Summary
Day two of Civic Design 2021 builds on themes from the previous day, zeroing in on tactical approaches to Civic Design. The emphasis is on equipping participants with tools and mindsets necessary for design in civic contexts. Presenters will address how to effectively make the case for design, emphasizing trust-building with stakeholders and the importance of accessibility and equity. The agenda includes discussions on understanding systemic points of intervention and methods to empower communities through research practices. Additionally, the session covers the importance of inclusive design procurement processes, especially for governments seeking external design services. Attendees can expect to gain career insights and advice for aspiring Civic Designers, enriched by collaborative presentations and opportunities for questions.
Key Insights
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Civic design requires practical tools and methodologies.
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Building trust with stakeholders is critical for effective Civic Design.
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Including community voices from the beginning is essential for equitable outcomes.
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Understanding systems and points of intervention is vital for redirecting power.
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Equitable research practices help embed inclusivity in design processes.
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Design procurement must be inclusive for optimal outcomes.
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Personal narratives enrich the understanding of Civic Design careers.
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Collaboration and iteration among speakers enhance the learning experience.
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Civic Design can bridge gaps between communities and government efforts.
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Aspiring designers should actively seek resources and connect with the community.
Notable Quotes
"Today we'll roll up our sleeves and consider the needed tools and mindsets for Civic Design."
"We focused on the top things the community has asked for in our research."
"We need to explore tactics to shift our methodologies to center community."
"Many governments are needing to buy design services to augment internal capacities."
"Design procurement itself must be crafted for inclusive responses."
"You'll leave today with a wealth of new knowledge rich with resources."
"Inspiring career journeys will be shared for those seeking to work in Civic Design."
"Ask questions throughout the day to dig deeper on these tools and tactics."
"It’s critical to embed inclusivity from the start through equitable practices."
"So much of successful Civic Design hinges on personal connections and narratives."
More Videos
"I came from Atlanta, and I know I saw a bunch of y'all on the flights here."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018
"To foster engagement, using emojis and gifs can add the tone and body language that are often missed in text."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024
"Your insights need to be framed in a way that talks to overall goals you're trying to achieve."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022
"We will absolutely promise to let you know when these resources are available for you to enjoy."
Bria AlexanderDay 3 Welcome
September 25, 2024
"It's really important to create educational content for an audience like yours."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022
"Don’t underestimate the power of storytelling in conveying users’ needs to stakeholders."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021
"Values-driven design Ops cultivates the sense of belonging within teams."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022
"Almost every product manager or developer... has a bad story about working with designers."
Adrian HowardSturgeon’s Biases
September 25, 2024
"It's important to assume positive intent."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023
