Summary
What are some of the ways DesignOps has changed over the past few years? Where does it seem to be going? And, how can we, as DesignOps professionals lend clarity, focus, and direction to our profession as it continues to evolve? In our closing panel, featured presenters come together for a facilitated conversation to sum up our conference themes, share newly gained insights, and suggest next steps that we can take as individuals and as a practice to continue moving forward.
Key Insights
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Write charters for clarity with teams
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Sharing resources can prevent reinventing the wheel
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Understanding oneself is key in design operations
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Empathy is essential in high-demand environments
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Knowledge management is a growing field in design ops
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Networking should be reframed as building community
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Utilize cross-functional relationships to drive change
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Measure design Ops impact through actionable metrics
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Diversity of backgrounds enhances design operations roles
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Embrace change through effective change management strategies.
Notable Quotes
"One favorite insight was the importance of writing a Charter to get clarity with your team."
"We hope that these summits will motivate organizations to share more resources."
"Don't deny who you're meant to be; your perceived weaknesses can be your superpower."
"Just because you don't see empathy at the top doesn't mean you can't be the change."
"Capture insights to communicate challenges to upper management."
"The next big thing will be Knowledge Management."
"Growing your design ops role can come from any background, it's about transferable skills."
"Don’t be afraid to connect with HR or other departments for change management."
"Your next big opportunity could be right here, right now."
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Billy CarlsonIdeation tips for Product Managers
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"It’s crucial to bridge connections between different teams to avoid siloed insights and foster collaboration."
Catherine DubutBridging Physical and Digital Spaces: Approaches to Retail Service Design
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"The V2Mom framework helps us align our personal and company values effectively."
Kim Holt Emma Wylds Pearl Koppenhaver Maisee XiongA Salesforce Panel Discussion on Values-Driven DesignOps
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"What's the last bad experience you had with another discipline?"
Adrian HowardSturgeon’s Biases
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"I learned that design is a spoke on a wheel and that I had to stick to the brief, obey the chain of command and deliver polished pixel perfect designs."
Asia HoePartnering with Product: A Journey from Junior to Senior Design
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