Key Insights

• •

  AI is best framed as a powerful junior assistant rather than an autonomous intelligence in design operations.

• •

  Limina uses AI primarily for operational support like onboarding, marketing, and synthesizing contract details, avoiding client data input.

• •

  Environmental impact is a key consideration in adopting AI, as AI technologies have significant carbon footprints relevant to organizations pursuing sustainability certifications like B Corp.

• •

  Balsamiq focuses on low-fidelity wireframing and is cautious about rushing AI integration due to ethical and market pressures.

• •

  Ethical concerns about AI include potential job displacement, intellectual property issues, and legal risks raised by hallucinated AI outputs.

• •

  AI can enhance onboarding by offering personalized, self-service chat interfaces that provide only relevant context and documentation as needed.

• •

  Current AI tools aid UX research by automating transcription and summarization but cannot yet reliably generate deep user insights without expert oversight.

• •

  AI is poised to act as a conversational interface or connective tissue linking design systems across disciplines such as design, engineering, and product management.

• •

  Successful AI integration requires human experts to train and guide AI with precise prompts and taxonomies to avoid bias and irrelevant output.

• •

  Organizations may develop proprietary AI models specialized to their internal knowledge bases and workflows, requiring roles like AI engineers dedicated to that purpose.

Notable Quotes