Summary
Airports are vital pieces of national infrastructure. They cost billions, and can take decades to design and deliver. We expect them to meet the day to day needs of millions of users, operate totally reliably, survive changing climate conditions, whilst providing a return on investment for their owners and operators. Stephen Pollard from Arup will explore the past present and future of a major airport in London, looking at challenges and successes to understand how best to manage design at the nexus of people, process, technology, and large complex assets.
Key Insights
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The evolution of project aims emphasizes a shift from building delivery to national vision.
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Design ops is crucial for quality and value in large-scale design projects.
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Strategic influence is as important as getting the design right.
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Cultural values significantly affect project success.
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A diverse team of specialists enhances project outcomes.
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Business-oriented thinking is essential for design professionals today.
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Leadership roles for the design community are increasingly important.
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Explicit cultural focus is crucial for successful delivery.
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The need for effective collaboration tools has grown in design operations.
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Building a better world through thoughtful design is a key goal for modern projects.
Notable Quotes
"We've moved from delivering a building to delivering a national vision."
"Design ops is at the heart of success in achieving outstanding quality."
"We need to influence strategies and think like business people."
"Cultural values are essential for ensuring project success."
"We've seen an evolution in tools and methods across our work."
"The design community plays a key role in leadership across programs."
"The focus on culture and values has been essential in successful delivery."
"Our mission is to build a better world through design."
"Collaboration with specialists drives project success."
"Innovation in design operations leads to greater project quality."
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