Dan Willis

" The hardest talk of all time is five minutes, not 30 or 45. "

" The theme reminds me of serial killers who live in neighborhoods for decades without anyone knowing what’s hidden inside. "

" Make an uncredible experience credible. That was the directive from organizational resistance to UX. "

" Collective consciousness cannot be asked to happen overnight; it’s a game of patience. "

" The only time you get to build design ops at the same time as the organization structure is like in startups, but they’re so chaotic you don’t get to enjoy it. "

" Admitting you’re wrong is the most efficient way I know of building trust. "

" Watch my lips and my body language if you’re starting to lose the timing on the word. "

" One out of every 12 men have some form of color blindness — that was overlooked until we changed our flag icons and got tears of thanks. "

" Are we bold enough to ditch the user interface in favor of a better experience, a transparent one? "