Jim Kalbach

" Experimenting with collaboration methods helps you find what works best for your team. "

" Empathy is not a good starting point for innovation because it’s unstable and doesn’t provide a clear problem to solve. "

" Design sprints are popular because they give us a format; we don’t have to improvise how we’re collaborating. "

" Sometimes you have to give permission to yourself and your team to try something different. "

" I feel like I helped to create the environment that that came from, so I certainly have responsibility. "

" In jazz, the structure is head, I solo, you solo, then back to head—repeated often and universally. "