Enterprise UX 2016

Enterprise UX 2016

Videos

June 8, 2016

Wednesday, June 8, 2016 • Enterprise UX 2016

Adam Cutler • Design Studio Program Director, IBM Design
Karen Pascoe • SVP of User Experience, MasterCard
Ian Swinson • Global Head of UX, Anaplan
Susan Worthman • Business Design Strategist/Professor, California College of the Arts

Wednesday, June 8, 2016 • Enterprise UX 2016

Data Exhaust and Personal Data: Learning from Consumer Products to Enhance Enterprise UX

Sam Ladner • Sociologist and Researcher

Wednesday, June 8, 2016 • Enterprise UX 2016

Getting Out from Under Everyone: How to Escape the Paralysis of Getting Started

Russ Unger • Co-author of Liftoff!

Wednesday, June 8, 2016 • Enterprise UX 2016

Developing Experience Teams and Talent in the Enterprise

Karen Pascoe • SVP of User Experience, MasterCard

Wednesday, June 8, 2016 • Enterprise UX 2016

Designing and Driving UX Careers

Ian Swinson • Global Head of UX, Anaplan

Wednesday, June 8, 2016 • Enterprise UX 2016

Ted Booth • SVP Design, Dwellwell Analytics, Inc
Sam Ladner • Sociologist and Researcher
Fredrik Matheson • Experience Lead, BEKK
Russ Unger • Co-author of Liftoff!

Wednesday, June 8, 2016 • Enterprise UX 2016

Everything is About to Change: Software as Material

Greg Petroff • VP, Chief Design Officer, Cisco Secure, Cisco

Wednesday, June 8, 2016 • Enterprise UX 2016

First-time users, longtime strategies: Why Parkinson’s Law is making you less effective at work – and how to design a fix.

Fredrik Matheson • Experience Lead, BEKK

Wednesday, June 8, 2016 • Enterprise UX 2016

Enterprise Storytelling Sessions

Dan Willis • Consultant, U.S. Digital Service

Wednesday, June 8, 2016 • Enterprise UX 2016

People + Places + Practices = Outcomes

Adam Cutler • Design Studio Program Director, IBM Design

June 9, 2016

Thursday, June 9, 2016 • Enterprise UX 2016

Breaking Out of Ruts: Tips for Overcoming the Fear of Change

Steve Baty • Principal, Meld Studios

Thursday, June 9, 2016 • Enterprise UX 2016

Beyond the Toolkit: Spreading a System Across People & Products

Nathan Curtis • Design systems guru

Thursday, June 9, 2016 • Enterprise UX 2016

An Organizational Story: Salesforce Lightning Design System

Nalini P. Kotamraju • Vice President, Research & Insights, Salesforce

Thursday, June 9, 2016 • Enterprise UX 2016

Remaking the Making Company: Moving from Product to Experience

Maria Giudice • Co-author of Changemakers

Thursday, June 9, 2016 • Enterprise UX 2016

Making Sense of Enterprise UX

John Maeda • VP of Design and Artificial Intelligence, Microsoft

Thursday, June 9, 2016 • Enterprise UX 2016

Priority Zero: Some Things are More Equal than Others

Harry Max • Author of Managing Priorities

Thursday, June 9, 2016 • Enterprise UX 2016

Steve Baty • Principal, Meld Studios
Richard Dalton •
Maria Giudice • Co-author of Changemakers
Harry Max • Author of Managing Priorities

Thursday, June 9, 2016 • Enterprise UX 2016

Nathan Curtis • Design systems guru
Nalini P. Kotamraju • Vice President, Research & Insights, Salesforce
Jack Moffett • Senior Manager of UX, Boeing
Dawn Ressel • Experience Design Manager, Intuit

Thursday, June 9, 2016 • Enterprise UX 2016

Full-Stack User Experiences: A Marriage of Design and Technology

Dawn Ressel • Experience Design Manager, Intuit

Speakers

Quotes

"Can you show me your thought process? That’s really critical as the ability to articulate themselves."

"The insurance clerks were chained to their desks, no longer making quick social pop-overs to colleagues."

"If you’re the best front-end designer in West River Idaho with a good internet connection, we want to talk to you."

"Consumers are clamoring for payment to be embedded in their devices because payment can be a pain point in digital commerce."

"Why don’t we do what we do for users but apply it to our own careers? Absolutely nutty, right? So we did."

"What we underestimate is that enterprise work is essentially culture change, not just design work."

"Amazon Echo is the first technology my artist wife really loves because it's genuinely useful and gets smarter over time."

"What you want is a multiplication so that you can have people do the same work but have more people doing it so you'll feel more important."

"The prototype caught fire because the motor and axle were misaligned — my design didn’t consider the physical realities."

"Behavior over time is your culture; it’s how you choose to behave and incentivize others to behave."

"We lose fights as cyclists when confronted by cars, and that loss shapes my perspective today."

"Google’s Material Design has echoes of design decisions flowing through many of their applications."

"The success of SLDS is not about the technology itself but about people and relationships."

"Change really cannot be done by any individual person. Change is a team sport."

"It’s the innovators who can listen to what is unsaid where research has the biggest impact."

"Priorities don't necessarily need to be in a list but even unspoken priorities drive the work that's getting done."

"I relied very largely on just qualitative information and looking for patterns from talking to over 100 people in a 9,000-employee company."

"If your organization is healthy, the haters pretty quickly get marginalized."

"A true design system must have a single source of truth in code."