Rosenverse

This video is only accessible to Gold members. Log in or register for a free Gold Trial Account to watch.

Log in Register

Most conference talks are accessible to Gold members, while community videos are generally available to all logged-in members.

Connecting the Ops: Plenary Panel and Closing Circle
Gold
Friday, September 9, 2022 • DesignOps Summit 2022
Share the love for this talk
Connecting the Ops: Plenary Panel and Closing Circle
Speakers: Deanna Washington , Bria Alexander , Jon Fukuda , Saara Kamppari-Miller and Farid Sabitov
Link:

Summary

What are some of the ways DesignOps has changed over the past few years? Where does it seem to be going? And, how can we, as DesignOps professionals lend clarity, focus, and direction to our profession as it continues to evolve? In our closing panel, featured presenters come together for a facilitated conversation to sum up our conference themes, share newly gained insights, and suggest next steps that we can take as individuals and as a practice to continue moving forward.

Key Insights

  • Write charters for clarity with teams

  • Sharing resources can prevent reinventing the wheel

  • Understanding oneself is key in design operations

  • Empathy is essential in high-demand environments

  • Knowledge management is a growing field in design ops

  • Networking should be reframed as building community

  • Utilize cross-functional relationships to drive change

  • Measure design Ops impact through actionable metrics

  • Diversity of backgrounds enhances design operations roles

  • Embrace change through effective change management strategies.

Notable Quotes

"One favorite insight was the importance of writing a Charter to get clarity with your team."

"We hope that these summits will motivate organizations to share more resources."

"Don't deny who you're meant to be; your perceived weaknesses can be your superpower."

"Just because you don't see empathy at the top doesn't mean you can't be the change."

"Capture insights to communicate challenges to upper management."

"The next big thing will be Knowledge Management."

"Growing your design ops role can come from any background, it's about transferable skills."

"Don’t be afraid to connect with HR or other departments for change management."

"Your next big opportunity could be right here, right now."

More Videos

Lona Moore

"Most of our classes aren’t even taught in English, based on local needs."

Lona Moore

Scaling Design Beyond Designers

June 11, 2021

Gillian Salerno-Rebic

"Organizations often face the challenge of being cost-averse and relying on quick insights, which can be a trap if not managed properly."

Gillian Salerno-Rebic Mark Micheli

Redefining Speed and Scale: How Accenture’s GrowthOS Uses AI-Simulated Insights to Reduce Risk and Accelerate Innovation

June 10, 2025

Tricia Wang

"Emergent culture arises every time there's a spatial collapse throughout history."

Tricia Wang

Spatial Collapse: Designing for Emergent Culture

January 8, 2024

JD Buckley

"UX ROI is the latest buzzword in the UX field, demanding attention from all corners of the industry."

JD Buckley

Communicating the ROI of UX within a large enterprise and out on the streets

June 14, 2018

Helen Armstrong

"This is such a vast terrain of possibilities for designers right now."

Helen Armstrong

Augment the Human. Interrogate the System.

June 7, 2023

Jonathon Colman

"Where there's life, there's hope."

Jonathon Colman

How to Maximize the Impact of Content Design

January 8, 2024

Rob Mitzel

"We needed to change to focus more on making better UX versus who does the work."

Rob Mitzel Sébastien Malo

The Tale of Two Companies: Building a Successful UX Practice in a Century-Old Enterprise

January 8, 2024

Catt Small

"Change the incentive structure to promote strategic design thinking among teams."

Catt Small

Moving from Execution to Strategy as a Designer

December 6, 2022

"We've thought about maybe having a producer at that level."

Panel Discussion: Communicating the Value of DesignOps

November 7, 2018