Rosenverse
Creating the Blueprint: Growing and Building Design Teams

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Creating the Blueprint: Growing and Building Design Teams

Gold
Thursday, November 8, 2018 • DesignOps Summit 2018
Share the love for this talk
Creating the Blueprint: Growing and Building Design Teams
Speakers: Jennifer Kanyamibwa
Link:

Summary

Building a team is like building a tribe. Jennifer will focus on the complexities, celebrations and challenges of building a design team and what she has learned through the course of her career.

Key Insights

  • Resilience stems not only from professional challenges but deeply personal histories and experiences, as embodied by the speaker’s grandmother.

  • Building team culture can be as simple and powerful as cooking and sharing meals together weekly.

  • Process is not a burden but a key driver for innovation and scalability in complex, distributed projects.

  • Transparency builds respect among team members by helping them understand the complexities of each other's roles.

  • Cross-agency collaboration benefits from regular, candid updates connecting the dots between seemingly unrelated work.

  • Storytelling within teams strengthens internal bonds and helps external stakeholders understand the team’s identity and values.

  • Teams that share personal and political stories can better reflect those narratives in their client work, enhancing authenticity.

  • Constraints, such as lack of budget or resources, can be overcome through trust, creativity, and collective determination.

  • Shared interests and cultural references, like video games, help reinforce trust and camaraderie in teams.

  • Leadership involves fluidity—team members may lead, support, or follow at different times but must stay aligned towards common goals.

Notable Quotes

"Resiliency is not really a professional thing. It's actually a lot more personal."

"If you really want to build culture and see how people cross collaborate, try to make lunch with your entire team every single week."

"Process can make things scalable and help you take the smallest problems or the biggest problems and really bring folks together in ways that are not even imaginable."

"Transparency is building respect for what your teammates do."

"Without having these conversations and understanding each other, we wouldn't understand how this city really ran."

"Telling your team's story goes beyond the walls. It's also about understanding your place within the team."

"All the brands that came to us to understand women were really trying to understand us."

"We had no budget, we had no backing, and it was a huge success."

"Having each other's backs is like literal video game hero style slaying constraints."

"Sometimes you're the leader, sometimes you're at the end, sometimes you're trying to get other folks to come in — and that's okay."

Ask the Rosenbot
Catt Small
Moving from Execution to Strategy as a Designer
2022 • Design in Product 2022
Gold
Megan Blocker
Panel: Excellence in Impact
2024 • Advancing Research 2024
Gold
Kristen Honey
"Let’s Talk About Data and Crisis”: Public Digital Service Delivery = Open Data + Human Centered Design
2021 • Civic Design Community
Mariesa Lenz
What Beekeeping Taught me about Product Teams
2025 • Rosenfeld Community
Aaron Stienstra
Leveraging Civic Design to Advance Equity and Rebuild Trust in the US Federal Government
2021 • Civic Design 2021
Gold
Anil Dash
Designing with power in the age of AI
2026 • Designing with AI 2026
Gold
Max Gadney
Assessing UX jobs for impact in climate
2024 • Climate UX Interest Group
Shanti Mathew
Civic Design at Scale: Introducing the Public Policy Layer Cake
2021 • Civic Design 2021
Gold
Sam Proulx
Prototype Reviews, People With Disabilities, and You
2021 • DesignOps Summit 2021
Gold
Ilana Lipsett
Anticipating Risk, Regulating Tech: A Playbook for Ethical Technology Governance
2021 • Civic Design 2021
Gold
Melinda Belcher
Insider preview of Enterprise Experience 2020
2020 • Enterprise Community
Kate Towsey
Ask Me Anything (AMA) with Kate Towsey
2025 • Rosenfeld Community
Catherine Courage
The Enterprise UX Journey: Lessons From the Voyage & The Opportunity Ahead
2015 • Enterprise UX 2015
Gold
Saara Kamppari-Miller
"Prototype" vs "Prototype"--Breaking Down and Rebuilding Our Understanding of What We Do
2019 • DesignOps Summit 2019
Gold
Jon Fukuda
The Big Question about Innovation: A Panel Discussion
2024 • DesignOps Summit 2024
Gold
Amanda Kaleta-Kott
The Joys and Dilemmas of Conducting UX Research with Older Adults
2022 • Advancing Research 2022
Gold

More Videos

Victor Udoewa

"Will you learn to let go? Better yet, will you let go?"

Victor Udoewa

Beyond Methods and Diversity: The Roots of Inclusion

March 26, 2024

Bill Scott

"Features eventually become barnacles that are impossible to scrape off the boat."

Bill Scott

Lean Engineering: Engineering for Learning and Experimentation in the Enterprise

May 14, 2015

Lija Hogan

"Mini empathy interviews embedded in regular research uncover evolving user stories that quantitative data alone misses."

Lija Hogan

Contexts of Use: A Framework for Connection

December 9, 2021

Aurobinda Pradhan

"We don’t want anyone to change their favorite tools; we build plugins to share wireframes or prototypes directly."

Aurobinda Pradhan Shashank Deshpande

Introduction to Collaborative DesignOps using Cubyts

September 9, 2022

Jilanna Wilson

"We are designing the ways our teams work together — design ops itself is a design challenge."

Jilanna Wilson

Distributed DesignOps Management

February 26, 2019

Peter Van Dijck

"Models are stateless; they have no memory and forget everything after each response."

Peter Van Dijck

Building impactful AI products for design and product leaders, Part 3: Understand AI architectures: RAG, Agents, Oh My!

July 30, 2025

Nicole Aleong

"Futures anthropology teaches us to separate users' expectations, anticipations, hopes, and speculations about the future."

Nicole Aleong Michaela Mora Prayag Narula Brianna Sylver

What UX research can learn from other research practices [Advancing Research Community Workshop Series]

September 14, 2023

Beth Chappell

"The gap between what the output says and what the intention was is what we're going to call the reasoning gap."

Beth Chappell

Leading through ambiguity: Supporting a design team relearning their craft

June 9, 2026

Llewyn Paine

"Let’s all advocate for AI products and processes that keep the human at the center."

Llewyn Paine

Day 1 Using AI in UX with Impact

June 10, 2025