To Boldly Go: The New Frontiers of Accessibility
Summary
The metaverse, virtual reality, Web 3.0, distributed infrastructure, the Internet of Things, wearable computing, and AI: all these things are going to change the face of accessibility over the next 10 years. In this talk, Samuel Proulx, Fable’s Accessibility Evangelist, will give you an overview of what the current landscape looks like at the frontier of accessibility and assistive technology. Where’s the research taking us? What might be coming down the pipe?
Key Insights
-
•
Early computing accessibility was easier because interfaces were text-based and users relied on command-line interactions.
-
•
Assistive technology started as expensive, third-party hardware or software separate from the main computing system.
-
•
Apple’s introduction of VoiceOver was a watershed moment, making touchscreen accessibility mainstream and built-in at the OS level.
-
•
Before integrated accessibility, screen readers required complex reverse engineering and custom drivers, especially in graphical environments.
-
•
The gaming industry is currently repeating historical cycles of accessibility neglect, relying on third-party hacks rather than built-in APIs.
-
•
Virtual and augmented reality platforms still lack native accessibility support and rely on inspiring hacks for any accessible experiences.
-
•
Artificial intelligence poses both opportunities and risks for accessibility, needing careful bias prevention and privacy protection.
-
•
Cloud-based apps raise new accessibility challenges due to forced update cycles and DRM limiting third-party accessibility enhancements.
-
•
Blockchain and crypto apps present unique accessibility hurdles because of decentralization, complex interfaces, and unclear jurisdictional governance.
-
•
Designing for people with disabilities leads to innovations that improve usability for everyone, providing large potential market advantages.
Notable Quotes
"Those of us who do not understand history are doomed to repeat it."
"Accessibility used to be considered an inspiring hack, something available only to the lucky few."
"Apple’s innovation with VoiceOver on iOS changed the world by making accessibility a built-in, first-party responsibility."
"It took competitors over seven years to catch up to where Apple is with voice dictation and accessibility."
"When we design for the edges, we get the middle for free."
"There are no screen readers built in for VR/AR yet; accessibility is still considered a hack in these spaces."
"How do we train AI models to prevent bias and preserve privacy, especially considering disability data is often seen as medical data?"
"With cloud apps, users don’t get to choose when to upgrade, which challenges maintaining accessibility continuity."
"Blockchain apps aren’t located in one country or jurisdiction, making legal enforcement of accessibility laws difficult."
"The first organization to solve accessibility for new modalities like AR/VR will gain a massive, lasting advantage."
Or choose a question:
More Videos
"Public services are a multi-layered culmination of people and products, not just a single entity."
Shanti Mathew Natalie Sims Natalia RadywylCivic Design at Scale: Introducing the Public Policy Layer Cake
December 9, 2021
"Design ops folks meet the habit of catering so much to everybody’s increasingly trivial whims that it takes us away from the real meaty ops work."
Tess DixonC'mon Get Happy
September 29, 2021
"F them if they don’t see your skills or fit; the market is huge with varying needs and companies."
Dave Hoffer Joanne WeaverUX Job Search AMA #3 with Joanne Weaver and Dave Hoffer
July 16, 2025
"One of the easiest ways to gain trust is really to talk and think and act like a designer or a researcher if I’m joining a research team."
Louis Rosenfeld Jose Coronado Rachel Posman Guneet Singh Crystal YanThe Bigger Picture: A Panel Discussion
October 23, 2019
"The heart of the storyteller is actually the heart of the story."
Jon FukudaStorytelling for DesignOps
August 17, 2023
"I’d love to see the death of the discussion guide and the six-person qual study."
Jemma Ahmed Robert Fabricant Sean McKay Llewyn Paine Kate Towsey Noah BondTheme Panel
March 11, 2025
"The US digital service ecosystem has grown remarkably, showing we’re not alone in this journey."
Kara KaneTheme One Intro
November 16, 2022
"I didn't want a cloud. I wanted privacy. I wanted to keep everything here on-site."
Tristin OldaniLearning the Part I Used to Hand Off: How Building the Systems Made Me a Better Designer
August 20, 2026
"Technologies don't have universal impact; what happens in New York vs Jakarta can be very different."
Prayag Narula Rida QadriHCI 2.0: Humanity Deserves the Attention that UX Research has to Offer
March 28, 2023