoting process takes about two weeks before recruitment even starts."

Lily Aduana Savannah Hobbs Brittany Rutherford

5 Reasons to Bring Your Recruiting in-House (and How To Do It)

March 12, 2021

Sharon Bautista

"One thing all the industries we interviewed have in common is a reliance on PDFs and printing."

Sharon Bautista

Time to Make the Donuts: How User Research Helped Bridge Disparate Teams

January 8, 2024

Anna Avrekh

"Trust with your team needs to be established and continuously nurtured because tough situations arise quickly."

Anna Avrekh Dr. John Pagonis Klara Pelcl Sina Schreiber

Expert Panel: Leading in and with Research

March 10, 2022

Peter Merholz

"We can’t just rely on managers to do everything for career growth because managers change too often."

Peter Merholz

The Mysterious Case of the Missing UX Career Path

August 25, 2022