Summary
Day two of Civic Design 2021 builds on themes from the previous day, zeroing in on tactical approaches to Civic Design. The emphasis is on equipping participants with tools and mindsets necessary for design in civic contexts. Presenters will address how to effectively make the case for design, emphasizing trust-building with stakeholders and the importance of accessibility and equity. The agenda includes discussions on understanding systemic points of intervention and methods to empower communities through research practices. Additionally, the session covers the importance of inclusive design procurement processes, especially for governments seeking external design services. Attendees can expect to gain career insights and advice for aspiring Civic Designers, enriched by collaborative presentations and opportunities for questions.
Key Insights
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Civic design requires practical tools and methodologies.
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Building trust with stakeholders is critical for effective Civic Design.
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Including community voices from the beginning is essential for equitable outcomes.
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Understanding systems and points of intervention is vital for redirecting power.
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Equitable research practices help embed inclusivity in design processes.
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Design procurement must be inclusive for optimal outcomes.
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Personal narratives enrich the understanding of Civic Design careers.
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Collaboration and iteration among speakers enhance the learning experience.
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Civic Design can bridge gaps between communities and government efforts.
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Aspiring designers should actively seek resources and connect with the community.
Notable Quotes
"Today we'll roll up our sleeves and consider the needed tools and mindsets for Civic Design."
"We focused on the top things the community has asked for in our research."
"We need to explore tactics to shift our methodologies to center community."
"Many governments are needing to buy design services to augment internal capacities."
"Design procurement itself must be crafted for inclusive responses."
"You'll leave today with a wealth of new knowledge rich with resources."
"Inspiring career journeys will be shared for those seeking to work in Civic Design."
"Ask questions throughout the day to dig deeper on these tools and tactics."
"It’s critical to embed inclusivity from the start through equitable practices."
"So much of successful Civic Design hinges on personal connections and narratives."
More Videos
"When I got there in very late, oh seven, there was about 28 people. There's about 60 now."
Discussion
June 9, 2017
"We're gonna close out the day with Silka Bcha, ALA Weinberg and Zaria Cameron discussing bettering ourselves."
Bria AlexanderTheme 1 Intro
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"If you have a tailored solution, you're more likely to address your business's research questions effectively."
Benjamin Wiedmaier Annie MayfieldRedefining Toolkits: Unbundling to Create a Perfect Match
March 11, 2025
"When making major changes, it's important to make people care about the changes or they won't follow through."
Eniola OluwoleLessons From the DesignOps Journey of the World's Largest Travel Site
October 24, 2019
"User-centered design resonates when our designers look like the community."
Justin Entzminger Terrance Smith Tracy M. Colunga Mai-Ling GarciaRisk and Reward: How to Diversify the Field of Civic Innovators and Designers
November 17, 2022
"I want to hear about it, if you’re uncomfortable, let us know."
Bria AlexanderOpening Remarks
October 4, 2023
"I want to talk to you about are you really doing user-centered teamwork when you're thinking about growing a team."
Holly ColeUnderstanding Experiences: When you have to do more than work
November 8, 2018
"The contextuality problem is omnipresent in research and cannot be ignored."
Mohammad Hossein JarrahiContextuality problem: Exploring the Benefits of Qualitative and Quantitative Research
January 20, 2023
"During roadmapping time, let’s talk to each other and discover those synergies."
Brad Peters Anne MamaghaniShort Take #1: UX/Product Lessons from Your Industry Peers
December 6, 2022
