Summary
We're trying something new in the Rosenverse: Failure Fridays! One Friday a month you'll have the opportunity to hear a story about something that went very wrong and learn from those mistakes. And let's face it: it's always more fun to learn from someone else's failure than your own! For our first foray into schadenfreude, we're joined by author Dan Ward... Dan Ward’s book LIFT is a playful introduction to flying machines from the late 1800’s and the inspiring people who designed, built, launched, and crashed them. It is also a serious guide to innovation for 21st century problem solvers, and it’s got a lot to say about failure. In this interactive discussion, get introduced to a handful of people who tackled the seemingly impossible challenge of human flight in the decades before the Wrights. They all failed – and their failures have a lot to teach us about experimentation, collaboration, creativity, persistence, and innovation. Failure Friday's aren't recorded—keep an eye on the Rosenverse and participate in the next one!
Key Insights
-
•
Failure is best defined as effort not producing the desired outcome, separating actions from identity.
-
•
Studying failure explicitly, as aviation pioneers did, accelerates innovation by identifying dead ends and promising directions.
-
•
Octave Chanute’s 1894 book documented 400 years of flying machine failures to guide future attempts.
-
•
National pride and geopolitics historically hindered data sharing and collective learning among aviation pioneers.
-
•
The Wright siblings included their sister Catherine as a key collaborator often overlooked in history.
-
•
Failure cake, a practice of gathering with cake after a failure, creates psychological safety and destigmatizes failure.
-
•
Celebrating the attempt, not failure itself, incentivizes boldness and risk-taking within teams.
-
•
Experiments should be framed as learning opportunities; even negative results provide valuable data.
-
•
Language choice around failure matters and should fit the cultural and contextual environment.
-
•
Clear definitions of success and intended impact are essential to meaningfully assess outcomes and failure.
Notable Quotes
"Failure is when effort did not produce the desired result, not putting in the effort in the first place."
"Failure is an outcome, not an identity. I may have failed, but I am not a failure."
"They studied their failures, faced them directly, and used those learnings to shape the next experiment."
"We can stop gluing feathers to wings and flapping wings; static wings are the way to fly."
"Fear, lack of data, and geopolitics kept engineers from sharing valuable failure information."
"We eat failure cake together, discuss what we learned, and plan what to do differently next time."
"We’re not celebrating failure. Failure sucks. We’re celebrating the attempt and boldness."
"The worst thing that could happen is we get cake. That changes how boldly a team tries."
"We do experiments not to make things work but to learn something new."
"Innovation is novelty with impact—something new that makes a meaningful difference."
Or choose a question:
More Videos
"We often say don’t make me think. When that’s not possible, reuse and recycle those learnings."
Sam ProulxOnline Shopping: Designing an Accessible Experience
June 7, 2023
"Career managers develop close relationships with designers and advocate for staffing and promotions on their behalf."
Ignacio MartinezFair and Effective Designer Evaluation
September 25, 2024
"Pairing up as design soulmates was the first foundation that made all the difference for Signified’s design journey."
Sarah Kinkade Mariana Ortiz-ReyesDesign Management Models in the Face of Transformation
June 8, 2022
"The Shakers patented clever affordances like chair buttons that let you rock without damaging wooden floors."
Daniel GloydWarming the User Experience: Lessons from America's first and most radical human-centered designers
May 9, 2024
"Humans remain essential for evaluation, especially to interpret cultural nuance that AI often misses."
Patrick BoehlerFishing for Real Needs: Reimagining Journalism Needs with AI
June 10, 2025
"Providing stakeholders with real user voices alongside insights is key to internalizing and acting on research."
Andy Barraclough Betsy NelsonFrom Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme
September 23, 2024
"We should reconsider the savior complex designers sometimes have — we’re not all powerful."
Alexandra SchmidtWhy Ethics Can't Save Tech
November 18, 2022
"If you don’t have any conflict, that means you have no trust."
Louis RosenfeldDiscussion: What Operations can teach DesignOps
November 6, 2017
"When you get stuck, fall back to the loop: observe, reflect, and make. Get out and talk to users."
Mitchell BernsteinOrganizing Chaos: How IBM is Defining Design Systems with Sketch for an Ever-Changing AI Landscape
September 29, 2021