Dan Willis
Consultant, U.S. Digital Service
Dan Willis is a designer and consultant helping the U.S. Digital Service fix the federal government one project at a time. He led a major DesignOps effort at U.S. Citizenship and Immigration Services and is currently helping FEMA overhaul its approach for creating enterprise software. Willis led design teams at PBS, Marriott and The Washington Post and his consulting clients have included Volkswagen, the Royal Bank of Canada and the American Museum of Natural History. A frequent speaker at international, national and local UX-related conferences, he is the co-author and illustrator of Designing the Conversation: Techniques for Successful Facilitation.
Rosenverse talks by Dan:

"There were people who had much more complexity than I did to manage."
10 Years of Enterprise UX: Reflecting on the community and the practice
June 18, 2025

"I'm feeling really self-conscious about that"
Theme 3: Intro
January 8, 2024

"User experience is about the intersection of user needs and business goals."
Enterprise Storytelling Sessions
June 3, 2019

"You're always better when you connect what you're doing to what they've expressed they need."
Panel Discussion: Integrating DesignOps
November 7, 2018

"You have to create a safe space for designers or their work won't survive."
Filling the Void
November 7, 2018

"You know, we're in a hole, we've got to start building a ladder. Here's this ladder, and you guys get to finish it."
Enterprise Storytelling Sessions
June 14, 2018

"You guys have to keep up as we do that six times."
Enterprise Storytelling Sessions
June 8, 2017

"It's okay to say I don't know what I'm doing."
Enterprise Storytelling Sessions
June 8, 2016

"In mature markets, transparency is the highest form of experience."
Enterprise Storytelling Sessions
May 13, 2015