Summary
What’s the most important question regarding today’s theme of innovation that we, as a community, need to address? We’ve asked you, you’ve spoken—and now we’ll tackle it with the aid of Jon and some of today’s speakers.
Key Insights
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AI can optimize design processes and improve efficiency.
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There is a need for stewardship within design operations to maintain a balance between innovation and organizational integrity.
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Establishing clear core values within teams facilitates better collaboration and focus on innovation.
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Fostering a culture of empathy among team members enhances creative problem-solving.
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Effective workshops require not only innovative ideas but also improved relationships and communication among participants.
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Standardizing operational processes across teams can reduce friction and enhance productivity.
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Understanding user needs is critical to driving meaningful innovation in design.
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AI can handle routine tasks but should not replace human judgment and accountability.
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Organizations need to manage the tension between optimizing for business needs and creating customer value.
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Successful innovation often requires patience and gradual integration of new tools and practices.
Notable Quotes
"Hi, my name is Joe Mesman. I have a couple decades under my belt as a designer and researcher."
"In order to move things forward, it’s an invitation and you’re bringing people along with you."
"Getting honing in on one single thing and focusing on that innovative idea is critical."
"It’s about having visibility from that atomic unit to the organism level."
"AI will have outsize impacts in certain areas, but it won't transform everything all at once."
"AI can provide approximations that allow us to achieve our goals faster."
"There's always that rhythm and tempo from the organization to the people using whatever innovation is going to be."
"If we focus too narrowly on certain goals, we risk overload and unsustainable work practices."
"You have to get to the person on a human level; relationships drive success."
"Emphasizing empathy in design helps dismantle biases and foster better collaboration."
More Videos
"Happier designers lead to lower attrition rates."
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"We think in environments and with the things around us."
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April 5, 2024
"We want the data to be at your fingertips."
Prabhas Pokharel Mayo NissenOrder and Chaos: New Ways of Collaborating on Synthesis and Storytelling
March 10, 2022
"In today’s world, accessibility doesn’t stop at the desktop and often it doesn’t even start at the desktop."
Sam ProulxMobile Accessibility: Why Moving Accessibility Beyond the Desktop is Critical in a Mobile-first World
March 10, 2022
"Storytelling is a powerful tool that can increase the retention and impact of our research findings."
Roberta Dombrowski Sam Duong WoloszynskiMaking Research a Team Sport
March 11, 2022
"There's a tendency that once we've made this big mega map, we think we've captured it all."
Josina VinkNavigating the pitfalls of systems thinking in service design
December 4, 2024
"Efficiency often leads to more work rather than more free time, exacerbating burnout."
Angelos ArnisNavigating the Rapid Shifts in Tech's Turbulent Terrain
October 2, 2023
"We are DBNDC, the dog business and dog company."
Ted NewardTheme 4: Enterprise Organizational Journey
June 4, 2019
"Change has to come from within the community."
Maria SkaadenPanel Discussion: Methodologies and Work Environments
November 8, 2018
