Summary
Join panel moderator Maisee Xiong and Salesforce DesignOps practitioners for a conversation about what it means to build values-driven DesignOps programs, tools and relationships in order to cultivate belonging and prepare our global design teams to deliver their best work. Together we will: Discuss practical ways to weave values into our Ops work Consider what’s necessary to build community and culture for hybrid design teams Understand how effective onboarding tools can help new team members feel welcome Identify the design practices and tools that keep teams and leaders aligned
Key Insights
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Values are principle-driven beliefs that shape individual and community actions.
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Operationalizing values can foster belonging and inclusivity in a design team.
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Salesforce uses the V2Mom framework to clarify vision, values, and objectives for teams.
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Creating intentional team interactions can enhance connection among remote workers.
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Peer recognition programs can significantly boost team morale and cohesion.
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Values such as kindness can manifest in simple practices like checking in on team members.
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New hires' onboarding processes should be designed with input from recent hires to ensure relevance.
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Consistent communication helps maintain transparency and trust within the team.
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Adapting to change is easier when teams adhere to their core values.
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Values shape decision-making and guide leaders in maintaining team culture.
Notable Quotes
"Values-driven design Ops cultivates the sense of belonging within teams."
"At Salesforce, our values are at the core of what we do."
"The V2Mom framework helps us align our personal and company values effectively."
"Creating intentional moments for connection is essential for a geographically distributed team."
"Peer recognition programs like shout-out Thursdays are low-effort yet high-impact."
"Trust is the foundation of our team's culture and needs to be maintained during changes."
"Always remember the power of your values in times of doubt and change."
"Onboarding processes should empower new hires to integrate smoothly into the team."
"Practicing design thinking isn't just for design work; it applies to operations too."
"The values we uphold guide how we experience and influence team dynamics."
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