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How AI will Change DesignOps Tooling
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Tuesday, October 3, 2023 • DesignOps Summit 2023
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How AI will Change DesignOps Tooling
Speakers: Louis Rosenfeld , Billy Carlson , Jon Fukuda and Maria Taylor
Link:

Summary

AI's impact on DesignOps tools: forget the if part--we've squarely moved on to when and how. The real question is this: are you ready for how AI will change your work as a DesignOps professional? Join us for a panel discussion with the companies that are envisioning or already utilizing artificial intelligence to dramatically change the practice of Design Operations.

Key Insights

  • AI serves as an intelligence assistant rather than real intelligence, requiring user oversight and intervention.

  • Limina employs AI for various operational processes, including HR and onboarding, ensuring client data protection.

  • Balsamiq is exploring AI applications in low-fidelity design processes while considering ethical implications.

  • Onboarding can benefit from AI through personalized, self-service processes using chat interfaces.

  • AI can be a powerful tool for quickly generating design ideas and iterations, but human input remains crucial in final decisions.

  • Organizations must balance the advantages of AI with environmental concerns due to its carbon footprint.

  • AI's integration should support, not replace, human creativity and expertise in design.

  • AI could enhance collaboration across design systems and various disciplines by providing user-friendly interfaces.

  • The development of AI tools is still at a stage where they can assist but not independently generate insights in research.

  • Evolving AI technologies will require ongoing dialogue about ethical use and implications for employment and privacy.

Notable Quotes

"There's a lot happening that we feel we can be a part of."

"AI needs to learn more about UX and all the craft areas that are part of it."

"We have to be really careful that the inclusion of AI isn't actually putting us further back on our journey."

"AI could help create a self-onboarding process that presents information as you need it."

"We can use AI to generate ways to visualize and iterate designs, but human input remains essential."

"Right now, AI is a great automated assist; it is not yet an insight generator."

"If you're not providing specific prompts, you run into problems with AI outputs."

"AI can be used to bridge communication gaps between designers and engineers."

"This assistant will not do everything; you must remain in charge of it."

"The next level will be using LLMs to interpret existing documentation and serve it up meaningfully."

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