Rosenverse

Log in or create a free Rosenverse account to watch this video.

Log in Create free account

100s of community videos are available to free members. Conference talks are generally available to Gold members.

Merging Improv with Design
Thursday, March 7, 2019 • Enterprise Community
Share the love for this talk
Merging Improv with Design
Speakers: Cheryl Platz
Link:

Summary

Our guest, Cheryl Platz, applies her extensive experience as a professional improv performer and educator to her design work in "unexpected" ways. Improv is more than a performance technique - it's a mindset that helps us energetically embrace constraints and uncertainty.

Key Insights

  • Improv skills like 'yes and' help designers build on colleagues' ideas rather than dismissing them, improving brainstorming and critiques.

  • The concept of justification in improv mirrors how designers incorporate business or stakeholder constraints into design solutions.

  • Understanding 'status' through microbehaviors helps with navigating and influencing workplace dynamics and presentations.

  • Physical and verbal improv skills complement each other; nonverbal storytelling is often stronger in English as a second language participants.

  • Improv requires abandoning shame and creating a safe, consensual environment to unlock creativity, which varies across cultures.

  • Many beginner improvisers mistakenly focus on humor rather than honesty and storytelling, which are core to impactful improv.

  • Improvisational storytelling strengthens abilities to build meaningful customer narratives and story arcs in design.

  • Applied improv role-play can train medical professionals and design teams, but requires internal trust to overcome self-consciousness.

  • Cultural expectations and language barriers significantly influence improv participation and success in global teams.

  • Practicing physical presence and managing gestures can counteract nervousness and unconscious biases in professional settings.

Notable Quotes

"Yes and means taking the ideas someone else gives you and building on that, not dismissing them outright."

"Abandon all shame—that's the money quote when it comes to improv and unlocking presence."

"Status is about microbehaviors like eye contact and gestures that shape how confident or intimidating someone appears."

"Improv isn't about being funny; honesty and storytelling matter much more."

"Playing silly improv games reconnects you with your kindergarten self and builds hidden listening muscles."

"In design critiques, framing feedback through justification helps incorporate seemingly impossible requests into context."

"Not everyone is comfortable with the physical side of improv, and that's totally fine—mental exercises also build core skills."

"You have to be very careful with audience participation: it must be consensual and overexplained to avoid vulnerability."

"Improv helps me be high energy and engaged in meetings, which others sometimes notice as 'winging it' fluidly."

"Cultural differences mean improv expectations vary widely—what works in the U.S. might not in Italy or Africa."

Sarit Geertjes
People, not Petri Dishes: Stories from a Research Recruiter
2019 • DesignOps Community
Nora Tejeda
Scaling Design Capabilities at BBVA Through a Self-service Design Model
2021 • Design at Scale 2021
Gold
Christian Crumlish
Afternoon Insights Panel
2022 • Design in Product 2022
Gold
Kelly Dern
AI as a Design Partner: How to Get the Most Out of AI Tools to Scale Your Process
2023 • DesignOps Summit 2023
Gold
Nick Cochran
Growing in Enterprise Design through Making Connections
2019 • Enterprise Experience 2019
Gold
Frances Yllana
Theme 2 Intro
2024 • DesignOps Summit 2024
Gold
James Rampton
The Basics of Automotive UX & Why Phones Are a Part of That Future
2024 • Rosenfeld Community
Bassel Deeb
Do More With Less: Equip and Lead Design Orgs Through Adversity
2023 • DesignOps Summit 2023
Gold
Mandy Drew
What Role(s) Can Research Play in Responsible Design?
2021 • Advancing Research 2021
Gold
Edgar Anzaldua Moreno
Using Research to Determine Unique Value Proposition
2021 • Advancing Research 2021
Gold
Trisha Causley
[Demo] Complexity in disguise: Crafting experiences for generative AI features
2024 • Designing with AI 2024
Gold
Steve Portigal
Discussion
2015 • Enterprise UX 2015
Gold
Steve Portigal
War Stories LIVE! Q&A-Discussion
2020 • Advancing Research 2020
Gold
Bas Raijmakers, PhD (RCA)
What Design Research can Learn from Documentary Filmmaking
2022 • Advancing Research 2022
Gold
Trisha Terhar
Empathizing with the Empowered: Non-Researcher Responses to Democratization
2022 • Advancing Research 2022
Gold
Maggie Dieringer
Creating Consistency Through Constant Change
2024 • DesignOps Summit 2020
Gold

More Videos

Randolph Duke II

"I put down my question guide and just talked with Carol."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Corey Nelson

"Don’t force yourself into a job you know isn’t right just because you’re unemployed."

Corey Nelson Amy Santee

Layoffs

November 15, 2022

Landon Barnes

"When executives start questioning your research details, that’s a good sign they’re engaged and trusting the process."

Landon Barnes

Are My Research Findings Actually Meaningful?

March 10, 2022

Amy Bucher

"Think of nudges like road signs or exits on a highway, while behavior change techniques are the road stretches in between sustaining momentum."

Amy Bucher

Harnessing behavioral science to uncover deeper truths

March 12, 2025

David Sternberg

"When you observe a quantum particle, its possible states collapse to one—just like user intent collapses to action."

David Sternberg

Uncovering the hidden forces shaping user behavior

July 17, 2025

Deanna Smith

"We forget a lot of details over time; documentation saves us from repeating mistakes."

Deanna Smith

Leading Change with Confidence: Strategies for Optimizing Your Process

September 23, 2024

Jennifer Strickland

"When the powerless get to speak freely, those in power hear what they desperately need to."

Jennifer Strickland

Adopting a "Design By" Method

December 9, 2021

Rachel Posman

"Trying to do all things well can mean doing all things kind of not so great—specialization became necessary."

Rachel Posman John Calhoun

A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin)

November 19, 2020

Gina Mendolia

"Taking ugly notes together without worrying about making things pretty lowers barriers and increases engagement."

Gina Mendolia

Therapists, Coaches, and Grandmas: Techniques for Service Design in Complex Systems

December 3, 2024