Summary
AI's impact on DesignOps tools: forget the if part--we've squarely moved on to when and how. The real question is this: are you ready for how AI will change your work as a DesignOps professional? Join us for a panel discussion with the companies that are envisioning or already utilizing artificial intelligence to dramatically change the practice of Design Operations.
Key Insights
-
•
AI serves as an intelligence assistant rather than real intelligence, requiring user oversight and intervention.
-
•
Limina employs AI for various operational processes, including HR and onboarding, ensuring client data protection.
-
•
Balsamiq is exploring AI applications in low-fidelity design processes while considering ethical implications.
-
•
Onboarding can benefit from AI through personalized, self-service processes using chat interfaces.
-
•
AI can be a powerful tool for quickly generating design ideas and iterations, but human input remains crucial in final decisions.
-
•
Organizations must balance the advantages of AI with environmental concerns due to its carbon footprint.
-
•
AI's integration should support, not replace, human creativity and expertise in design.
-
•
AI could enhance collaboration across design systems and various disciplines by providing user-friendly interfaces.
-
•
The development of AI tools is still at a stage where they can assist but not independently generate insights in research.
-
•
Evolving AI technologies will require ongoing dialogue about ethical use and implications for employment and privacy.
Notable Quotes
"There's a lot happening that we feel we can be a part of."
"AI needs to learn more about UX and all the craft areas that are part of it."
"We have to be really careful that the inclusion of AI isn't actually putting us further back on our journey."
"AI could help create a self-onboarding process that presents information as you need it."
"We can use AI to generate ways to visualize and iterate designs, but human input remains essential."
"Right now, AI is a great automated assist; it is not yet an insight generator."
"If you're not providing specific prompts, you run into problems with AI outputs."
"AI can be used to bridge communication gaps between designers and engineers."
"This assistant will not do everything; you must remain in charge of it."
"The next level will be using LLMs to interpret existing documentation and serve it up meaningfully."
















More Videos

"Thank you for your hard work in support of the curation process."
Bria AlexanderOpening Remarks
June 11, 2021

"You might be saying, I'm just a project manager or I'm just a designer, but I call bullshit on that."
April ReaganLook, Think, Act: The Futures-Smart Design Organization
October 1, 2021

"When we focus solely on the design team, we risk creating silos that can hinder our impact."
Bria Alexander Patrizia Bertini Peter Boersma Jon Fukuda Dave Malouf Theresa Slate Changying (Z) ZhengCharting the future of DesignOps: A community workshop
April 18, 2024

"You can operationalize empathy to create better relationships and maintain team morale."
Meredith Black Elyse HornbacherBuilding Community and Common Trends to Look for in 2021
December 17, 2020
"We also looked at various measures of delight."
Discussion
June 9, 2017

"Perhaps simply about reordering your tasks, whether within design or cross-functional teams."
Tiffany ChengDesigning in a Pandemic: Integrating Speed and Rigor
June 9, 2022

"Providing proof of UX efforts' ROI to stakeholders is critical for ongoing investment."
Dana Bishop2022: The Year UX Demonstrates its Business Impact
March 11, 2022

"Understanding your research practice as pace layers allows you to level up your research leadership."
Brigette MetzlerScaling ResearchOps: Helping Researchers do Their Best Work
March 30, 2020

"We're entering an environment where it's easier to write software than ever."
Greg PetroffEverything is About to Change: Software as Material
June 8, 2016