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Discussion
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Wednesday, June 8, 2016 • Enterprise UX 2016
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Speakers: Adam Cutler , Karen Pascoe , Ian Swinson and Susan Worthman
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Summary

In this engaging session, a panel comprising design leaders Adam, Ian, and others shares insights into crucial aspects of the design profession. They discuss effective hiring interview questions, emphasizing the importance of understanding a designer's thought process and problem-solving techniques. The panelists address the challenges and solutions of managing globally distributed teams, highlighting the significance of communication tools and collaborative workshops. They explore the intricacies of career development within design, including how to effectively assess skills through one-on-one interactions and provide constructive feedback. Additionally, they tackle the often problematic issue of job titles in the design industry and the need for clarity and simplicity. Overall, the discussion is rich with practical insights for aspiring and current design professionals in navigating their careers and leading teams effectively.

Key Insights

  • The best hiring question is to ask candidates to show their design process and articulate their thoughts.

  • Effective remote team management requires collaboration tools and a strong understanding of cultural nuances.

  • Career growth in design relies on understanding organizational values and creating a pitch that aligns personal goals with company needs.

  • Constructive feedback should be delivered in one-on-one settings to ensure clarity and support personal development.

  • Job titles in design can often distract from the actual work, and focus should shift toward impact and contribution.

Notable Quotes

"Can you show me your thought process? That's really critical."

"What is the problem that you're trying to solve?"

"I love it when they give examples of bad approaches and explain why."

"You can't be too dogmatic about the message; have a good story that people can retell."

"You really need strong players in the region to manage global teams effectively."

"Folks in the region often have divided loyalty between global teams and local teams."

"If you're providing a solution, people want to know the next steps to get better."

"What you need to focus on is how to help people connect with what they're making."

"Don't be cool; be good."

"Invest in leading and managing your teams; they need your support."

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