Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Day 3 Welcome
Gold
Wednesday, September 25, 2024 • DesignOps Summit 2024
Share the love for this talk
Day 3 Welcome
Speakers: Bria Alexander
Link:

Summary

Bria opens the final day of Design Ops Summit 2024 by recapping the previous days' themes—resilience curated by Bria herself and impact curated by France Alana—and introduces the day's theme of innovation, curated by John Kuda. She emphasizes the quality and accessibility of both the main and sponsor sessions, noting that sponsor sessions are free and high content without sales pitches. Bria provides housekeeping information, including conference timings (defaulted to Pacific Standard Time), how to access the schedule, breaks between sessions, and how to utilize the digital swag bag with QR codes or direct links. She encourages active participation through Slack, especially by posting questions in speaker-specific threads, and highlights support channels for technical or customer service issues. Additionally, Bria recognizes Lauren Cantor, the house librarian, for her role in curating and sharing session resources and applauds the sponsors for their vital contributions. She closes by underscoring the importance of kindness, respect, and adherence to the conference's code of conduct to foster a supportive virtual community.

Key Insights

  • The Design Ops Summit has a curated thematic progression: resilience, impact, and innovation over its three days.

  • Sponsor sessions are free, high-quality content designed as an accessible entry point to the conference.

  • Conference timing defaults to Pacific Standard Time but can be adjusted by attendees on the website.

  • Slack is the primary platform for interaction, with dedicated threads per speaker for questions.

  • Bria emphasizes the importance of posting speaker questions in the correct Slack threads for better visibility.

  • Lauren Cantor, the house librarian, plays a vital role in resource curation, ensuring materials are available quickly after sessions.

  • The conference provides structured breaks of at least 10 minutes between sessions to reduce fatigue.

  • A virtual swag bag with sponsor offers is made accessible via a QR code and direct URL for easy attendee engagement.

  • A dedicated customer service Slack channel helps resolve technical or access issues promptly.

  • The conference promotes a culture of kindness, respect, and mutual support through a clear code of conduct.

Notable Quotes

"We are back and we are right on time. Eight o'clock on the dot."

"We talked all about resilience, curated by myself yesterday."

"Impact curated by France Alana was outstanding."

"We are closing out design ops 2024 with innovation curated by the incomparable John Kuda."

"Sponsor sessions are optional but incredibly high content and not sales pitches."

"If you want to invite a friend or colleague, the sponsor sessions are free and awesome to attend."

"Please put your questions for a specific speaker in the associated thread for the talk."

"Lauren Cantor is our house librarian and has made an outstanding contribution to the conference."

"No need to take notes — session notes, sketch notes, resources, videos and decks will be shared after presentations."

"We are obligated to treat each other with kindness and respect as part of this virtual community."

Ask the Rosenbot
Sam Proulx
Prototype Reviews, People With Disabilities, and You
2021 • DesignOps Summit 2021
Gold
Alexia Cohen
Increasing Health Equity and Improving the Service Experience for Under-Served Latine Communities in Arizona
2024 • Advancing Service Design 2024
Gold
Theresa Slate
Why Changing Hearts & Minds Doesn’t Work When Promoting DE&I Efforts, but Checklists Do
2023 • DesignOps Summit 2023
Gold
Bria Alexander
Day 2 Welcome
2024 • DesignOps Summit 2024
Gold
Alana Washington
(Remote) Service Design: A Transformation Case Study
2022 • Design at Scale 2022
Gold
Ted Booth
Discussion
2016 • Enterprise UX 2016
Gold
Nicole Aleong
What UX research can learn from other research practices [Advancing Research Community Workshop Series]
2023 • Advancing Research Community
Emily Williams
When UX Research and Institutional Racism Collide: A Case Study
2021 • Advancing Research 2021
Gold
Peter Van Dijck
Designing AI-first products on top of a rapidly evolving technology
2025 • Designing with AI 2025
Gold
Emily Eagle
Can't Rewind: Radio and Retail
2019 • Enterprise Experience 2019
Gold
Dawn Ressel
Full-Stack User Experiences: A Marriage of Design and Technology
2016 • Enterprise UX 2016
Gold
Amy Parness
Scaling Sustainability: Complementary strategies that drive long-term success
2025 • Climate UX Interest Group
Samuel Proulx
From Standards to Innovation: Why Inclusive Design Wins
2025 • DesignOps Summit 2025
Gold
Dalia El-Shimy
So You've Got a Seat at the Table. Now What?
2020 • Advancing Research 2020
Gold
Asia Hoe
Partnering with Product: A Journey from Junior to Senior Design
2023 • Design in Product 2023
Gold
Catt Small
Craft a Vision that Actually Gets Shipped
2026 • Rosenfeld Community

More Videos

Brian Moss

"Researchers are professionals; we need to set clear expectations but then trust them to do their jobs effectively."

Brian Moss

What Does it Mean to be a Resilient Research Team?

March 9, 2022

Randolph Duke II

"Laura let out a sigh of relief and said, I don’t think I could ever recover the way that you did."

Randolph Duke II

War Stories LIVE! Randy Duke II

March 30, 2020

Kwabena Opoku

"Stories don’t work by extraction, people tell them and you listen."

Kwabena Opoku Leonie Annor-Owiredu Sam Ladner

Methodological toolkit for unique research impact

March 11, 2026

Anna Avrekh

"Bad data in, bad data out — making sure research participants are diverse by race, gender, tenure, and location is crucial for inclusive products."

Anna Avrekh Amy Jiménez Márquez Morgan C. Ramsey Catarina Tsang

Diversity In and For Design: Building Conscious Diversity in Design and Research

June 9, 2021

Noah Bond

"Social media algorithms prioritize engagement over accuracy, exacerbating echo chambers and polarizing discourse."

Noah Bond

Redefining truth and inclusivity: Navigating data ownership and ethical research in the age of disinformation

March 11, 2025

Sara Asche Anderson

"Being human is the foundation—seeing the person on the other side of the conversation as a human being."

Sara Asche Anderson Jamie Kaspszak

Not Your Ordinary Re-Brand: Design's Path to Driving Customer Obsession at Best Buy

January 8, 2024

Tricia Wang

"Linear perspective created the myth that one single perspective can represent objective truth, which led to many misunderstandings."

Tricia Wang

Spatial Collapse: Designing for Emergent Culture

January 8, 2024

Soma Ghosh

"Giving ChatGPT custom instructions is like training your alien."

Soma Ghosh Savina Hawkins Dave Hoffer Rob Thomas Victor Udoewa

What emerging methods are advancing UX research [Advancing Research Community Workshop Series]

September 28, 2023

Sharon Banh

"When participants interact with researchers of different backgrounds, it can deeply affect their responses and the authenticity of data."

Sharon Banh Dave Hora Marieke McCloskey Alicia Zhong

Reimagining research: What does the field need to grow? [Advancing Research Community Workshop Series]

October 16, 2024