Abby Covert
Abby Covert, Chief Sensemaker, The Sensemakers Club
She has written three books on sensemaking. How to Make Sense of Any Mess (2014), Stuck? Diagrams Help. (2022), and Timeless Sensemaking for Modern Sensemakers (2026).
In 2020 she left a 20-year consulting career to focus on independent publishing and community building. Since then, she launched Makesensemess, a beloved annual storytelling event celebrating sensemakers, and founded The Sensemakers Club. Abby now serves as the Chief Sensemaker of 170+ sensemakers globally, reporting on discussion trends, identifying and training new discussion leaders and mentoring a growing list of Sensemakers in Residence producing experiments in Community-Powered Education.
Abby sells her work at www.abbycovert.com/shop. Buying her work directly from her is the best way to support her mission to help others make the unclear clear.
Abby lives and writes from Melbourne, Florida, where her most important job title is 'Mom'.
Rosenverse talks by Abby:
" Journey maps often mask organization and operations problems rather than real customer needs. "
Take Back those Words! Reclaiming and Reenergizing the Vocabulary of UX
August 21, 2026
" Diagrams help when we feel stuck—providing stability, transparency, understanding, clarity, and kindness. "
Stuck? Diagrams Help
October 27, 2022
" With collaborative tools, feedback has become a democratic process, and people feel more ownership of the project. "
Panel: Collaboration Tools
November 6, 2017