Jack Moffett
Senior Manager of UX, Boeing
Jack Moffett is a UX manager in Boeing Global Services' Customer Experience team where he is supporting DesignOps efforts for Training Solutions and Digital Aviation Solutions, building a UX training program, and managing a CX metrics team. With degrees in both Graphic Design and Interaction Design, over 20 years of enterprise experience, and well over a decade of adjunct teaching, he has a wealth of knowledge about design process, methods, tools, and practice and the passion to share it with others.
Jack has designed software tools for Boeing, Lockheed Martin, Shell, DaimlerChrysler, Eaton, and many organizations within the U.S. military, including Joint Service Explosive Ordnance Disposal, Naval Reactors, and NCIS. He has authored two books, co-founded IxDA Pittsburgh, speaks at conferences regularly, and writes about design on designaday.tumblr.com.
Rosenverse talks by Jack:
" Design influence is messy and requires clear articulation of how we serve business and customer success. "
UX Metrics That Matter and The Future of our Design at Scale Conference: A Community Conversation
September 22, 2022
" Steve Denning says SAFe is codified bureaucracy where the customer is almost totally absent. "
SAFe or Sorry?
May 29, 2019
" I try to position the system as an enabling force for designers to succeed better, not as confines or limits. "
Discussion
June 9, 2016
