Jim Kalbach

" Experimenting with collaboration methods helps you find what works best for your team. "

" You don’t have to call it jobs to be done — you can white label it or integrate its logic into your existing maps. "

" Within improv, it’s a combination of listening and not trying to be funny. "

" Ignore the research: it’s ultimately a business decision. "

" Forgiveness is not about forgetting or just getting over something, it’s about making a mission out of it. "

" Jazz soloists draw from a lifetime of patterns, sometimes quoting TV theme songs like the Muppets or Sanford and Son. "