Key Insights

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  Resilience stems not only from professional challenges but deeply personal histories and experiences, as embodied by the speaker’s grandmother.

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  Building team culture can be as simple and powerful as cooking and sharing meals together weekly.

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  Process is not a burden but a key driver for innovation and scalability in complex, distributed projects.

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  Transparency builds respect among team members by helping them understand the complexities of each other's roles.

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  Cross-agency collaboration benefits from regular, candid updates connecting the dots between seemingly unrelated work.

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  Storytelling within teams strengthens internal bonds and helps external stakeholders understand the team’s identity and values.

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  Teams that share personal and political stories can better reflect those narratives in their client work, enhancing authenticity.

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  Constraints, such as lack of budget or resources, can be overcome through trust, creativity, and collective determination.

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  Shared interests and cultural references, like video games, help reinforce trust and camaraderie in teams.

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  Leadership involves fluidity—team members may lead, support, or follow at different times but must stay aligned towards common goals.

Notable Quotes