Rosenverse
Merging Improv with Design

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Merging Improv with Design

Thursday, March 7, 2019 • Enterprise Community
Share the love for this talk
Merging Improv with Design
Speakers: Cheryl Platz
Link:

Summary

Our guest, Cheryl Platz, applies her extensive experience as a professional improv performer and educator to her design work in "unexpected" ways. Improv is more than a performance technique - it's a mindset that helps us energetically embrace constraints and uncertainty.

Key Insights

  • Improv skills like 'yes and' help designers build on colleagues' ideas rather than dismissing them, improving brainstorming and critiques.

  • The concept of justification in improv mirrors how designers incorporate business or stakeholder constraints into design solutions.

  • Understanding 'status' through microbehaviors helps with navigating and influencing workplace dynamics and presentations.

  • Physical and verbal improv skills complement each other; nonverbal storytelling is often stronger in English as a second language participants.

  • Improv requires abandoning shame and creating a safe, consensual environment to unlock creativity, which varies across cultures.

  • Many beginner improvisers mistakenly focus on humor rather than honesty and storytelling, which are core to impactful improv.

  • Improvisational storytelling strengthens abilities to build meaningful customer narratives and story arcs in design.

  • Applied improv role-play can train medical professionals and design teams, but requires internal trust to overcome self-consciousness.

  • Cultural expectations and language barriers significantly influence improv participation and success in global teams.

  • Practicing physical presence and managing gestures can counteract nervousness and unconscious biases in professional settings.

Notable Quotes

"Yes and means taking the ideas someone else gives you and building on that, not dismissing them outright."

"Abandon all shame—that's the money quote when it comes to improv and unlocking presence."

"Status is about microbehaviors like eye contact and gestures that shape how confident or intimidating someone appears."

"Improv isn't about being funny; honesty and storytelling matter much more."

"Playing silly improv games reconnects you with your kindergarten self and builds hidden listening muscles."

"In design critiques, framing feedback through justification helps incorporate seemingly impossible requests into context."

"Not everyone is comfortable with the physical side of improv, and that's totally fine—mental exercises also build core skills."

"You have to be very careful with audience participation: it must be consensual and overexplained to avoid vulnerability."

"Improv helps me be high energy and engaged in meetings, which others sometimes notice as 'winging it' fluidly."

"Cultural differences mean improv expectations vary widely—what works in the U.S. might not in Italy or Africa."

Ask the Rosenbot
Robert Schwartz
We're Here for the Humans
2017 • Enterprise Experience 2017
Gold
Sarah Rink
Remote User Research: Dos and Don'ts from the Virtual Field
2020 • Advancing Research Community
Abbey Smalley
Scaling UX Past the Size of Your Team
2024 • Enterprise Experience 2020
Gold
Ebru Namaldi
Designing the Designer’s Journey: Scaling Teams, Culture, and Growth Through DesignOps
2025 • DesignOps Summit 2025
Gold
Jennifer Strickland
Adopting a "Design By" Method
2021 • Civic Design 2021
Gold
Leisa Reichelt
Opening Keynote: Operating in Context
2018 • DesignOps Summit 2018
Gold
Bria Alexander
State of DesignOps Panel
2021 • DesignOps Summit 2021
Gold
Brigette Metzler
Scaling ResearchOps: Helping Researchers do Their Best Work
2020 • Advancing Research 2020
Gold
Jeff Gothelf
The Intersection of Lean and Design
2019 • Enterprise Community
Laura Smith
Embedding Service Design and Agile Practice within UK Planning Teams to Create Services that Last
2024 • Advancing Service Design 2024
Gold
Caroline Vize
The State of UX: Five Lessons from 2021 to Accelerate Digital Experience in 2022
2022 • Advancing Research 2022
Gold
Saskia Liebenberg
Start Small for Big Impact
2019 • DesignOps Community
Bryce Benton
[Demo] AI-powered UX enhancement: Aligning GitHub documentation with USWDS at Austin Public Library
2024 • Designing with AI 2024
Gold
Louis Rosenfeld
Becoming a Civic Designer: Making the Move from Private to Public Sector
2022 • Civic Design 2022
Gold
Melinda Belcher
Insider preview of Enterprise Experience 2020
2020 • Enterprise Community
Caroline Jarrett
Have fun with statistics?
2024 • Rosenfeld Community

More Videos

Theresa Marwah

"Legal focuses on risk mitigation; research focuses on ethical best practices."

Theresa Marwah

How Atlassian is Operationalizing Respect in Research

February 27, 2020

Yalenka Mariën

"As a civic designer, it’s really up to you to hold managers accountable for their promises on inclusion."

Yalenka Mariën Marie Mervaillie

Designing for Digital Inclusion in the Belgian Government

December 8, 2021

Karen Pascoe

"Performance management is really about the employee experience; avoid surprises by coaching continuously on both what and how folks are doing."

Karen Pascoe

Developing Experience Teams and Talent in the Enterprise

June 8, 2016

Sean McKay

"Everyone has a different context—teams, culture, and history—that shapes how they work and think."

Sean McKay

Whole Product Thinking: Expanding beyond problem and solution space thinking

March 14, 2024

Louis Rosenfeld

"Sponsor sessions are free, not sales pitches, and do not overlap with the main program so anyone can attend."

Louis Rosenfeld Bria Alexander

Opening Remarks

November 16, 2022

Marissa Cui

"The real value is getting to hear from each other and demystifying what’s possible and what’s going on."

Marissa Cui Rachel He Michael Leggett Manos Saratsis

Climate Design Product Showcase

March 13, 2024

Rachael Dietkus, LCSW

"Trauma-informed work is a journey of becoming, not a destination."

Rachael Dietkus, LCSW Uday Gajendar Dr. Dawn Emerick Dawn E. Shedrick, LCSW

Leading through the long tail of trauma

July 7, 2022

Uday Gajendar

"We have a code of conduct. It’s not just window dressing, it’s the front door to a process with people behind it."

Uday Gajendar Louis Rosenfeld

Day 2 Welcome

June 5, 2024

Sarah Brooks

"We can’t predict the future, but we can learn how to think about the future systematically."

Sarah Brooks

Theme 3 Intro

December 10, 2021