Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Panel: Design Systems and Documentation

Gold
Tuesday, November 7, 2017 • DesignOps Summit 2017
Share the love for this talk
Panel: Design Systems and Documentation
Speakers: Dave Malouf and Amy Thibodeau
Link:

Summary

Designers need to work with developers. One of the core ways they have learned to do this is by taking something from the designer’s playbook—pattern languages—and mapping that against one of the chief learnings from contemporary engineering: componentization. By using design systems and associated object based documentation systems, design leaders have helped to reshape the designer/developer universe and improve operations within the software development lifecycle. Facilitated by Dave Malouf.

Key Insights

  • Governance in design systems requires balancing control with openness to contributions to avoid staleness and gain broad buy-in.

  • Treating the design system as a product with dedicated roles like product managers and QA improves scalability and quality.

  • Co-creation workshops with designers across the org foster alignment and practical usability in design systems.

  • Usability directly translates to product value when design systems enable solutions focused on real user problems.

  • Accessibility and responsiveness are essential usability pillars embedded in both design and front-end collaboration.

  • Constraints from design systems focus creativity on meaningful problems rather than trivial design debates.

  • Simple, easy-to-use design systems for developers increase adoption and efficiency, indirectly benefiting designers.

  • Incremental iteration and quick MVPs build momentum, especially when time and resources for the design system are limited.

  • Documentation that frames components around their user purpose helps avoid abstract or irrelevant additions.

  • Automated tools like Shopify’s worry bot can enforce content and design standards without requiring reliance on users reading docs.

Notable Quotes

"We hadn’t really thought about governance up front at all, which is not the ideal way to do something like that."

"A design system that isn't dynamic and doesn't allow contributions from across the company is probably going to become stale quickly."

"Our mantra is tools, not rules. Make it easier for people to do their jobs and they’ll use the design system."

"Co-creation is the single best way to get people to really buy into the ideas and use the design system properly."

"We have do’s and don’ts, but approaching it from a rules-based perspective just reduces buy-in."

"Usability is kind of the bottom of Maslow’s hierarchy of needs of a product experience."

"For every single component, we start with its purpose and emergent need to ground design in user experience."

"Constraints are a key element to creativity; without them, design can become ungrounded and chaotic."

"Make a proof of concept before investing a lot more time and energy into a design system."

"Break your design system components and stress test them to see where they break so you can improve them."

Ask the Rosenbot
Matt Bernius
Learnings from Applying Trauma-Informed Principles to the Research Process
2022 • Advancing Research 2022
Gold
Husani Oakley
Theme Three Intro
2023 • Enterprise UX 2023
Gold
Neil Barrie
Widening the Aperture: The Case for Taking a Broader Lens to the Dialogue between Products and Culture
2024 • Advancing Research 2024
Gold
Mark Interrante
Collaboration Flows in Product Development
2017 • Enterprise Experience 2017
Gold
Kristen Guth, Ph.D.
Out of the FOG: A Non-traditional Research Approach to Alignment
2023 • Advancing Research 2023
Gold
Nathan Shedroff
Double Your Mileage: Use Your Research Strategically
2020 • Advancing Research 2020
Gold
Shan Shen
Translating UX Terms into Business Contexts
2023 • Design in Product 2023
Gold
Samuel Proulx
Designing for Disability, Innovating for Everyone
2025 • Advancing Research 2025
Gold
George Zhang
UX Research Excellence Framework
2021 • Advancing Research 2021
Gold
Gonzalo Goyanes
Design ROI: Cover a Little, Get a Lot
2022 • DesignOps Summit 2022
Gold
Jeff Gothelf
Who does what by how much?
2025 • Advancing Service Design 2025
Gold
Louis Rosenfeld
Opening Remarks
2023 • Advancing Research 2023
Gold
Lada Gorlenko
Theme 1: Intro
2024 • Enterprise Experience 2020
Gold
Sam Proulx
Mobile Accessibility and You
2022 • Design at Scale 2022
Gold
Daniel Gloyd
Warming the User Experience: Lessons from America's first and most radical human-centered designers
2024 • Rosenfeld Community
Séamus Byrne
Aligning Teams with Choreography
2024 • Enterprise Experience 2020
Gold

More Videos

Alba Villamil

"The word 'requires' implies that whiteness is the default unless otherwise specified."

Alba Villamil

Stereotyped by Design: Pitfalls in Cross-Cultural User Research

March 30, 2020

Jacqui Frey

"We love small teams because we move fast and break things and figure things out on the fly."

Jacqui Frey Dan Willis

Panel Discussion: Integrating DesignOps

November 7, 2018

Maria Giudice

"We created Tiger teams that work like cancer cell hunters, targeting isolated problems and then dissolving after their work is done."

Maria Giudice

Remaking the Making Company: Moving from Product to Experience

June 9, 2016

Mansi Gupta

"Trust is about perceptions versus realities shaped by higher expectations and harsher consequences for women."

Mansi Gupta

Women-Centric Research: What, Why, How

March 29, 2023

Marisa Bernstein

"Use plain language in all communication. No design or technology jargon."

Marisa Bernstein

It Takes GRIT: Lessons from the Small, but Mighty World of Civic Usability Testing

December 9, 2021

Margot Bloomstein

"Design won't save the world, but it may make it more worth saving."

Margot Bloomstein

Fostering Trust in Your Brand and Beyond

March 12, 2020

Matt Bernius

"Research participants doing research in their own communities can create safer, richer research conversations."

Matt Bernius Rachael Dietkus, LCSW Aditi Joshi Alba Villamil

Learnings from Applying Trauma-Informed Principles to the Research Process

March 10, 2022

Louis Rosenfeld

"Half the battle is having good questions and the right language to ask those questions."

Louis Rosenfeld

GenAI for UXers: A Rosenbot Demo and Discussion

June 11, 2025

Angy Peterson

"Data is the key connector that ties life events and touchpoints across agencies at all levels."

Angy Peterson Bob Ainsbury

More Than Technology: Personalized Public Sector Experiences

December 10, 2021