Rosenverse
Video coming soon
We will be uploading the video of this event soon - check back in a day or two!
Failure Friday #1 with Dan Ward
Friday, February 7, 2025 • Rosenfeld Community
Share the love for this talk
Failure Friday #1 with Dan Ward
Speakers: Dan Ward
Link:

Summary

We're trying something new in the Rosenverse: Failure Fridays! One Friday a month you'll have the opportunity to hear a story about something that went very wrong and learn from those mistakes. And let's face it: it's always more fun to learn from someone else's failure than your own! For our first foray into schadenfreude, we're joined by author Dan Ward... Dan Ward’s book LIFT is a playful introduction to flying machines from the late 1800’s and the inspiring people who designed, built, launched, and crashed them. It is also a serious guide to innovation for 21st century problem solvers, and it’s got a lot to say about failure. In this interactive discussion, get introduced to a handful of people who tackled the seemingly impossible challenge of human flight in the decades before the Wrights.  They all failed – and their failures have a lot to teach us about experimentation, collaboration, creativity, persistence, and innovation. Failure Friday's aren't recorded—keep an eye on the Rosenverse and participate in the next one!

Key Insights

  • Failure is best defined as effort not producing the desired outcome, separating actions from identity.

  • Studying failure explicitly, as aviation pioneers did, accelerates innovation by identifying dead ends and promising directions.

  • Octave Chanute’s 1894 book documented 400 years of flying machine failures to guide future attempts.

  • National pride and geopolitics historically hindered data sharing and collective learning among aviation pioneers.

  • The Wright siblings included their sister Catherine as a key collaborator often overlooked in history.

  • Failure cake, a practice of gathering with cake after a failure, creates psychological safety and destigmatizes failure.

  • Celebrating the attempt, not failure itself, incentivizes boldness and risk-taking within teams.

  • Experiments should be framed as learning opportunities; even negative results provide valuable data.

  • Language choice around failure matters and should fit the cultural and contextual environment.

  • Clear definitions of success and intended impact are essential to meaningfully assess outcomes and failure.

Notable Quotes

"Failure is when effort did not produce the desired result, not putting in the effort in the first place."

"Failure is an outcome, not an identity. I may have failed, but I am not a failure."

"They studied their failures, faced them directly, and used those learnings to shape the next experiment."

"We can stop gluing feathers to wings and flapping wings; static wings are the way to fly."

"Fear, lack of data, and geopolitics kept engineers from sharing valuable failure information."

"We eat failure cake together, discuss what we learned, and plan what to do differently next time."

"We’re not celebrating failure. Failure sucks. We’re celebrating the attempt and boldness."

"The worst thing that could happen is we get cake. That changes how boldly a team tries."

"We do experiments not to make things work but to learn something new."

"Innovation is novelty with impact—something new that makes a meaningful difference."

Ask the Rosenbot
Adrian Howard
Sturgeon’s Biases
2024 • DesignOps Summit 2024
Gold
Christian Crumlish
The Pygmalion Effect: In Which a Vibe Coding Experiment Becomes a Million Lines…
2025 • Rosenfeld Community
Sarah Brooks
Theme 3 Intro
2021 • Civic Design 2021
Gold
Sheryl Cababa
Expanding your Design Lens with Systems Thinking
2023 • Advancing Research 2023
Gold
Marc Rettig
Discussion
2015 • Enterprise UX 2015
Gold
Josh Clark
Sentient Design: New Postures for AI-Mediated Experiences (2nd of 3 seminars)
2025 • Rosenfeld Community
Irina Tikhonova
Small Wins, Big Impact: Leveraging and Elevating User Engagement
2021 • Civic Design 2021
Gold
Clemens Janssen
Efficiently Scaling Research as a Team of One
2023 • Advancing Research 2023
Gold
Dem Gerolemou
Climate technology fundamentals
2024 • Climate UX Interest Group
Patrizia Bertini
DesignOps + KPIs = Measure your Impact!
2024 • DesignOps Summit 2020
Gold
Wendy Johansson
Design at Scale: Behind the Scenes
2021 • Enterprise Community
Bud Caddell
DesignOps Community Sensing Session
2021 • DesignOps Community
Alla Weinberg
People Are Sick of Change: Psychological Safety is the Cure
2023 • DesignOps Community
Louis Rosenfeld
Discussion: What Operations can teach DesignOps
2017 • DesignOps Summit 2017
Gold
Sarah Coyle
Design and Analytics with Sarah Coyle
2020 • DesignOps Community
Dan Hill
Designing for the infrastructures of everyday life
2024 • Designing with AI 2024
Gold

More Videos

John Calhoun

"There is not a book currently that is dedicated to design ops. We want this to be the definitive handbook."

John Calhoun Rachel Posman

Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam

October 3, 2023

Nancy Douyon

"We all want to design for scale, but empathy alone is sometimes a shortcoming when thinking about scale."

Nancy Douyon

We'll Figure That Out in the Next Launch: Enterprise Tech's Nobility Complex

June 15, 2018

Veevi Rosenstein

"Participant recruitment was the number one problem that people mentioned."

Veevi Rosenstein

Building for Scale: Creating the Zendesk UX Research Practice

January 8, 2024

Jessica Norris

"In women, ADHD can sometimes just be seen as being chatty or forgetful or clumsy, as opposed to restless and disruptive."

Jessica Norris

ADHD: A DesignOps Superpower

September 9, 2022

Josh Clark

"LLMs talk the talk but don’t understand the meaning. They’re master impersonators without true knowledge."

Josh Clark Veronika Kindred

Sentient Design, AI, and the Radically Adaptive Experience (1st of 3 seminars)

January 15, 2025

Jason Mesut

"Directive Disruptors plow through organizations without listening, causing alienation and low morale."

Jason Mesut Martina Hodges-Schell Jose Coronado

Unmasking Design Leadership: Navigating leadership without neglecting ourselves

October 30, 2025

Steve Portigal

"As soon as I started writing stories down, more memories came back from all over my research career."

Steve Portigal Susan Simon-Daniels Tamara Hale Randolph Duke II

War Stories LIVE! Q&A-Discussion

March 30, 2020

Meredith Black

"Showing people that design Ops will make their lives easier is key to adoption."

Meredith Black Elyse Hornbacher

Building Community and Common Trends to Look for in 2021

December 17, 2020

Matt LeMay

"We need to reclaim the value and importance of facilitation as strategically critical work."

Matt LeMay

You Don’t “Get” Anyone to Do Anything

December 6, 2022