Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

A Typology of Participation in Participatory Research
Gold
Tuesday, March 28, 2023 • Advancing Research 2023
Share the love for this talk
A Typology of Participation in Participatory Research
Speakers: Sarah Fathallah
Link:

Summary

This talk aims to unpack the notion of participation used in participatory design research, by proposing a framework through which different levels of participation can occur at different stages of the research process. Drawing examples of work in child welfare and foster care, this framework is ultimately an invitation to challenge the notion that participation is binary (i.e., either research is participatory or isn't) or fixed (i.e., there is only one way participation can be done). Instead, participation is a negotiation that should take into account different factors (e.g., partners, resources, timeline), and could include a combination of different levels at different stages in any given research study.

Key Insights

  • Participation in research should be viewed as a continuum across different stages and degrees, not a binary or single ladder.

  • Arnstein's ladder of participation, while influential, oversimplifies participation by focusing mainly on power transfer and neglecting safety, well-being, and other goals.

  • The spiral model of participatory action research adds a temporal dimension emphasizing ongoing reflection and participant feedback throughout the project.

  • Meaningful participation requires more than just involving people; it demands trauma-responsiveness, safety, mutuality, compensation, and avoiding tokenism.

  • Mapping degrees and sites of participation creates diverse assemblies unique to each research project, highlighting complexity and flexibility.

  • Involving people with lived experience as research team members enhances study design, recruitment, data interpretation, and dissemination.

  • External academic peer review can exert power that conflicts with participatory research goals, so forming a lived expert review board can rebalance power.

  • Metrics quantifying the quantity of participation (e.g., number of sessions or participants) risk misrepresenting the quality and ethics of engagement.

  • Longitudinal research with foster youth faces ethical and practical challenges, especially around consent and developmental readiness, often limiting study scope.

  • Participation should be considered an ethical commitment, but it must be complemented by care ethics and trauma-informed practices to avoid harm.

Notable Quotes

"Youth, families, and communities impacted by the child welfare system experience a lot of loss of control, with important aspects of their lives decided without their input."

"Participation is one way to minimize loss of control and allow people to exercise their agency and autonomy."

"Arnstein’s ladder reduces participation to delegating decision-making power, ignoring goals like safety, well-being, and satisfaction."

"The spiral model introduces temporality—constantly going back to participants to confirm outcomes align with goals."

"Instead of asking if research is participatory or not, we should ask when and how participatory the research is."

"Participatory research doesn’t inherently prevent harm or power differentials; it just engages more people in the process."

"Just because you do more sessions or add review moments doesn’t mean the quality of engagement improves."

"We formed a lived expert review board to support framing conclusions and decisions, rebalancing power from academic peer reviewers."

"Many ethical and practical issues prevent us from conducting longitudinal research with children under 18 in foster care."

"Participation is an ethical commitment but should be complemented by an ethic of care, valuing people’s time and being trauma responsive."

Dantley Davis
Leadership & Diversity—A Fireside Chat with Dantley Davis
2020 • Enterprise Community
Audrey Crane
Shadow Design–Where Else is Design Happening in Your Organization?
2023 • Enterprise Community
Ron Bronson
Design, Consequences & Everyday Life
2022 • Civic Design 2022
Gold
Bria Alexander
Opening Remarks
2021 • DesignOps Summit 2021
Gold
Dave Hora
Advice for Establishing Research
2022 • Advancing Research Community
Frances Yllana
The Big Question about Impact: A Panel Discussion
2024 • DesignOps Summit 2024
Gold
Chris Geison
What is Research Strategy?
2021 • Advancing Research 2021
Gold
Jon Fukuda
Theme One Intro
2023 • DesignOps Summit 2023
Gold
Sam Proulx
SUS: A System Unusable for Twenty Percent of the Population
2021 • DesignOps Summit 2021
Gold
Louis Rosenfeld
GenAI for UXers: A Rosenbot Demo and Discussion
2025 • Rosenfeld Community
Kate Koch
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
2021 • DesignOps Summit 2021
Gold
Carla Casariego
DesignOps in Wonderland
2019 • DesignOps Summit 2019
Gold
Suzan Bednarz
AccessibilityOps for All
2024 • DesignOps Summit 2020
Gold
Etienne Fang
Power of Insights: Why sharing is better than silos with Uber’s Insights Platform
2019 • Advancing Research Community
Kaaren Hanson
Stop Talking, Start Doing
2017 • Enterprise Experience 2017
Gold
Christian Crumlish
Afternoon Insights Panel
2022 • Design in Product 2022
Gold

More Videos

Randolph Duke II

"I put down my question guide and just talked with Carol."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Corey Nelson

"This is a moment to rethink identity beyond UX and get creative with income streams and career paths."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Landon Barnes

"If you measure an infinite number of customers, every change would be statistically significant, but not every change would be meaningful."

Landon Barnes

Are My Research Findings Actually Meaningful?

March 10, 2022

Amy Bucher

"We’re often stuck on a hamster wheel of short-term metrics like daily or monthly active users that don’t capture long-term success."

Amy Bucher

Harnessing behavioral science to uncover deeper truths

March 12, 2025

David Sternberg

"You don’t design interfaces anymore—you choreograph intentions."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Deanna Smith

"If you dug deeper into feedback, you'd find ways to address issues without a big change."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Jennifer Strickland

"Power hoarding, paternalism, perfectionism—these uphold white supremacy culture in design."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Rachel Posman

"Trying to do all things well can mean doing all things kind of not so great—specialization became necessary."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Gina Mendolia

"Mirroring content by repeating back what people say helps them understand their own ideas better."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024