Jim Kalbach

" Good collaboration design helps teams solve problems and connect at the same time. "

" You don’t have to call it jobs to be done — you can white label it or integrate its logic into your existing maps. "

" Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating. "

" Ignore the research: it’s ultimately a business decision. "

" Most former extremists don’t come up with the idea of involvement themselves, somebody always approaches them. "

" In jazz, the structure is head, I solo, you solo, then back to head—repeated often and universally. "