Rachel Posman
Co-author of The Design Conductors
Rachel Posman is a seasoned Design Operations leader driven by the opportunity to empower teams to deliver customer and business success while achieving personal and professional growth. Currently, Rachel leads the Central DesignOps team for Salesforce’s global UX organization, which designs programs, processes, and systems that enable the design of great product and employee experiences. Previously, she led design and research operations at Uber Eats, and was a Design Program Management leader for the service and experience design teams at Capital One, Adaptive Path, and others. Rachel draws inspiration from her background in business, design strategy, service design, and a first career as a professional ballet dancer, blending these disciplines into her holistic approach to problem-solving and leadership in DesignOps.
Rosenverse talks by Rachel:
"We should focus on user success rather than just product or design disciplines."
"Ask Me Anything" with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors
September 25, 2024
"These frameworks are just not good enough for design ops."
Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps
September 24, 2024
"We're removing the need to reinvent the wheel when teams are solving similar problems."
Two Sides of the DesignOps Coin: Teams Ops and Product Ops
January 8, 2024
"We want to create a book that has many different voices and many different practical examples."
Bring your DesignOps Story to Life! The Definitive DesignOps Book Jam
October 3, 2023
"Quality suffered because we were trying to do all things well."
A Closer Look at Team Ops and Product Ops (Two Sides of the DesignOps Coin) (Videoconference)
November 19, 2020
"{"quote":"It is very vital because that can give you actual quantification of those feelings."}"
The Bigger Picture: A Panel Discussion
October 23, 2019
