Summary
In this session, we’re not just discussing UX Research as it is—but would it could be. Taylor Klassman, Director of UX Research at Dscout, will lead an interactive exploration of bold “What If?” scenarios that challenge assumptions and open new possibilities for the future of our field. Framed around the Four Pillars of Controlling Our Destiny—Purpose, People, Process, and Progress, this session will tackle the evolving role of research amidst shifting budgets, AI-driven automation, and the increasing speed of decision-making. Through engaging discussions and Miro usage, we’ll explore how UX researchers can adapt to external forces or take control of our future.
Key Insights
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The role of UX researchers is evolving due to external pressures such as AI and budget shifts.
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Agency in defining the future of research is crucial for professionals in the field.
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Collaborative brainstorming by participants is essential in envisioning alternative futures for UX research.
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Adapting to changes and building relationships within organizations can enhance the value of UX research.
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The measurement of research impact needs reevaluation beyond traditional metrics to better reflect its true value.
Notable Quotes
"This session is an answer to that, we can all sort of write together."
"We are kind of dancing with these polarities."
"It's time that we demand that technology loves us back."
"We can either adapt to these external forces or define our own future."
"New practitioners deserve our optimism and dedication to making things different."
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