Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" Funding models remain the biggest challenge in enterprise UX, deeply tied to power dynamics. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" We’ve loaded ourselves up with lots of outsiders with outsider perspectives to understand the enterprise better. "
Theme 3: Intro
January 8, 2024
" Queerness is change. The power to shape that change is within every one of us. "
Enterprise Storytelling Sessions
June 3, 2019
" We love small teams because we move fast and break things and figure things out on the fly. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Selling an ideal solution to an organization never works. You push a good start and adapt as you go. "
Filling the Void
November 7, 2018
" We dug this hole ourselves by never asking how the client delivers designs after we hand them over. "
Enterprise Storytelling Sessions
June 14, 2018
" We’re going to say fortunately, and she’s going to say a sentence. Then we say unfortunately, and he’s going to say a sentence connected to that sentence. "
Enterprise Storytelling Sessions
June 8, 2017
" The prototype caught fire because the motor and axle were misaligned — my design didn’t consider the physical realities. "
Enterprise Storytelling Sessions
June 8, 2016
" A typical enterprise customer has like five analysts who need a login, not millions of users. "
Enterprise Storytelling Sessions
May 13, 2015