Rosenverse
AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]

Wednesday, September 18, 2024 • Advancing Research Community

This video is featured in the AI and UX playlist.

Share the love for this talk
AI: Passionate defenses and reasoned critique [Advancing Research Community Workshop Series]
Speakers: Rachael Dietkus, LCSW , Llewyn Paine , Nishanshi Shukla and David Womack
Link:

Summary

AI adoption is rapidly accelerating in the insights space, and researchers are rushing to explore the possibilities and pitfalls it presents. Without a doubt, it will change the nature of our work, but where do we stand now? Our panelists will examine passionate defenses for the value of AI, offer reasoned critiques, discuss practical applications, and discuss how we can collectively move forward in an ethical and human-centered manner. Attend all of our Advancing Research community workshops Each free virtual workshop is made up of panelists who will share short provocations on engaging ideas to discuss as a group, as well as a leader in our field to moderate. If you're looking for discussions that challenge the status quo and can truly advance research, look no further than our workshop series. (P.S. We’ll be drawing most of our Advancing Research 2025 conference speakers from those who present at upcoming workshops—so tune in for a sneak peek of what's to come from #AR2025!) July 24, 4-5pm EDT Watch Video Theme 1: Democratization Working with it, not against August 7, 11am-12pm EDT Watch Video Theme 2: Collaboration Learning from market research, data science, customer experience, and more August 21, 4-5pm EDT Watch Video Theme 3: Communication Innovative techniques for making your voice heard September 4, 11am-12pm EDT Watch Video Theme 4: Methods Expanding the UXR toolkit beyond interviews October 2, 11am-12pm EDT Watch Video Theme 6: Junctures for UXR Possible futures and the critical decisions to move us forward October 16, 4-5pm EDT Watch Video Theme 7: Open Call Propose ideas that don’t match our other workshops’ themes

Key Insights

  • AI is essential for modeling complex natural systems but tends to generalize towards the center, ignoring critical edge cases where innovation happens.

  • Bias in AI is often unintentional but reflects dominant cultural and power structures, disproportionately harming marginalized groups.

  • Addressing bias requires interdisciplinary collaboration and including voices from impacted communities, especially those historically excluded.

  • There is a scarcity of positive, concrete examples of AI used ethically and effectively, contributing to public fear and skepticism.

  • Ethics and responsibility must be central in AI design, guided by questions about who benefits, who is harmed, and who participates in the process.

  • AI’s promise in scientific research lies in enabling new types of comprehensive analysis and modeling previously impossible for humans alone.

  • Inclusivity efforts in AI can sometimes perpetuate existing power imbalances rather than eliminate them if not critically examined.

  • Bias assessment involves self-reflection on positionality, rigorous questioning, and iterative validation with diverse teams.

  • Human-to-human interaction remains essential to complement AI tools and counterbalance their limitations and biases.

  • Balancing AI’s environmental costs with its potential to solve urgent problems like climate change is a complex but critical discussion.

Notable Quotes

"AI is both absolutely necessary and completely terrifying for science."

"The greatest scientific breakthroughs tend to come from edge cases, which AI tends to ignore."

"AI reflects dominant hegemonic views, creating virtual worlds where counter views do not exist."

"Who was involved in the process? Who benefited? Who was harmed? These are essential questions in AI design."

"Nothing is inherently better because it was produced by human intention or machine learning; interrogate the goal first."

"There is always going to be a power gap in inclusiveness efforts unless we critically question who is missing."

"AI allows us to explore multiple imaginaries and possibilities, expanding how we question and understand the world."

"Bias is constantly evolving; awareness requires trusted human relationships, not just technology validation."

"Sometimes the most ethical and just path for humans is also the most effective for preserving natural systems."

"It's all about balance: being aware of AI’s issues while remaining open to its incredible opportunities."

Ask the Rosenbot
Anna Avrekh
Expert Panel: Leading in and with Research
2022 • Advancing Research 2022
Gold
Natalie Dunbar
DesignOps and Content Strategy: Envisioning the Future Together
2021 • DesignOps Summit 2021
Gold
Denise Jacobs
Interactive Keynote: Social Change by Design
2024 • Enterprise Experience 2020
Gold
Dharani Perera
The mandala of service design: unlocking alignment and action through service design
2025 • Advancing Service Design 2025
Gold
Uday Gajendar
The Wicked Craft of Enterprise UX
2015 • Enterprise UX 2015
Gold
Bria Alexander
Welcome
2022 • DesignOps Summit 2022
Gold
Renee Bouwens
Landing Product Impact: Aligning Research as a Foundational Driver for Delivering the World’s Best Products
2023 • QuantQual Interest Group
Theresa Neil
Just Build Me a Dashboard!
2019 • Enterprise Community
Holly Cole
Panel Discussion: Growing People and Teams
2018 • DesignOps Summit 2018
Gold
Kate Stern
Scaling Learning for the Future
2022 • DesignOps Summit 2022
Gold
Ash Brown
Silver Linings: What DesignOps Learned in the Shift to WFH
2020 • DesignOps Summit 2020
Gold
Amahra Spence
Designing for Liberation, Rehearsing Freedom
2022 • Civic Design 2022
Gold
Julie Norvaisas
Back to basics, or start from scratch?
2025 • Advancing Research 2025
Gold
Soma Ghosh
What emerging methods are advancing UX research [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Peter Levin
Solve a Problem Here, Transform a Strategy There: Research as an Occasion for Expanding Organizational Possibility
2024 • Advancing Research 2024
Gold
Alexandra Schmidt
Why Ethics Can't Save Tech
2022 • Civic Design 2022
Gold

More Videos

Alnie Figueroa

"Our goal is to be AI fluent, not necessarily AI experts."

Alnie Figueroa

The Future of Design Operations: Transforming Our Craft

September 10, 2025

Sam Proulx

"Accessibility was just a clever trick that some charitable organization or someone who wanted to give back would do almost for fun."

Sam Proulx

To Boldly Go: The New Frontiers of Accessibility

March 11, 2022

Alexandra Schmidt

"User-centered design methods can be used at every stage of policy making, from intention setting to evaluation."

Alexandra Schmidt

Why Ethics Can't Save Tech

November 18, 2022

Jemma Ahmed

"Participants want to take ownership of their stories and demand participatory, non-extractive, trauma-informed research methods."

Jemma Ahmed Megan Blocker Eduardo Ortiz

Redefining the research toolkit: Expanding methodologies for a changing world

March 12, 2025

Ariel Kennan

"Could the Civic Design Library offer electronic book checkouts like the Toronto Public Library does?"

Ariel Kennan

Civic Design in 2022

January 13, 2022

Jemma Ahmed

"We adapt, we innovate, or we no longer exist."

Jemma Ahmed

Research at an inflection point: Adapting to a new era of collaboration, equity, and innovation

March 11, 2025

Ellie Krysl

"It’s not enough to just see inputs at the altitude you’re working at; you need visibility into the inputs around you for proper context."

Ellie Krysl Jon Fukuda

Planned Right. Managed Right. Designed Right.

June 6, 2023

Cheryl Platz

"Every problem can be solved; it’s how you justify the offers the world gives you that counts."

Cheryl Platz

Collaborative Creativity through Improv

November 7, 2018

Katie Johnson

"With LLMs, the product itself is no longer a dependent variable; experiences diverge per user."

Katie Johnson

Disrupting generative AI products with just-in-time consumer insights

June 4, 2024