Kate Towsey
Author of Research That Scales
Kate Towsey is an independent strategist, coach, and advisor. For more than a decade, she has been at the forefront of ResearchOps. The inventor of the widely used acronym PWDR (pau·duh) for “people who do research,” Kate also wrote some of the earliest blog posts about setting up research operations, founded the ResearchOps Community, and launched the #WhatisResearchOps movement, putting ResearchOps on the map.
In 2019, she stepped back from the ResearchOps Community and started the Cha Cha Club, a members’ club for full-time ResearchOps professionals, which she runs to this day. Over twenty years, Kate has delivered operations in ecommerce, education, government, retail, and tech. She built and managed the Atlassian ResearchOps team, widely recognized as the benchmark for scaling research services and systems to hundreds of people. Learn more at katetowsey.com, or find her on LinkedIn, Medium, or Substack
Rosenverse talks by Kate:

"Community building is essential for adoption and engagement in research operations."
Ask Me Anything (AMA) with Kate Towsey
April 2, 2025

"Measuring our impact and aligning it with our values will always define our success in research."
Theme Panel
March 11, 2025

"You cannot deliver a one-size-fits-all service to every researcher; it needs to be customized."
The State of ResearchOps: More Than Just Theory
June 20, 2019