Summary
The speaker, a rookie curator from the Roosevelt team, opens Day 2 of the conference with enthusiasm about the evolving state of design ops. Reflecting on community feedback from past years, he notes a significant shift in the maturity of design ops teams from being scarce in 2019-2020 to more established roles in 2021. He emphasizes the importance of sharing not only successes but also struggles within the community, highlighting the value of lessons learned. The day's agenda includes speakers addressing topics like staffing models, metrics, and inclusive career ladders, with a focus on vulnerability. The speaker urges attendees to engage with speakers sincerely, asking tactical questions about their challenges and successes, fostering a culture of shared learning.
Key Insights
-
•
Design ops maturity has significantly increased from 2019 to 2021, with more established teams.
-
•
Vulnerability and honesty are crucial for peer-learning communities to thrive.
-
•
Attendees should avoid comparing days to promote collaboration, not competition.
-
•
Real-world experiences, including failures, are invaluable for learning and growth in design ops.
-
•
Open discussions can lead to deeper understanding of staffing models and metrics in design operations.
-
•
The community is encouraged to actively engage with speakers and ask tactical questions.
-
•
Sharing culture insights is essential for driving customer and user success.
-
•
The day's talks promise actionable insights and hands-on experiences.
-
•
The notion of failure as a learning opportunity is a key theme throughout the session.
-
•
The emphasis on collaboration between designers and developers can lead to innovation without conflict.
Notable Quotes
"I'm the new rookie curator and I'm really excited about today."
"You should not compare days; that would be a crazy thing to do."
"We're focused on the evolution of design ops at scale."
"I want to know about bruises, I want to know about lessons learned."
"This is hard-won wisdom, gold pandand prospected from real experience."
"This is the real design ops where the rubber meets the road."
"We're building a community of craft here at this moment."
"Culture is such a key driver of customer and user success."
"Ask our speakers kind but tactical questions about how they got stuff done."
"It's a huge deal to celebrate vulnerability in our stories."
















More Videos

"Be prepared for change; change is imminent."
Jacqui FreyFlow and Superfluidity for Design Orgs
November 7, 2018

"The words we use should enable clear paths of understanding so recipients know their role."
Laura Gatewood Laine ProkayBeyond Buzzwords: Adding Heart to Effective Slack Communication
September 23, 2024

"When insights are communicated poorly, they lose value."
Johanna KollmannInsights-Driven Product Strategy: Get your Research to Count
December 6, 2022

"We will absolutely promise to let you know when these resources are available for you to enjoy."
Bria AlexanderDay 3 Welcome
September 25, 2024

"A great design solution for a poorly defined problem is infinitely worse than an average solution applied to a well-defined problem."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022

"The most underutilized asset in a retail environment is the store employees themselves."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
March 18, 2021

"At Salesforce, our values are at the core of what we do."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
September 8, 2022

"Be curious, understand what other people's experiences have been."
Adrian HowardSturgeon’s Biases
September 25, 2024

"I learned that design is a spoke on a wheel and that I had to stick to the brief, obey the chain of command and deliver polished pixel perfect designs."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
November 29, 2023