Summary
The way we build applications has changed dramatically with every major platform shift: mainframe to PC, web to mobile, and now AI. Luke Wroblewksi, author of Web Form Design and Mobile First, will chart the evolution of AI product design from behind-the-scenes AI models and chat interfaces to agent management and beyond. He'll show how designing AI applications isn't about where to add chat—it's about using AI to solve UX challenges in onboarding, search, customization, task management, and more.
Upcoming events
Designing From the Inside Out: How Method Acting Can Inspire Design Research
More Videos
"Executives only like things in threes, but if you do a three by three, you can get away with nine boxes—that's the max executive information processing."
John CutlerThe Alignment Trap
November 29, 2023
"Learning invalidates being right as the currency of research and product decisions."
Monty HammontreeThe Future of UX Research
December 3, 2020
"I didn’t understand the people who would be using it, so it was not received well and shut down quickly."
Matt StoneScaling Empathy, A Case Study in Change Management
June 11, 2021
"Promoting design means business growth, it’s been empirically demonstrated."
Gonzalo GoyanesDesign ROI: Cover a Little, Get a Lot
September 8, 2022
"If we focus on energy management data points instead of just saying sustainable, that wins over more people."
Amy ParnessScaling Sustainability: Complementary strategies that drive long-term success
May 29, 2025
"One theme was very clear and that was around the future."
Alana WashingtonTheme 3 Intro
October 1, 2021
"If you are building or deploying AI that impacts people, you need to document everything."
Patrizia BertiniDesigning Within the Lines: How the EU AI Act Can Spark Better AI Innovation
December 11, 2025
"We prepare intensively for the logistics and safety of participants but rarely prepare ourselves for the emotional impacts."
Jane Reid Janice HannawaySelf-care in User Research
April 2, 2020
"Getting exact endorsement from the top helps your cause immensely."
Nathan CurtisBeyond the Toolkit: Spreading a System Across People & Products
June 9, 2016