Summary
AI's impact on DesignOps tools: forget the if part--we've squarely moved on to when and how. The real question is this: are you ready for how AI will change your work as a DesignOps professional? Join us for a panel discussion with the companies that are envisioning or already utilizing artificial intelligence to dramatically change the practice of Design Operations.
Key Insights
-
•
AI serves as an intelligence assistant rather than real intelligence, requiring user oversight and intervention.
-
•
Limina employs AI for various operational processes, including HR and onboarding, ensuring client data protection.
-
•
Balsamiq is exploring AI applications in low-fidelity design processes while considering ethical implications.
-
•
Onboarding can benefit from AI through personalized, self-service processes using chat interfaces.
-
•
AI can be a powerful tool for quickly generating design ideas and iterations, but human input remains crucial in final decisions.
-
•
Organizations must balance the advantages of AI with environmental concerns due to its carbon footprint.
-
•
AI's integration should support, not replace, human creativity and expertise in design.
-
•
AI could enhance collaboration across design systems and various disciplines by providing user-friendly interfaces.
-
•
The development of AI tools is still at a stage where they can assist but not independently generate insights in research.
-
•
Evolving AI technologies will require ongoing dialogue about ethical use and implications for employment and privacy.
Notable Quotes
"There's a lot happening that we feel we can be a part of."
"AI needs to learn more about UX and all the craft areas that are part of it."
"We have to be really careful that the inclusion of AI isn't actually putting us further back on our journey."
"AI could help create a self-onboarding process that presents information as you need it."
"We can use AI to generate ways to visualize and iterate designs, but human input remains essential."
"Right now, AI is a great automated assist; it is not yet an insight generator."
"If you're not providing specific prompts, you run into problems with AI outputs."
"AI can be used to bridge communication gaps between designers and engineers."
"This assistant will not do everything; you must remain in charge of it."
"The next level will be using LLMs to interpret existing documentation and serve it up meaningfully."
More Videos
"Our approach created a space for stakeholders to practice working across organizational silos."
Sarah AuslanderIncremental Steps to Drive Radical Innovation in Policy Design
November 18, 2022
"Collaboration creates a richer dialogue around the insights being shared."
Shazia Ali Bruce Gillespie Joyce Lee Andy WarrCommunication: Innovative techniques for making your voice heard [Advancing Research Community Workshop Series]
August 21, 2024
"Don't get stuck in the refinement stage too early."
Billy CarlsonIdeation tips for Product Managers
December 6, 2022
"Being part of a growing company that still embraces innovation is a rare opportunity."
Kurdin Bazaz Liz Rytting Alex KarrCulture, DIBS & Recruiting
June 10, 2021
"We need to shift how we talk about quality in research to create clearer standards."
Dr. Jamika D. Burge Robert Fabricant Peter Merholz Noam Segal Teresa TorresA Genuine Conversation about the Future of UX Research
March 20, 2024
"The opportunity to redesign how the business does the business is where design ops can be powerful."
Bria Alexander Meredith Black Tim GilliganState of DesignOps Panel
October 1, 2021
"I wish it showed up on my screen, so anyway, thank you very much for attending today."
Jennifer StricklandAdopting a "Design By" Method
December 9, 2021
"We sometimes victimize ourselves into thinking that our baby is getting split up."
Scott Jensen Sarah Delaney Carmen LiuShort Take #2: UX/Product Lessons from Your Industry Peers
December 6, 2022
"We can see loss, or we can see opportunity."
Lada GorlenkoTheme 2 Intro
June 9, 2022
