Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:
" The grownups’ table is where we talk about business problems and organizational complexity, not just sketching. "
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025
" The theme reminds me of serial killers who live in neighborhoods for decades without anyone knowing what’s hidden inside. "
Theme 3: Intro
January 8, 2024
" In a fight, there’s a winner and a loser. But for a product to be successful, it has to work both for users and business. "
Enterprise Storytelling Sessions
June 3, 2019
" I would in no way describe what we did as great UX, but constantly beating them over the head with UX solutions, they can’t unsee it. "
Panel Discussion: Integrating DesignOps
November 7, 2018
" Once people have seen the value of involving users and design, they can’t unsee it—no matter the churn or setbacks. "
Filling the Void
November 7, 2018
" Simple, basic, consistent actions over time deliver big results when working with engineers. "
Enterprise Storytelling Sessions
June 14, 2018
" Unfortunately, that was very good. "
Enterprise Storytelling Sessions
June 8, 2017
" I don’t want to be a troublemaker, I just want to poke holes so we can make positive outcomes for the people we serve. "
Enterprise Storytelling Sessions
June 8, 2016
" It's okay. I just wish it were a little bit jazzier and sexier. "
Enterprise Storytelling Sessions
May 13, 2015
