Rosenverse
Panel: Design Systems and Documentation

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Panel: Design Systems and Documentation

Gold
Tuesday, November 7, 2017 • DesignOps Summit 2017
Share the love for this talk
Panel: Design Systems and Documentation
Speakers: Dave Malouf and Amy Thibodeau
Link:

Summary

Designers need to work with developers. One of the core ways they have learned to do this is by taking something from the designer’s playbook—pattern languages—and mapping that against one of the chief learnings from contemporary engineering: componentization. By using design systems and associated object based documentation systems, design leaders have helped to reshape the designer/developer universe and improve operations within the software development lifecycle. Facilitated by Dave Malouf.

Key Insights

  • Governance in design systems requires balancing control with openness to contributions to avoid staleness and gain broad buy-in.

  • Treating the design system as a product with dedicated roles like product managers and QA improves scalability and quality.

  • Co-creation workshops with designers across the org foster alignment and practical usability in design systems.

  • Usability directly translates to product value when design systems enable solutions focused on real user problems.

  • Accessibility and responsiveness are essential usability pillars embedded in both design and front-end collaboration.

  • Constraints from design systems focus creativity on meaningful problems rather than trivial design debates.

  • Simple, easy-to-use design systems for developers increase adoption and efficiency, indirectly benefiting designers.

  • Incremental iteration and quick MVPs build momentum, especially when time and resources for the design system are limited.

  • Documentation that frames components around their user purpose helps avoid abstract or irrelevant additions.

  • Automated tools like Shopify’s worry bot can enforce content and design standards without requiring reliance on users reading docs.

Notable Quotes

"We hadn’t really thought about governance up front at all, which is not the ideal way to do something like that."

"A design system that isn't dynamic and doesn't allow contributions from across the company is probably going to become stale quickly."

"Our mantra is tools, not rules. Make it easier for people to do their jobs and they’ll use the design system."

"Co-creation is the single best way to get people to really buy into the ideas and use the design system properly."

"We have do’s and don’ts, but approaching it from a rules-based perspective just reduces buy-in."

"Usability is kind of the bottom of Maslow’s hierarchy of needs of a product experience."

"For every single component, we start with its purpose and emergent need to ground design in user experience."

"Constraints are a key element to creativity; without them, design can become ungrounded and chaotic."

"Make a proof of concept before investing a lot more time and energy into a design system."

"Break your design system components and stress test them to see where they break so you can improve them."

Ask the Rosenbot
Laine Riley Prokay
How DesignOps can Drive Inclusive Career Ladders for All
2021 • DesignOps Summit 2021
Gold
Jacqui Frey
Setting the Table for Dynamic Change
2019 • DesignOps Summit 2019
Gold
David Sternberg
Uncovering the hidden forces shaping user behavior
2025 • Rosenfeld Community
Neema Mahdavi
Operationalizing DesignOps
2018 • DesignOps Summit 2018
Gold
Erin Weigel
Failure Friday #6: 90% of Everything I Do is Either Broken or Pointless
2025 • Rosenfeld Community
Yulya Besplemennova
[Demo] Stress-testing GenAI in user research synthesis
2024 • Designing with AI 2024
Gold
Yunyan Li
UX Best Practices
2021 • Design at Scale 2021
Gold
Amahra Spence
Designing for Liberation, Rehearsing Freedom
2022 • Civic Design 2022
Gold
Steve Portigal
War Stories LIVE! Steve Portigal
2020 • Advancing Research 2020
Gold
Theme 3 Intro
2022 • Advancing Research 2022
Gold
Mansi Gupta
Drawing from Feminist Practice to Make Inclusive Design Operational
2022 • DesignOps Summit 2022
Gold
Matt Duignan
HITS, Microsoft's internal human insight system: From research library to living body of knowledge
2019 • Advancing Research Community
Emily DiLeo
Stronger Together: Lessons Learned from UX Research Ops
2024 • DesignOps Summit 2024
Gold
Jemma Ahmed
Collaboration: learning from other fields beyond our own [Advancing Research Community Workshop Series]
2024 • Advancing Research Community
Alex Hurworth
Designing a Contact Tracing App for Universal Access
2020 • DesignOps Summit 2020
Gold
Brenna Fallon
Learning Over Outcomes
2019 • DesignOps Summit 2019
Gold

More Videos

Marissa Cui

"You don’t need a lot of upfront data; we predict energy usage with AI from just a building’s address."

Marissa Cui Rachel He Michael Leggett Manos Saratsis

Climate Design Product Showcase

March 13, 2024

Snehal Pendharkar

"The biggest improvement was confidence — walking into a room with senior stakeholders prepared to ask sharper questions."

Snehal Pendharkar

Conducting pre-research with AI agent personas: Pressure-testing concepts for expert workflows

June 10, 2026

Alla Weinberg

"Toxic stress is experiencing too much too fast for too long without healing."

Alla Weinberg

Healing Toxic Stress

September 23, 2024

Uday Gajendar

"Nobody wants to buy or use a sloppy product, especially when enterprise users rely on the apps for 8 to 10 hours a day."

Uday Gajendar

The Wicked Craft of Enterprise UX

May 13, 2015

Jason Mesut

"Mask Manipulators appear caring but use guilt and emotional pressure, killing trust and psychological safety."

Jason Mesut Martina Hodges-Schell Jose Coronado

Unmasking Design Leadership: Navigating leadership without neglecting ourselves

October 30, 2025

Alfred Kahn

"If you don’t measure design’s impact, it’s like a tree falling in the forest with no one around to hear it."

Alfred Kahn

A Seat at the Table: Making Your Team a Strategic Partner

November 29, 2023

Sam Proulx

"If you build accessible shopping with these four keys, compliance with legal standards like WCAG will naturally fall into place."

Sam Proulx

Online Shopping: Designing an Accessible Experience

October 3, 2023

Leisa Reichelt

"False positives in research give teams misleading evidence that their solutions are working."

Leisa Reichelt

The Five Dysfunctions of Democratized Research at Scale

March 30, 2020

Dan Saffer

"Matchmaking connects AI capabilities to user needs so you find the low hanging fruit projects."

Dan Saffer

Why AI projects fail (and what we can do about it)

May 14, 2025