Failure Friday #1 with Dan Ward
Summary
We're trying something new in the Rosenverse: Failure Fridays! One Friday a month you'll have the opportunity to hear a story about something that went very wrong and learn from those mistakes. And let's face it: it's always more fun to learn from someone else's failure than your own! For our first foray into schadenfreude, we're joined by author Dan Ward... Dan Ward’s book LIFT is a playful introduction to flying machines from the late 1800’s and the inspiring people who designed, built, launched, and crashed them. It is also a serious guide to innovation for 21st century problem solvers, and it’s got a lot to say about failure. In this interactive discussion, get introduced to a handful of people who tackled the seemingly impossible challenge of human flight in the decades before the Wrights. They all failed – and their failures have a lot to teach us about experimentation, collaboration, creativity, persistence, and innovation. Failure Friday's aren't recorded—keep an eye on the Rosenverse and participate in the next one!
Key Insights
-
•
Failure is best defined as effort not producing the desired outcome, separating actions from identity.
-
•
Studying failure explicitly, as aviation pioneers did, accelerates innovation by identifying dead ends and promising directions.
-
•
Octave Chanute’s 1894 book documented 400 years of flying machine failures to guide future attempts.
-
•
National pride and geopolitics historically hindered data sharing and collective learning among aviation pioneers.
-
•
The Wright siblings included their sister Catherine as a key collaborator often overlooked in history.
-
•
Failure cake, a practice of gathering with cake after a failure, creates psychological safety and destigmatizes failure.
-
•
Celebrating the attempt, not failure itself, incentivizes boldness and risk-taking within teams.
-
•
Experiments should be framed as learning opportunities; even negative results provide valuable data.
-
•
Language choice around failure matters and should fit the cultural and contextual environment.
-
•
Clear definitions of success and intended impact are essential to meaningfully assess outcomes and failure.
Notable Quotes
"Failure is when effort did not produce the desired result, not putting in the effort in the first place."
"Failure is an outcome, not an identity. I may have failed, but I am not a failure."
"They studied their failures, faced them directly, and used those learnings to shape the next experiment."
"We can stop gluing feathers to wings and flapping wings; static wings are the way to fly."
"Fear, lack of data, and geopolitics kept engineers from sharing valuable failure information."
"We eat failure cake together, discuss what we learned, and plan what to do differently next time."
"We’re not celebrating failure. Failure sucks. We’re celebrating the attempt and boldness."
"The worst thing that could happen is we get cake. That changes how boldly a team tries."
"We do experiments not to make things work but to learn something new."
"Innovation is novelty with impact—something new that makes a meaningful difference."
Or choose a question:
More Videos
"We allowed participants to look at all the photos taken and decide which ones to keep or delete."
Sarah FathallahLessening the Research Burden on Vulnerable Communities
March 30, 2020
"Expanding empathy beyond humans to other intelligences like nature is a promising direction for design."
Luke Roberts Christian Bason, Ph.D. Amanda Woolley Ben ReasonPanel Discussion
December 4, 2024
"Your impact depends on strategic goals and context; without clarity, you won’t have the maximum impact."
Patrizia BertiniDesignOps + KPIs = Measure your Impact!
January 8, 2024
"Every meeting now should be treated as if it’s fully remote to avoid creating uneven hybrid experiences."
Jennifer Bolduc Diane Gregorio Emily DayWhat's involved with getting people back to work?: A panel discussion
July 1, 2021
"Start small, revisit a past study, synthesize related findings, or take a step towards creating something like a playbook for your own organization."
Katie HansenFinding the unknown in the known: Harnessing meta-analysis and literature review
March 12, 2025
"AI can act like a super eager intern who's very confident but sometimes gets things wrong."
Shipra Kayan Robert Kortenoeven Eileen TangEmerging principles for using AI in Design: What the product design team at Miro has learned from deeply integrating AI in their workflow
June 11, 2025
"We dropped the word prototyping for simulation because it resonated better with clinicians and learning departments."
Carol MassaDesigning Health: Integrating Service Design, Technology, and Strategy to Transform Patient and Clinician Experiences
December 3, 2024
"Having a dedicated staff member created a point of contact for all things early childhood in the city government."
Sarah AuslanderIncremental Steps to Drive Radical Innovation in Policy Design
November 18, 2022
"Multimodal design adds a layer of orchestration on top of modality-specific designs like voice or graphical UI."
Cheryl PlatzDemystifying Multimodal Design: The Design Practice You Didn't Know You're Doing
April 4, 2024