Louis Rosenfeld

" Journey maps often mask organization and operations problems rather than real customer needs. "

" LinkedIn Learning is mostly training, but here you want help in the moment, answers to your questions. "

" You’re going to absolutely love using the Rosenbot, our chatbot, and hey, it’s free. "

" Our conference recordings include decks, notes, transcripts, reading lists, and more. "

" Unlike social media, which I think should not exist, AI should exist but with caution. "

" Contextual navigation is really powerful — these AI-generated prompts help you dig deeper into a topic. "

" The lipstick on the pig—cosmetic fixes give little impact without addressing deeper usability and business value. "

" This doesn't replace books, it helps people learn about books and synthesize related information. "

" If you want to make this conference better for you, just let us know in Slack — we want you to have a positive experience. "

" The Web Sustainability Guidelines are massive but could become the first recognized standard for sustainable digital design. "

" The bot doesn’t summarize books because we’re a publisher and don’t want to cannibalize book sales—it points users to the original sources. "

" We took thousands of hours of curated content and built a chatbot around it so it’s not garbage in, garbage out. "

" Lauren Cantor is a heavy hitter gathering all the really good resources and putting them together. "

" We strive to create connective tissue and cohesion across those talks, nothing cobbled together the night before. "

" Inclusion means not just who’s on the program but who you’re researching and collaborating with as you create your presentation. "

" There’s no need to take any notes, because we have sketch notes, session notes, recordings available on Rosenfeld Media website. "

" If you want your question asked, please put it in the Slack channel, because I cannot keep up with the rapid things happening live. "

" Understanding how assistive technology evolves is crucial because it foretells the future of interface design. "

" A really strong book has to be designed as a journey with a consistent voice guiding the reader. "

" UX might just be becoming an attribute woven into everything, like the telephone once was. "

" Sponsor sessions may require registration by email to prevent Zoom bombings and protect session integrity. "

" Please come away from this conference with at least one contact, maybe even a friend. "

" You don’t have to be a PhD or expert to work in climate; your design skills are already valuable. "

" AI itself has a very large carbon footprint, so we have to balance adoption with our environmental goals. "

" Please post your questions in the thread associated with each presentation so we can see and address them. "

" We want you to come in with a learning agenda—it’ll help you get more out of the event. "

" You’re the ones who’ve weathered digital transformations, Six Sigma initiatives, agile and lean, and you might have even thrown up on or twice on a product manager. "

" You will not be missing out on much if you don’t snag the digital swag bag. "

" There is a code of conduct in place and it’s not just a document but a process to help the community. "

" Careers here are jungle gyms, not ladders; you can move laterally and explore many paths. "

" If you ever feel unsafe in our virtual community, we want to know about it so we can provide support. "

" It seemed just like yesterday that I was talking with Dave Malouf. He dropped that term design ops on me. "

" Start small to make a big impact by building one advocate relationship and then replicating the success. "

" We have to move beyond linear solutions. Complex systems require us to explore our way through problems. "